Access Coordinator, Bone Marrow Transplant, Newark

Job Requisition #: JR71159

End Date: 6/30/2024

Location: Newark, Delaware

Position Type: Clerical/Administrative/Billing

Shift: Day Shift, No Rotation

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ChristianaCare's Helen F. Graham Cancer Center is looking to hire a Full time Access Coordinator to support the Bone Marrow Transplant practice.

The Access Coordinator will be directly responsible for the coordination of care between the practice and referring provider for patients being referred for stem cell transplants and cellular therapy evaluation.  This position is specific to the stem cell transplant and cellular therapy program. The Access Coordinator will be required to have impeccable organizational skills so that all reporting is up to date for our CIBMTR and FACT accreditation to maintain compliance. The caregiver must have skills in electronic communication as documentation occurs in various different electronic programs. Experience in hematology/oncology highly preferred.

Work Schedule:

  • Monday- Friday: 8am- 4:30pm

  • No weekends or holidays.

  • Opportunity for great work-life balance!

Key Responsibilities

  • Work effectively and efficiently with referring physician offices and hospital providers to coordinate patient care.

  • Investigate and document all information to support transplant services, including obtaining all records from referring office as well as accessing the DHIN and Powerchart for additional records.

  • Register all referred patients in the OTTR electronic database.

  • Control the workflow related to the demand for new patients by communicating with physicians and handle all urgent/emergent requests.

  • Insurance verification (level of coverage to support stem cell transplant and cellular therapy and out of pocket expenses) prior to initiation of treatment plan.

  • Maintains patient confidentiality.

  • Collect, analyze and report patient-related transplant, quality measures and outcomes data for the Blood and Marrow Transplant (BMT) Program and Hematology group and to the Center for International Blood and Marrow Research and the National Marrow Donor Program (CIBMTR/NMDP) National Registry

  • Manages data regarding bone marrow transplant patients' complications and overall survival both internally and externally to CIBMTR.

  • Performs other related duties as required.

Benefits & Incentives

  • Full Medical, Dental, Vision, Life Insurance, etc.

  • Two retirement planning offerings, including 403(b) with company contributions.

  • Generous paid time off with annual roll-over and opportunities to cash out.

  • 12 week paid parental leave.

  • Tuition assistance

  • Incredible Work/Life benefits including annual membership to, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets, insurance and much more!


  • High School Graduate or Equivalent

  • 2 years' experience in a medical office practice setting is required; 3 years' experience is preferred.

Interested candidates should attach an updated copy of their resume during the application process.

Why ChristianaCare

ChristianaCare is rated by Forbes as the 2nd best health system for diversity and inclusion, and the 29th best health system to work for in the United States, and by IDG Computerworld as one of the nation's Best Places to Work in IT. ChristianaCare is rated by Healthgrades as one of America's 50 Best Hospitals and continually ranked among the nation's best by U.S. News & World Report, Newsweek and other national quality ratings.


EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

Why do WE offer careers full of possibilities?

For the Love of Health.

Inclusion & Diversity

At ChristianaCare, we’re committed to treating everyone with dignity and respect. We believe in a safe, inclusive work environment that fosters collaboration between caregivers from all walks of life. We know that each unique viewpoint is vital in delivering high-quality, safe patient care to everyone who walks through our doors. Our policies, benefits, hiring practices, employee resource groups, and corporate citizenship demonstrate our commitment to inclusion and diversity throughout our system.

Why do we embrace inclusion and diversity? For the Love of Health.

Our Values

We serve together in Love and Excellence. Our unique values, Love and Excellence are bold and powerful, and they are the reason why working for ChristianaCare is special. The behaviors associated with our values guide how caregivers interact with everyone they work with and make for an exceptional work experience. We believe that when you lead with Love, Excellence is inevitable.


ChristianaCare’s comprehensive total rewards package is one of the most competitive in the region. We are proud to offer excellent benefits that reflect the organization’s commitment to being exceptional today and even better tomorrow.

At ChristianaCare, we provide access to high-quality and affordable benefits designed to meet our caregivers where they are. You can tailor your benefits to meet your needs now and adjust them as your priorities change.

Take advantage of ChristianaCare’s wide-ranging benefit offerings from supporting optimal health through medical, prescription, dental and vision coverage to valuable wellness and work/life programs, which include paid parental leave, coverage for infertility and assisted reproductive technologies, an employer-funded short-term disability program, and more.

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Our Region

A Great Place To Live

Our region offers a diversity of cultures, lifestyles, sports and entertainment events, housing options and educational opportunities. Located between Philadelphia and Washington, D.C., our locations provide easy access to two international airports, employment opportunities in a tri-state area, and proximity to some of the nation's top universities and colleges, as well as beaches in MD, DE and NJ!

Why Delaware? Why Maryland?

We Serve Together

For the Love of Health

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