Business Relationship Liaison

Job Requisition #: JR57872

End Date: 11/30/2021

Location: Wilmington, Delaware

Position Type: Management/Executive, Professional

Shift: Day Shift, No Rotation

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ChristianaCare, with Hospitals in Wilmington and Newark, DE, as well as Elkton, MD, is one of the largest health care providers in the Mid-Atlantic Region. We are proud to that Christiana Hospital, Wilmington Hospital, our Ambulatory Services, and HomeHealth have all received ANCC Magnet Recognition®. 

We are currently seeking a full time Business Liaison who will use their in-depth knowledge of local and adjacent markets and ChristianaCare products and services, the Business Liaison will implement identified sales tactics to ensure business growth and revenue targets are met that successfully support all business development strategies.  This includes responsibility for establishing, growing, and maintaining successful relationships with referral sources and other business partners across an assigned area.


  • Utilizes a data-driven approach to respond to and execute on identified growth opportunities; actively engages in the sales life cycle for new and expanded product/service offerings including market research/analysis, prospecting and qualifying leads, and contributing to the creation of proposals and sales presentations
  • Through continuous outreach and collaboration with the market's clinical and business partners, independently plans and conducts introductory and maintenance sales calls to identified referral sources and business partners, and ensures appropriate follow-up
  • Contributes to the designing and implementation of effective short and long-term business development strategies, including building profiles for business partners/end user(s), crafting and delivering sound value propositions, developing a robust sales funnel, and determining effective distribution channels for ChristianaCare services
  • Works closely with key ChristianaCare stakeholders to create and maintain standardized processes and barrier-free pathways between all aligned entities, including interactions across ChristianaCare business lines, to achieve optimal partner satisfaction
  • Anticipates risks and identifies solutions to mitigate concerns from business partners regarding ChristianaCare products and services; promptly communicates and/or escalate issues with the appropriate manager
  • Supports the Business Development team and other departments in the concept and business planning process, including gathering key intel from service line champions/key stakeholders to secure foundational knowledge of product/service(s)


  • Bachelor's degree in Business, Marketing, Sociology, Psychology, or related field required.
  • Proven success, and a minimum of 4 years of B2B sales experience, including direct account management
  • Minimum of 3 years in a healthcare, pharma, or medical device environment working directly with physicians in an ambulatory and acute setting


  • Collaborative and team focused environment
  • Management Incentive Plan (annual)
  • Full Medical, Dental, Vision, Life Insurance, etc.
  • 403(b)
  • Generous paid time off

EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.

Why do WE offer careers full of possibilities?

For the Love of Health.

Inclusion & Diversity

At ChristianaCare, we’re committed to treating everyone with dignity and respect. We believe in a safe, inclusive work environment that fosters collaboration between caregivers from all walks of life. We know that each unique viewpoint is vital in delivering high-quality, safe patient care to everyone who walks through our doors. Our policies, benefits, hiring practices, employee resource groups, and corporate citizenship demonstrate our commitment to inclusion and diversity throughout our system.

Why do we embrace inclusion and diversity? For the Love of Health.

Our Values

We serve together in Love and Excellence. Our unique values, Love and Excellence are bold and powerful, and they are the reason why working for ChristianaCare is special. The behaviors associated with our values guide how caregivers interact with everyone they work with and make for an exceptional work experience. We believe that when you lead with Love, Excellence is inevitable.


ChristianaCare’s comprehensive total rewards package is one of the most competitive in the region. We are proud to offer excellent benefits that reflect the organization’s commitment to being exceptional today and even better tomorrow.

At ChristianaCare, we provide access to high-quality and affordable benefits designed to meet our caregivers where they are. You can tailor your benefits to meet your needs now and adjust them as your priorities change.

Take advantage of ChristianaCare’s wide-ranging benefit offerings from supporting optimal health through medical, prescription, dental and vision coverage to valuable wellness and work/life programs, which include paid parental leave, coverage for infertility and assisted reproductive technologies, an employer-funded short-term disability program, and more.

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Our Region

A Great Place To Live

Our region offers a diversity of cultures, lifestyles, sports and entertainment events, housing options and educational opportunities. Located between Philadelphia and Washington, D.C., our locations provide easy access to two international airports, employment opportunities in a tri-state area, and proximity to some of the nation's top universities and colleges, as well as beaches in MD, DE and NJ!

Why Delaware? Why Maryland?

We Serve Together

For the Love of Health

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