Corporate Director of CareVio

Job Requisition #: JR56321

End Date: 7/30/2021

Location: Wilmington, Delaware

Position Type: Management/Executive, Professional

Shift: Day Shift, No Rotation

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The corporate director is directly responsible for leading the operations for the CareVio care management team.  The corporate director develops strategic goals for care management with the Population Health Leadership Team and implements within the CareVio business unit.


  • Serves as an important member of the Population Health leadership team, ensuring that programming and population-based interventions are driving success in quality, cost, and contract performance.

  • Directs and manages all care management functions and quality and performance improvement activities for CareVio to ensure compliance with financial risk contracts, sub-delegation agreements, regulatory and accreditation standards.

  • Promotes integration with and support of clinical enterprise in the Medical Group and other affiliated practices.

  • Provides direction to the project management team and CareVio operations.

  • Collaborates with the Population Health and legal team to develop and approve contract language related to care management responsibilities in all contracts.

  • Collaborates with the Population Health leadership team to develop programming and interventions to target specific populations.

  • Manages and maintains all Departmental contracts, including, but not limited to, sub-delegation agreements, risk contracts, vendor contracts and Accountable Care Organization (ACO) contracts.  Risk contracts are of substantial financial value, placing revenue and quality at risk for possible significant gain or loss.

  • Using industry standard performance improvement methodologies, develops and implements strategies for pursuing opportunities identified by data analytics, audits, and other methods.

  • Serves as quality & performance improvement expert lead for CareVio operations.

  • Collaborates with the project management team and data analytics team to assess performance to contract requirements and utilizes data to drive operational improvements.  Creates action plans as necessary to address contract, regulatory and/or accreditation requirements.

  • Works collaboratively with key stakeholders including leadership teams in a variety of settings such as acute care, ambulatory practices, skilled nursing facilities, inpatient rehabilitation facilities, home healthcare agencies, state agencies, federal agencies, etc.

  • Works independently on projects/reports as directed by the Vice President of Population Health Operations.

  • Performs assigned work safely, adhering established departmental safety rules and policies.  Reports to Vice President of Population Health Operations in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors.

  • Performs other related duties as assigned.


  • Master's Degree in Business Administration, Hospital Administration, Health Care Administration or related field.

  • Three to Five (5) years' experience in quality and/or performance improvement in healthcare related setting and/or managing federal quality contracts

  • An equivalent combination of experience and education may be substituted. 


  • Knowledge of quality and performance improvement methodologies

  • Knowledge of computer systems, including MS Office

  • Knowledge of state and federal healthcare quality requirements

  • Ability to manage, coordinate, and implement projects with an interdisciplinary team of professionals

  • Ability to plan, organize and coordinate programs and projects.

  • Ability to plan, research and analyze activities and services.

  • Ability to identify, analyze and evaluate problems and recommend/effect solutions.

  • Ability to lead accreditation survey activities and processes.

  • Ability to work collaboratively in pursuit of common goals

  • Ability to create and manage performance improvement action plans

  • Ability to exercise judgement, tact and diplomacy.

  • Ability to maintain confidential information, materials and files.

  • Skill in oral and written communications.

Why do WE offer careers full of possibilities?

For the Love of Health.

Inclusion & Diversity

At ChristianaCare, we’re committed to treating everyone with dignity and respect. We believe in a safe, inclusive work environment that fosters collaboration between caregivers from all walks of life. We know that each unique viewpoint is vital in delivering high-quality, safe patient care to everyone who walks through our doors. Our policies, benefits, hiring practices, employee resource groups, and corporate citizenship demonstrate our commitment to inclusion and diversity throughout our system.

Why do we embrace inclusion and diversity? For the Love of Health.

Our Values

We serve together in Love and Excellence. Our unique values, Love and Excellence are bold and powerful, and they are the reason why working for ChristianaCare is special. The behaviors associated with our values guide how caregivers interact with everyone they work with and make for an exceptional work experience. We believe that when you lead with Love, Excellence is inevitable.


ChristianaCare’s comprehensive total rewards package is one of the most competitive in the region. We are proud to offer excellent benefits that reflect the organization’s commitment to being exceptional today and even better tomorrow.

At ChristianaCare, we provide access to high-quality and affordable benefits designed to meet our caregivers where they are. You can tailor your benefits to meet your needs now and adjust them as your priorities change.

Take advantage of ChristianaCare’s wide-ranging benefit offerings from supporting optimal health through medical, prescription, dental and vision coverage to valuable wellness and work/life programs, which include paid parental leave, coverage for infertility and assisted reproductive technologies, an employer-funded short-term disability program, and more.

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A Great Place To Live

Our region offers a diversity of cultures, lifestyles, sports and entertainment events, housing options and educational opportunities. Located on the I-95 corridor between Philadelphia and Washington, D.C., our location provides easy access to two international airports, employment opportunities in a tri-state area, and proximity to some of the nation's top universities and colleges, as well as beaches in MD, DE and NJ!

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We Serve Together

For the Love of Health

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