Certified Scheduling Supervisor | HomeHealth

Job Requisition #: JR56584

End Date: 12/31/2021

Location: Camden, Delaware

Position Type: Home Care Careers/VNA, Professional

Shift: Day Shift, No Rotation

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If you are compassionate, caring, and focused on providing excellent customer service ChristianaCare HomeHealth is the place for you. Families need help during the day to care for their loved ones and monitor their medical conditions, this expert care is available for complex adults. Our highly skilled staff can assist with many different facets of medical care.  We work with families and their loved one's doctor and other health care providers to create a care plan that will meet their needs.  Please see our video, by clicking this link, for a glimpse of what it means to work with us: https://youtu.be/OEVadkUrte8

Under the direct supervision of the Business Office Manager and clinical oversight of the Clinical Director, the this Certified Scheduling Supervisor is responsible for the supervision of Patient Care Operations Coordinators and Data Integrity Specialist to ensure delivery of Certified Services including, timely scheduling and communication of patient schedules under the direction of the Clinical Manager or Clinical Director. The CSS assures patient and interprofessional team satisfaction is achieved and is responsible for assuring coverage of clinical shifts for their geographic area of responsibility. The CSS is responsible for ensuring accurate data entries for patient demographics updates, emergency management documentation, visit codes, patient status (pending, admitted and discharged), dates of service and visit frequency orders are entered for all patients admitted to service.

  • Management of HomeHealth patient schedules in collaboration with clinicians, aides, and managers ensuring completed schedules a day, week or month in advance.
  • Ensuring all clinicians and aides are scheduled adequately to achieve budgeted productivity.
  • Coordinating and performing daily/weekly reports and reconciliation activities to ensure patient safety is maintained.
  • Builds professional relationships with patients, interdisciplinary team and interdepartmental caregivers to ensure excellent service deliver and caregiver satisfaction.
  • Maintains knowledge of regulatory requirements and agency policy pertaining to Admission and Discharge criteria and Timely Initiation of Care.


  • HSD or GED required, associates degree preferred.
  • Scheduling and Home Health experience preferred

EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.

Why do WE offer careers full of possibilities?

For the Love of Health.

Inclusion & Diversity

At ChristianaCare, we’re committed to treating everyone with dignity and respect. We believe in a safe, inclusive work environment that fosters collaboration between caregivers from all walks of life. We know that each unique viewpoint is vital in delivering high-quality, safe patient care to everyone who walks through our doors. Our policies, benefits, hiring practices, employee resource groups, and corporate citizenship demonstrate our commitment to inclusion and diversity throughout our system.

Why do we embrace inclusion and diversity? For the Love of Health.

Our Values

We serve together in Love and Excellence. Our unique values, Love and Excellence are bold and powerful, and they are the reason why working for ChristianaCare is special. The behaviors associated with our values guide how caregivers interact with everyone they work with and make for an exceptional work experience. We believe that when you lead with Love, Excellence is inevitable.


ChristianaCare’s comprehensive total rewards package is one of the most competitive in the region. We are proud to offer excellent benefits that reflect the organization’s commitment to being exceptional today and even better tomorrow.

At ChristianaCare, we provide access to high-quality and affordable benefits designed to meet our caregivers where they are. You can tailor your benefits to meet your needs now and adjust them as your priorities change.

Take advantage of ChristianaCare’s wide-ranging benefit offerings from supporting optimal health through medical, prescription, dental and vision coverage to valuable wellness and work/life programs, which include paid parental leave, coverage for infertility and assisted reproductive technologies, an employer-funded short-term disability program, and more.

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Our Region

A Great Place To Live

Our region offers a diversity of cultures, lifestyles, sports and entertainment events, housing options and educational opportunities. Located between Philadelphia and Washington, D.C., our locations provide easy access to two international airports, employment opportunities in a tri-state area, and proximity to some of the nation's top universities and colleges, as well as beaches in MD, DE and NJ!

Why Delaware? Why Maryland?

We Serve Together

For the Love of Health

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