Clinical Laboratory Information Analyst

Job Requisition #: JR67014

End Date: 6/2/2023

Location: Newark, Delaware

Position Type: Laboratory

Shift: Day Shift, No Rotation

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Do you want to work at one of the top 100 hospitals in the nation?

Life is full of choices, and whom you work for is one of life's most important decisions. ChristianaCare is ranked as has earned national recognition for excellence. Choose an organization that provides career advancement and the opportunity to impact health.

As a Clinical Laboratory Information Analyst, you will support the needs of the Department of Pathology and Laboratory Medicine staff and its customers by optimizing the use of the Laboratory information System (LIS) to provide quality patient services. You will incorporate a strong laboratory technology background while acting as the clinical liaison between the laboratory application side and the technical orientation of the Clinical Information System (CIS) team.

Principal duties and responsibilities:

  • Triage LIS problems, resolving uncomplicated problems before presentation to LIS Coordinator and/or CIS analysts. Completes all necessary fact finding and compilation of documentation before communicating complex problems to CIS.
  • Participate in set-up and maintenance of foreign systems that interface orders and/or results to the LIS mapping and display of laboratory data.
  • Perform various audits of the LIS in conjunction with database coordinators to verify ongoing accuracy of data, including billing, test volume, cumulative reports, error correction reports, etc.
  • Participate in upgrade project teams as the laboratory representative for planning, scheduling, testing, training and communication.
  • Provide first level troubleshooting of laboratory barcode printers and label scanners prior to reporting to IT.
  • Participate in Joint Commission and CAP inspection preparation teams with responsibility for meeting and documenting all LIS requirements.
  • Act as database coordinator for the Specimen Collection and Processing Laboratory.
  • Review and/or contribute to the development of department-wide training materials for staff for general LIS procedures.
  • Execute testing cycles and coordinate all aspects of system validation including identification of appropriate test environment(s) and interface connections, participants, test scripts, testing location, hardware, technology and documentation.
  • Maintain general LIS procedure manual including procedures for database management and change control.

Education and experience requirements:

  • B.S. in a Laboratory Science, or Information Technology
  • At least three years of laboratory testing experience required
  • Demonstrated experience supporting a lab information system upgrade, i.e. Data Base Coordinator or Super User
  • ASCP Certification preferred
  • Knowledge of clinical laboratory concepts, techniques and procedures.
  • Knowledge of techniques for laboratory safety and infection control.
  • Ability to collaborate with analysts and vendors to understand system behavior which is then used to create operational solutions.
  • Ability to organize, define, and articulate system issues reported by staff and collaborate with IT technical teams to resolve them
  • Ability to work closely within laboratory section and IT requirements to meet timely project schedules
  • Skill in manual dexterity and normal color vision.

ChristianaCare Offers:

Incredible Work/Life benefits including medical/dental/ vision insurance coverage on your first day of employment, paid PTO, retirement plans, twelve weeks of paid parental leave, annual membership to, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!

If you 're inspired to make a difference, we invite you to become a ChristianaCare caregiver!

EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.

Why do WE offer careers full of possibilities?

For the Love of Health.

Inclusion & Diversity

At ChristianaCare, we’re committed to treating everyone with dignity and respect. We believe in a safe, inclusive work environment that fosters collaboration between caregivers from all walks of life. We know that each unique viewpoint is vital in delivering high-quality, safe patient care to everyone who walks through our doors. Our policies, benefits, hiring practices, employee resource groups, and corporate citizenship demonstrate our commitment to inclusion and diversity throughout our system.

Why do we embrace inclusion and diversity? For the Love of Health.

Our Values

We serve together in Love and Excellence. Our unique values, Love and Excellence are bold and powerful, and they are the reason why working for ChristianaCare is special. The behaviors associated with our values guide how caregivers interact with everyone they work with and make for an exceptional work experience. We believe that when you lead with Love, Excellence is inevitable.


ChristianaCare’s comprehensive total rewards package is one of the most competitive in the region. We are proud to offer excellent benefits that reflect the organization’s commitment to being exceptional today and even better tomorrow.

At ChristianaCare, we provide access to high-quality and affordable benefits designed to meet our caregivers where they are. You can tailor your benefits to meet your needs now and adjust them as your priorities change.

Take advantage of ChristianaCare’s wide-ranging benefit offerings from supporting optimal health through medical, prescription, dental and vision coverage to valuable wellness and work/life programs, which include paid parental leave, coverage for infertility and assisted reproductive technologies, an employer-funded short-term disability program, and more.

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Our Region

A Great Place To Live

Our region offers a diversity of cultures, lifestyles, sports and entertainment events, housing options and educational opportunities. Located between Philadelphia and Washington, D.C., our locations provide easy access to two international airports, employment opportunities in a tri-state area, and proximity to some of the nation's top universities and colleges, as well as beaches in MD, DE and NJ!

Why Delaware? Why Maryland?

We Serve Together

For the Love of Health

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