Community Educator

Job Requisition #: JR59381

End Date: 10/18/2021

Location: Wilmington, Delaware

Position Type: Case Management/Social Worker, Professional

Shift: Day Shift, No Rotation

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ChristianaCare is searching for a Community Educator to promote access to services, provide health education and assist community members in navigating the health care and social services systems. This Community Health Worker will specifically engage with Medicaid patients and will require frequent home visits. The schedule will include some nights/weekend work and the desireable candidate will need to be flexible and adaptable with re-structure and change since this is a new program. It is also desired that this position be knowledgeable of the New Castle/Wilmington area.

When you become an employee at ChristianaCare, you are joining a healthcare organization that was named Forbes 5th Best Health System to Work for in the U.S. for 2021! Guided by excellence and love, our Caregivers enjoy many employee benefits such as

Principal duties and responsibilities:

  • Attends training program provided by Christiana Care and the Penn Medicine Center for Community Health Workers.
  • Develops and delivers health education and training programs for our patients and the community.
  • Creates connections between vulnerable populations, the health care system and community/state resources.
  • Travels to patient's homes to discuss Community Health programs and to assist in setting up services.
  • Responsible for patient chart reviews and referring patients to other programs as appropriate.
  • Assists patients in the community and/or clinic setting.
  • Helps patients identify socio-economic issues that affect their overall health and develop health/social management plans and goals.
  • Facilitates healthcare and social service system navigation.
  • Establishes and maintains professional relationships with community leaders, faith leaders and others responsible for providing services to the community.
  • Participates in community events promoting the Office of Health Equity and Community Health.
  • Educates staff, health providers and stakeholders about community needs.
  • Provides culturally appropriate health education on topics related to chronic disease prevention.
  • Advocates for underserved individuals to receive appropriate services. Works to reduce cultural and socio-economic barriers between clients and institutions.
  • Collects data as required by supervisor.
  • Maintains professional competence by participating in local and national training sessions and conferences, as offered.
  • Works collaboratively and effectively within a team.
  • Establishes positive, supportive relationships with participants and provides feedback to other members of the team.
  • Builds and maintains positive working relationships with the clients, providers, nurse case managers, agency representatives, supervisors and office staff, from diverse cultural and socio-economic backgrounds.
  • Participates in regular program and department meetings.

Education and experience requirements:

High school diploma required, bachelor's degree preferred.

One-year community and patient experience required, more preferred.

Public speaking, group facilitation and excellent writing skills preferred.

Computer experience required.

Demonstrated ability to work with diverse populations required.

Bi-lingual language skills are a plus.

EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.

Why do WE offer careers full of possibilities?

For the Love of Health.

Inclusion & Diversity

At ChristianaCare, we’re committed to treating everyone with dignity and respect. We believe in a safe, inclusive work environment that fosters collaboration between caregivers from all walks of life. We know that each unique viewpoint is vital in delivering high-quality, safe patient care to everyone who walks through our doors. Our policies, benefits, hiring practices, employee resource groups, and corporate citizenship demonstrate our commitment to inclusion and diversity throughout our system.

Why do we embrace inclusion and diversity? For the Love of Health.

Our Values

We serve together in Love and Excellence. Our unique values, Love and Excellence are bold and powerful, and they are the reason why working for ChristianaCare is special. The behaviors associated with our values guide how caregivers interact with everyone they work with and make for an exceptional work experience. We believe that when you lead with Love, Excellence is inevitable.


ChristianaCare’s comprehensive total rewards package is one of the most competitive in the region. We are proud to offer excellent benefits that reflect the organization’s commitment to being exceptional today and even better tomorrow.

At ChristianaCare, we provide access to high-quality and affordable benefits designed to meet our caregivers where they are. You can tailor your benefits to meet your needs now and adjust them as your priorities change.

Take advantage of ChristianaCare’s wide-ranging benefit offerings from supporting optimal health through medical, prescription, dental and vision coverage to valuable wellness and work/life programs, which include paid parental leave, coverage for infertility and assisted reproductive technologies, an employer-funded short-term disability program, and more.

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Our Region

A Great Place To Live

Our region offers a diversity of cultures, lifestyles, sports and entertainment events, housing options and educational opportunities. Located between Philadelphia and Washington, D.C., our locations provide easy access to two international airports, employment opportunities in a tri-state area, and proximity to some of the nation's top universities and colleges, as well as beaches in MD, DE and NJ!

Why Delaware? Why Maryland?

We Serve Together

For the Love of Health

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