Community Educator

Job Requisition #: JR57660

End Date: 7/26/2021

Location: Wilmington, Delaware

Position Type: Case Management/Social Worker

Shift: Day Shift, No Rotation

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PLEASE NOTE - In addition to your application and resume, we are requesting an e-mail response to answer the following questions:

  • Why are you interested in this position and what makes you the best candidate?

  • We have openings serving three populations: children/teens, adult and substance use disorder patients.  Which population(s) do you feel would be the best fit for you and why?

  • Please list any community or volunteer experience you have.

Please e-mail your response to Jessica.L.Eastburn@christianacare.org

PRIMARY FUNCTION:

Community Health Workers promote access to services, provide health education and assist community members in navigating the health care and social services systems. This Community Health Worker will specifically engage with Behavioral Health patients - children/teens, adult and substance use disorder patients

PRINCIPAL DUTIES AND RESPONSIBILITIES:   

  • Attends training program provided by Christiana Care and the Penn Medicine Center for Community Health Workers.
  • Develops and delivers health education and training programs for our patients and the community.
  • Creates connections between vulnerable populations, the health care system and community/state resources.
  • Assists patients in the community and/or clinic setting.
  • Travels to patient's homes to discuss Community Health programs and to assist in setting up services.
  • Responsible for patient chart reviews and referring patients to other programs as appropriate.
  • Helps patients identify socio-economic issues that affect their overall health and develop health/social management plans and goals.
  • Facilitates healthcare and social service system navigation.
  • Establishes and maintains professional relationships with community leaders, faith leaders and others responsible for providing services to the community.
  • Participates in community events promoting the Office of Health Equity and Community Health, as needed.
  • Educates staff, health providers and stakeholders about community needs.
  • Provides culturally appropriate health education on topics related to chronic disease prevention, social and behavioral health needs, etc.
  • Advocates for underserved individuals to receive appropriate services. Works to reduce cultural and socio-economic barriers between clients and institutions.
  • Collects data as required by supervisor.
  • Maintains professional competence by participating in local and national training sessions and conferences, as offered.
  • Works collaboratively and effectively within a team.
    • Establishes positive, supportive relationships with participants and provides feedback to other members of the team.
    • Builds and maintains positive working relationships with the clients, providers, nurse case managers, agency representatives, supervisors, and office staff, from diverse cultural and socio-economic backgrounds.
  • Participates in regular program and department meetings.
  • Performs assigned work safely, adhering to established departmental safety rules and practices; report to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors.
  • Perform other related duties as assigned and required.

    EDUCATION AND EXPERIENCE REQUIREMENTS:

  • High school diploma required, bachelor's degree preferred.
  • Experience with children/adults that have high behavior and mental health needs a must.
  • One-year community and patient experience required, more preferred. 
  • Public speaking, group facilitation and excellent writing skills preferred.
  • Computer experience required. 
  • Demonstrated ability to work with diverse populations required.
  • Bi-lingual language skills are a plus.

Why do WE offer careers full of possibilities?

For the Love of Health.

Inclusion & Diversity

At ChristianaCare, we’re committed to treating everyone with dignity and respect. We believe in a safe, inclusive work environment that fosters collaboration between caregivers from all walks of life. We know that each unique viewpoint is vital in delivering high-quality, safe patient care to everyone who walks through our doors. Our policies, benefits, hiring practices, employee resource groups, and corporate citizenship demonstrate our commitment to inclusion and diversity throughout our system.

Why do we embrace inclusion and diversity? For the Love of Health.

Our Values

We serve together in Love and Excellence. Our unique values, Love and Excellence are bold and powerful, and they are the reason why working for ChristianaCare is special. The behaviors associated with our values guide how caregivers interact with everyone they work with and make for an exceptional work experience. We believe that when you lead with Love, Excellence is inevitable.

Benefits

ChristianaCare’s comprehensive total rewards package is one of the most competitive in the region. We are proud to offer excellent benefits that reflect the organization’s commitment to being exceptional today and even better tomorrow.

At ChristianaCare, we provide access to high-quality and affordable benefits designed to meet our caregivers where they are. You can tailor your benefits to meet your needs now and adjust them as your priorities change.

Take advantage of ChristianaCare’s wide-ranging benefit offerings from supporting optimal health through medical, prescription, dental and vision coverage to valuable wellness and work/life programs, which include paid parental leave, coverage for infertility and assisted reproductive technologies, an employer-funded short-term disability program, and more.

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Our region offers a diversity of cultures, lifestyles, sports and entertainment events, housing options and educational opportunities. Located on the I-95 corridor between Philadelphia and Washington, D.C., our location provides easy access to two international airports, employment opportunities in a tri-state area, and proximity to some of the nation's top universities and colleges, as well as beaches in MD, DE and NJ!

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For the Love of Health

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