Business Office Manager

Job Requisition #: JR57043

End Date: 9/30/2021

Location: New Castle, Delaware

Position Type: Clerical/Administrative/Billing, Home Care Careers/VNA, Management/Executive, Professional

Shift: Day Shift, No Rotation

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If you are an experienced healthcare leader, compassionate, caring, and focused on providing excellent customer service and leadership ChristianaCare HomeHealth is the place for you. We work with families and their loved one's doctor and other health care providers to ensure patient needs are met in a timely fashion.  Please see our video, by clicking this link, for a glimpse of what it means to work in home care: https://youtu.be/OEVadkUrte8

Under the direct supervision of the Clinical Director, the Business Office Supervisor provides oversight for the centralized scheduling team across Delaware.   This position is responsible for assisting the Clinical Operations Director with administrative functions of the home health agency and supervising non-clinical office staff.  This person will work Monday through Friday 8am-4:30pm in our New Castle, DE office, will work out of the Camden, DE office as well, and is responsible for committing to holiday and weekends as required.  
 
PRINCIPAL DUTIES AND RESPONSIBILITIES:   
  • Uses technology, reports and oversight of assigned staff which ensures branch bills timely for services and submits any regulatory required documentation within required timelines or agency policy
  • Oversees all staffing schedules, including week day, weekend, on call and holiday and ensures for adequate staffing. Communicates staffing challenges timely to the Director. Ensures schedules are posted timely
  • Collaborates with billing department to facilitate proper billing, meet regulatory requirements and agency policies; works on billing reports daily to ensure timely filing of claims
  • Implements office processes and checklists which are efficient, in compliance with regulations/policies and enable the branch to use resources wisely and bill timely for services
  • Builds a dynamic, dedicated and responsive team, which delivers timely scheduling of services and an exceptional experience to our customers, patients and caregivers

EDUCATION AND EXPERIENCE REQUIREMENTS:

  • Associates Degree in business or a related field required; bachelors preferred
  • One year of management experience in health care required
  • One year of home health/hospice experience preferred

Why do WE offer careers full of possibilities?

For the Love of Health.

Inclusion & Diversity

At ChristianaCare, we’re committed to treating everyone with dignity and respect. We believe in a safe, inclusive work environment that fosters collaboration between caregivers from all walks of life. We know that each unique viewpoint is vital in delivering high-quality, safe patient care to everyone who walks through our doors. Our policies, benefits, hiring practices, employee resource groups, and corporate citizenship demonstrate our commitment to inclusion and diversity throughout our system.

Why do we embrace inclusion and diversity? For the Love of Health.

Our Values

We serve together in Love and Excellence. Our unique values, Love and Excellence are bold and powerful, and they are the reason why working for ChristianaCare is special. The behaviors associated with our values guide how caregivers interact with everyone they work with and make for an exceptional work experience. We believe that when you lead with Love, Excellence is inevitable.

Benefits

ChristianaCare’s comprehensive total rewards package is one of the most competitive in the region. We are proud to offer excellent benefits that reflect the organization’s commitment to being exceptional today and even better tomorrow.

At ChristianaCare, we provide access to high-quality and affordable benefits designed to meet our caregivers where they are. You can tailor your benefits to meet your needs now and adjust them as your priorities change.

Take advantage of ChristianaCare’s wide-ranging benefit offerings from supporting optimal health through medical, prescription, dental and vision coverage to valuable wellness and work/life programs, which include paid parental leave, coverage for infertility and assisted reproductive technologies, an employer-funded short-term disability program, and more.

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Delaware

A Great Place To Live

Our region offers a diversity of cultures, lifestyles, sports and entertainment events, housing options and educational opportunities. Located on the I-95 corridor between Philadelphia and Washington, D.C., our location provides easy access to two international airports, employment opportunities in a tri-state area, and proximity to some of the nation's top universities and colleges, as well as beaches in MD, DE and NJ!

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We Serve Together

For the Love of Health

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