Case Manager II - M - F, 8a - 4:30p & on call rotation 4p-8p -Wilmington

Job Requisition #: JR70294

End Date: 11/30/2023

Location: Wilmington, Delaware

Position Type: Case Management/Social Worker, Nursing

Shift: Day Shift, No Rotation

Apply Now

Headquartered in Wilmington, Delaware, ChristianaCare is one of the country's most dynamic health care organizations, centered on improving health outcomes, making high-quality care more accessible and lowering health care costs. ChristianaCare includes an extensive network of outpatient services, home health care, urgent care centers, three hospitals (1,299 beds), a free-standing emergency department, a Level I trauma center and a Level III neonatal intensive care unit, a comprehensive stroke center and regional centers of excellence in heart and vascular care, cancer care and women's health. 

ChristianaCare Offers

  • Medical, Dental, Vision, Life Insurance, etc.
  • Two retirement planning offerings, including 403(b) with company contributions
  • Generous paid time off with annual roll-over and opportunities to cash out
  • 12 week paid parental leave
  • Tuition assistance
  • Incredible Work/Life benefits including annual membership to, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!

We are seeking an energetic, motivated RN that wants professional autonomy and understands the importance of care coordination.  The Case Manager is a vital member of the interdisciplinary team that is responsible to create, implement, and monitor treatment plans to ensure safe, timely, and effective transitions throughout the care continuum and discharge planning.  


Oversees the utilization of healthcare resources, including discharge planning to facilitate the achievement of clinical, quality, financial and patient satisfaction goals.


M-F 8a-4:30p. On call rotation 4p-8p



Reviews the admission assessment, collaborates with primary nurse and other health care providers to ensure a multidisciplinary plan-of-care is in place to meet identified patient care needs and desired outcomes.

Identifies system issues that serve as barriers to care.  Participates in development and implementation of strategies to remove barriers and facilitate performance improvement measures.


Identifies patients who have post-acute care, placement, and complex discharge planning needs based on a comprehensive assessment that includes physical, as well as psycho-social factors/needs.

Anticipates, initiates, and establishes a discharge plan for patients with post acute care needs, collaborating with the physician, nurse and other health care providers, the patient, their family/primary caregiver(s), third-party payers, and employer in accordance with established clinical guidelines, standards, and pathways.


Reviews patients' progress with members of the health care team.  Monitors use of clinical pathways, verifying appropriate use and progress toward identified patient care outcomes.  Monitors compliance with National Patient Safety Goals within assigned unit.

Participates in monthly unit-based PI meetings to improve compliance with National Patient Safety Goals and JCAHO on-going readiness efforts.  Assists with data collection and implementation of action plans for CMS, JCAHO, AHA Quality Initiatives as well as CCHS defined measures.


Completes a minimum of 8 continuing education credits (CEU'S) per year in Utilization and/or Case Management.

Demonstrates on-going commitment to the department by serving as a preceptor, providing inservice and/or educational presentations annually, and participating in unit-based PI initiatives to include organizational and regulatory monitors and/or measurements.  Actively participates in department operational planning work groups.

Demonstrates commitment and leadership in specialty through membership in professional organizations such as CMSA, ACMA, etc. attending meetings at a minimum on an annual basis and sharing updates with colleagues.


Registered Nurse with BSN required within 3 years of hire and Delaware or Compact State RN Licensure. Related work experience in Utilization Management, Case Management and or Home Care.  BLS preferred.

Maintains 30 documented hours of relevant continuing education related to licensure requirements.  Some continuing education should be related to role enhancement and changes of clinical practice within assigned area.


  • Active RN Licensure, in good standing.
  • Case Management Certification (CCM) required within 18 months of eligibility. 

EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

Why do WE offer careers full of possibilities?

For the Love of Health.

Inclusion & Diversity

At ChristianaCare, we’re committed to treating everyone with dignity and respect. We believe in a safe, inclusive work environment that fosters collaboration between caregivers from all walks of life. We know that each unique viewpoint is vital in delivering high-quality, safe patient care to everyone who walks through our doors. Our policies, benefits, hiring practices, employee resource groups, and corporate citizenship demonstrate our commitment to inclusion and diversity throughout our system.

Why do we embrace inclusion and diversity? For the Love of Health.

Our Values

We serve together in Love and Excellence. Our unique values, Love and Excellence are bold and powerful, and they are the reason why working for ChristianaCare is special. The behaviors associated with our values guide how caregivers interact with everyone they work with and make for an exceptional work experience. We believe that when you lead with Love, Excellence is inevitable.


ChristianaCare’s comprehensive total rewards package is one of the most competitive in the region. We are proud to offer excellent benefits that reflect the organization’s commitment to being exceptional today and even better tomorrow.

At ChristianaCare, we provide access to high-quality and affordable benefits designed to meet our caregivers where they are. You can tailor your benefits to meet your needs now and adjust them as your priorities change.

Take advantage of ChristianaCare’s wide-ranging benefit offerings from supporting optimal health through medical, prescription, dental and vision coverage to valuable wellness and work/life programs, which include paid parental leave, coverage for infertility and assisted reproductive technologies, an employer-funded short-term disability program, and more.

Delaware Photo
Our Region

A Great Place To Live

Our region offers a diversity of cultures, lifestyles, sports and entertainment events, housing options and educational opportunities. Located between Philadelphia and Washington, D.C., our locations provide easy access to two international airports, employment opportunities in a tri-state area, and proximity to some of the nation's top universities and colleges, as well as beaches in MD, DE and NJ!

Why Delaware? Why Maryland?

We Serve Together

For the Love of Health

Apply Now

Protected health information (PHI) and HIPAA compliance

HireControl does not collect any of the following data: