Billing Manager

Job Requisition #: JR63911

End Date: 9/1/2022

Location: Newark, Delaware

Position Type: Professional

Shift: Day Shift, No Rotation

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Do you want to work at one of the Top 100 Hospitals in the nation? We are guided by our values of Love and Excellence and are passionate about delivering health, not just health care. Come join us at ChristianaCare!

ChristianaCare, with Hospitals in Wilmington and Newark, DE, as well as Elkton, MD, is one of the largest health care providers in the Mid-Atlantic Region. Named one of "America's Best Hospitals" by U.S. News & World Report, we have an excess of 1,100 beds between our hospitals and are committed to providing the best patient care in the region. We are proud to that Christiana Hospital, Wilmington Hospital, our Ambulatory Services, and HomeHealth have all received ANCC Magnet Recognition®.

Primary Function:

ChristianaCare is looking for a Full-Time PFS Billing Manager to supervise the daily activities of the Hospital Billing operation. This individual will use knowledge of revenue cycle principles to ensure accurate and compliant billing.

Principal Duties and Responsibilities:

  • Provides overall management and direction of daily duties related to pre-bill editing, AR follow-up, employee education, training and compliance controls.

  • Monitors efficiency and effectiveness of each function that occurs within the department.

  • Identifies, researches, and analyzes billing errors and/or omissions.

  • Prepares and revises policies and procedures as warranted, conducts in-service/meetings with caregivers. Monitors caregiver's productivity and performance.

  • Safeguards the integrity of billed accounts by ensuring compliance with billing, documentation and coding standards.

  • Implements various strategic initiatives measuring the effectiveness and efficiency of ongoing procedures and coordinating procedural changes.

  • Responds to all inquiries, issues, concerns as related to the Billing Department and third party insurance interactions.

  • Prepares reports and action plans as needed. Consults with fellow managers and staff regarding identification of billing and reimbursement issues.

  • Files appeals as needed with third party payers and other external agencies. .

  • Provides support as requested to other areas within the PFS operation, including Admissions and Customer Service, as well as hospital ancillary departments. Researches and reviews third-party payor problems and issues for clarification and equitable resolution of charges and services rendered.

  • Assists in the development of annual departmental goals and objectives.

  • Attends, participates and conducts departmental staff and management staff meetings.

  • Maintains comprehensive knowledge of regulatory requirements related to third party billing rules.

Education and Experience Requirements:

  • Bachelor's Degree

  • At least three years of experience in a billing department with leadership responsibilities

Christianacare Offers:

  • Collaborative and team focused environment

  • Full Medical, Dental, Vision, Life Insurance, etc.

  • 403(b)

  • Generous paid time off

  • Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!

EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.


UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.

Why do WE offer careers full of possibilities?

For the Love of Health.

Inclusion & Diversity

At ChristianaCare, we’re committed to treating everyone with dignity and respect. We believe in a safe, inclusive work environment that fosters collaboration between caregivers from all walks of life. We know that each unique viewpoint is vital in delivering high-quality, safe patient care to everyone who walks through our doors. Our policies, benefits, hiring practices, employee resource groups, and corporate citizenship demonstrate our commitment to inclusion and diversity throughout our system.

Why do we embrace inclusion and diversity? For the Love of Health.

Our Values

We serve together in Love and Excellence. Our unique values, Love and Excellence are bold and powerful, and they are the reason why working for ChristianaCare is special. The behaviors associated with our values guide how caregivers interact with everyone they work with and make for an exceptional work experience. We believe that when you lead with Love, Excellence is inevitable.

Benefits

ChristianaCare’s comprehensive total rewards package is one of the most competitive in the region. We are proud to offer excellent benefits that reflect the organization’s commitment to being exceptional today and even better tomorrow.

At ChristianaCare, we provide access to high-quality and affordable benefits designed to meet our caregivers where they are. You can tailor your benefits to meet your needs now and adjust them as your priorities change.

Take advantage of ChristianaCare’s wide-ranging benefit offerings from supporting optimal health through medical, prescription, dental and vision coverage to valuable wellness and work/life programs, which include paid parental leave, coverage for infertility and assisted reproductive technologies, an employer-funded short-term disability program, and more.

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Our Region

A Great Place To Live

Our region offers a diversity of cultures, lifestyles, sports and entertainment events, housing options and educational opportunities. Located between Philadelphia and Washington, D.C., our locations provide easy access to two international airports, employment opportunities in a tri-state area, and proximity to some of the nation's top universities and colleges, as well as beaches in MD, DE and NJ!

Why Delaware? Why Maryland?
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We Serve Together

For the Love of Health

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