Administrative Assistant II

Job Requisition #: JR60875

End Date: 6/30/2022

Location: Wilmington, Delaware

Position Type: Clerical/Administrative/Billing, Clinical (non-nursing)

Shift: Day Shift, No Rotation

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Christiana Care is looking to hire an Administrative Assistant II for a multi-specialty office in Wilmington, DE.


To provide administrative support for a defined service within the Medical Group of Christiana Care Management Team.  Assumes expanded job responsibilities as directed.


  • Completes projects and assists with duties and tasks to facilitate office operations
  • Coordinate/Assist with the onboarding process
  • Assist internal and external customers with timeliness and helpfulness
  • Attends staff meetings and mandatory in-services
  • Makes travel arrangements, prepares conference registrations
  • Invoice and reimbursement management
  • Event coordination
  • Attend meetings, type and distribute meeting minutes, memos and presentations
  • Schedule and manage calendars; coordinate conferences and meetings. Ensures that meeting rooms, supplies and equipment are arranged for in advance. Orders catering as needed.
  • Assist with special projects, meetings, and departmental initiatives
  • Order and maintain office supplies
  • Provides coverage to other assistants as necessary
  • Completes payroll as necessary
  • Operates department computer system and other equipment in an accurate and safe manner
  • Respects patient privacy and employee confidentiality
  • Secure and maintain strict confidential and sensitive information
  • Demonstrates a sound knowledge base of appropriate departmental and hospital guidelines/policies
  • Coordinates communication between all levels of the health care team effectively, utilizing both written and verbal communication skills
  • Maintains a positive attitude of helpfulness, courtesy, and cooperation toward employees, physicians, other hospital personnel, other health care providers, and the general public
  • Protects the confidential basis of employee or patient information at all times
  • Performs assigned work safely, adhering to established departmental safety rules and practices.  Reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors
  • Performs other related duties as required.


  • High school diploma or equivalent.
  • Four years progressively responsible administrative support to an administrator or manager.
  • An equivalent combination of education and experience may be substituted, but must include at least two years of appropriate experience.


  • Knowledge of appropriate departmental and hospital standards, policies, and procedures.
  • Knowledge of clerical functions specific to the department.
  • Knowledge of Microsoft Office applications.
  • Ability to prioritize workload independently, working within established procedures or protocols.
  • Ability to make decisions exercising independent judgement in all job related activities.
  • Ability to work constructively with all members of the health care team.
  • Ability to prioritize crisis calls, notifying appropriate manager immediately.
  • Ability to maintain patient and employee confidentiality.
  • Ability to locate, use, and maintain appropriate reference manuals.
  • Ability to operate departmental computer system and other equipment in an accurate and safe manner.
  • Ability to perform all appropriate psychomotor skills.
  • Ability to function with an awareness and application of safety policies.
  • Ability to communicate effectively utilizing verbal and written skills.
  • Ability to type accurately at 60 wpm.
  • Skill in oral and written communications.

EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.

Why do WE offer careers full of possibilities?

For the Love of Health.

Inclusion & Diversity

At ChristianaCare, we’re committed to treating everyone with dignity and respect. We believe in a safe, inclusive work environment that fosters collaboration between caregivers from all walks of life. We know that each unique viewpoint is vital in delivering high-quality, safe patient care to everyone who walks through our doors. Our policies, benefits, hiring practices, employee resource groups, and corporate citizenship demonstrate our commitment to inclusion and diversity throughout our system.

Why do we embrace inclusion and diversity? For the Love of Health.

Our Values

We serve together in Love and Excellence. Our unique values, Love and Excellence are bold and powerful, and they are the reason why working for ChristianaCare is special. The behaviors associated with our values guide how caregivers interact with everyone they work with and make for an exceptional work experience. We believe that when you lead with Love, Excellence is inevitable.


ChristianaCare’s comprehensive total rewards package is one of the most competitive in the region. We are proud to offer excellent benefits that reflect the organization’s commitment to being exceptional today and even better tomorrow.

At ChristianaCare, we provide access to high-quality and affordable benefits designed to meet our caregivers where they are. You can tailor your benefits to meet your needs now and adjust them as your priorities change.

Take advantage of ChristianaCare’s wide-ranging benefit offerings from supporting optimal health through medical, prescription, dental and vision coverage to valuable wellness and work/life programs, which include paid parental leave, coverage for infertility and assisted reproductive technologies, an employer-funded short-term disability program, and more.

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Our Region

A Great Place To Live

Our region offers a diversity of cultures, lifestyles, sports and entertainment events, housing options and educational opportunities. Located between Philadelphia and Washington, D.C., our locations provide easy access to two international airports, employment opportunities in a tri-state area, and proximity to some of the nation's top universities and colleges, as well as beaches in MD, DE and NJ!

Why Delaware? Why Maryland?

We Serve Together

For the Love of Health

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