End Date: 6/11/2021
Location: Wilmington, Delaware
Position Type: Case Management/Social Worker, Clinical (non-nursing), Professional
Shift: Day Shift, No Rotation
The primary function of this role is to assist in the development of the clinical operations of the behavioral health services within the Center for Virtual Health. This role will contribute to the overall clinical operation of the behavioral health programming as well as the and function as a member of the clinical team through collaboration, providing consultation, assessment, treatment and behavioral health education.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Demonstrates the knowledge, skills and abilities necessary to provide psychological care appropriate for the Center for Virtual Health patients. This requires the ability to conduct assessments, obtain and interpret information, to identify age and culturally specific patient needs, and to provide the care needed.
Demonstrates the ability to function in a consult and liaison role for the Center for Virtual Health meeting the needs of patients and providing outpatient psychotherapy as appropriate.
Coordinates transition of care to community setting as necessary; maintains knowledge of resources including community providers and support organizations appropriate for the patient population served.
Demonstrates the ability to provide highly skilled behavioral health consultation to the clinical team.
Collaborates with interdisciplinary team and community partners as appropriate.
Assists in the development of virtual behavioral health products and services including support groups, therapy activities and other virtual care support.
Contributes to the development of staff by providing consultation, education and suggesting best practice alternatives as appropriate.
Completes mandatory CCHS education and maintain certification in area of specialty.
Demonstrates responsibility in maintaining established productivity levels.
Demonstrates knowledge of patient's rights and maintains confidentiality of Center for Virtual Health policies around patient information.
Actively involved in identifying opportunities and implementing strategies to improve performance that impact the patient population.
Identifies service gaps pertaining to patients' psychosocial needs and plans programs that address the psychosocial needs of patients.
Implements programs effectively and evaluates effectiveness of programs, making modifications as needed.
Assesses learning needs of patients and families and carries out treatment as indicated.
Attends and participates in collaborative, interdisciplinary rounds.
Responds to staff requests for information/guidance; provides staff education
Develops and provides patient education as appropriate.
Provides system-wide presentations as applicable
KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS:
Knowledge of behavioral health principles including assessment, treatment, diagnosis, consultation and terminology
Knowledge and ability to conduct brief consultative and formal therapies
Ability to utilize effective listening skills and remain empathetic and developing strong working alliances
Ability to procure, clarify, and interpret information on verbal and non-verbal levels
Ability to effectively diffuse conflict and crisis
Ability to work comfortably in groups and milieu.
Knowledge and ability to facilitate a positive, caring, and supportive atmosphere for positive change in all patients.
Ability to set patient goals
Ability to address and prioritize multiple tasks and assignments
Skill in written and oral communication
Knowledge of patients' rights, ethics, and legal issues
EDUCATION AND EXPERIENCE REQUIREMENTS:
OR License Eligible within 30 days
Minimum one year of experience providing direct therapeutic care
“Both as a patient and a caregiver, I have witnessed our core values of love and excellence firsthand.”
“I am so proud to be a part of ChristianaCare due to its emphasis on our core values of Love and Excellence.”
Director, Employee Health
“What started out as a temporary assignment has taken me on a career journey as a Medical Assistant to my current role as a Social Worker.”
“During our COVID-19 response I witnessed each of us coming together, not only as individual teams, but as an organization.”
Administrative Services Coordinator
“For me, ChristianaCare is a place of personal growth.”
Conference Support AV/IT Analyst
“I have been with ChristianaCare for 9 years. Through these 9 years, I have really been able to grow my career and apply my talents within the company.”
Manager, Practice Operations
“ChristianaCare is deeply committed to professional development. As we seek new knowledge and continuously improve through feedback, we support our case managers through the achievement of professional certification in case management.”
Vice President, CareVio
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Why do WE offer careers full of possibilities?
At ChristianaCare, we’re committed to treating everyone with dignity and respect. We believe in a safe, inclusive work environment that fosters collaboration between caregivers from all walks of life. We know that each unique viewpoint is vital in delivering high-quality, safe patient care to everyone who walks through our doors. Our policies, benefits, hiring practices, employee resource groups, and corporate citizenship demonstrate our commitment to inclusion and diversity throughout our system.
Why do we embrace inclusion and diversity? For the Love of Health.
We serve together in Love and Excellence. Our unique values, Love and Excellence are bold and powerful, and they are the reason why working for ChristianaCare is special. The behaviors associated with our values guide how caregivers interact with everyone they work with and make for an exceptional work experience. We believe that when you lead with Love, Excellence is inevitable.
ChristianaCare’s comprehensive total rewards package is one of the most competitive in the region. We are proud to offer excellent benefits that reflect the organization’s commitment to being exceptional today and even better tomorrow.
At ChristianaCare, we provide access to high-quality and affordable benefits designed to meet our caregivers where they are. You can tailor your benefits to meet your needs now and adjust them as your priorities change.
Take advantage of ChristianaCare’s wide-ranging benefit offerings from supporting optimal health through medical, prescription, dental and vision coverage to valuable wellness and work/life programs, which include paid parental leave, coverage for infertility and assisted reproductive technologies, an employer-funded short-term disability program, and more.
Our region offers a diversity of cultures, lifestyles, sports and entertainment events, housing options and educational opportunities. Located on the I-95 corridor between Philadelphia and Washington, D.C., our location provides easy access to two international airports, employment opportunities in a tri-state area, and proximity to some of the nation's top universities and colleges, as well as beaches in MD, DE and NJ!Learn More