Associate Systems Analyst - HR Systems

Job Requisition #: JR61868

End Date: 6/30/2022

Location: Wilmington, Delaware

Position Type: IT & Technical Operations

Shift: Day Shift, No Rotation

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The Associate Systems Analyst assists in ensuring suite of applications supported by the Shared Services Technology team are fully leveraged for effective & efficient processes.  This role focuses on applications in the HR systems process space and gathers requirements to guide the design, testing, and delivery of HR solutions.

The ideal candidate will have the desire to learn the applications supported by the HR System Group, such as Workday and UKG Dimensions.


  • Participate in the project planning process

  • Participate in the identification of technical system and equipment requirements

  • Assist in the development of accurate time estimates to support project requirements

  • Consult with business stakeholders to understand business processes and system requirements.

  • Participate in cross-functional teams of business functional and technical resources.

  • Assist in building presentations of proposed design solutions to users and management in a timely, comprehensive, and understandable manner.

  • Participate in troubleshooting initiatives for issues that arise.

  • Provide system documentation, test evidence, and measurements.

  • Work with HR business clients to understand specific business processes, identifies and communicates resulting needs and opportunities for business process improvement that can be enabled via technology

  • Provide assistance with the planning, delivery, management, maintenance, and effective HR business use of information systems

  • Detail oriented, flexible when faced with change, able to manage multiple tasks and projects

  • Thrives in a fast-paced work environment

  • Effectively manage communications and expectations with internal and external stakeholders

  • Participate in project meetings to collect complete and accurate business requirements from business SMEs by means of interviews, workflow analyses and facilitated discussions

  • Provide support to assigned systems or general services.

  • Maintains self-motivation to learn and apply current technical knowledge and to understand CCHS functions.

  • Performs assigned work safely, adhering to established departmental safety rules and practices.  Reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors.

  • Performs other related duties as required.


  • Bachelor's degree in Computer Science, Information Technology, Information Systems, Applied Mathematics or equivalent field.  A combination of education and experience may be substituted.

  • 1-3 years experience

  • Experience in any of the following applications desired: Workday; UKG Dimensions; Cority


  • Aptitude with Systems Administration and Project Coordination

  • Skill in use of keyboard, computer, peripherals (printers, scanners, mobile devices) and other equipment

  • Ability to perform basic troubleshooting of issues with computer software and hardware

  • Ability to analyze routine problems and present available options for resolving in manner that technical and non-technical staff can understand

  • Knowledge of system design techniques

  • Effective organization skills and attention to detail

  • Effective oral and written communication skills

  • Effective presentation skills required

  • Performs a variety of complicated tasks


EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.

Why do WE offer careers full of possibilities?

For the Love of Health.

Inclusion & Diversity

At ChristianaCare, we’re committed to treating everyone with dignity and respect. We believe in a safe, inclusive work environment that fosters collaboration between caregivers from all walks of life. We know that each unique viewpoint is vital in delivering high-quality, safe patient care to everyone who walks through our doors. Our policies, benefits, hiring practices, employee resource groups, and corporate citizenship demonstrate our commitment to inclusion and diversity throughout our system.

Why do we embrace inclusion and diversity? For the Love of Health.

Our Values

We serve together in Love and Excellence. Our unique values, Love and Excellence are bold and powerful, and they are the reason why working for ChristianaCare is special. The behaviors associated with our values guide how caregivers interact with everyone they work with and make for an exceptional work experience. We believe that when you lead with Love, Excellence is inevitable.


ChristianaCare’s comprehensive total rewards package is one of the most competitive in the region. We are proud to offer excellent benefits that reflect the organization’s commitment to being exceptional today and even better tomorrow.

At ChristianaCare, we provide access to high-quality and affordable benefits designed to meet our caregivers where they are. You can tailor your benefits to meet your needs now and adjust them as your priorities change.

Take advantage of ChristianaCare’s wide-ranging benefit offerings from supporting optimal health through medical, prescription, dental and vision coverage to valuable wellness and work/life programs, which include paid parental leave, coverage for infertility and assisted reproductive technologies, an employer-funded short-term disability program, and more.

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Our Region

A Great Place To Live

Our region offers a diversity of cultures, lifestyles, sports and entertainment events, housing options and educational opportunities. Located between Philadelphia and Washington, D.C., our locations provide easy access to two international airports, employment opportunities in a tri-state area, and proximity to some of the nation's top universities and colleges, as well as beaches in MD, DE and NJ!

Why Delaware? Why Maryland?

We Serve Together

For the Love of Health

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