Data Analyst

Job Requisition #: JR63586

End Date: 8/1/2022

Location: Wilmington, Delaware

Position Type: IT & Technical Operations, Professional

Shift: Day Shift, No Rotation

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Do you want to work at one of the Top 100 Hospitals in the nation? We are guided by our values of Love and Excellence and are passionate about delivering health, not just health care. Come join us at ChristianaCare!

ChristianaCare, with Hospitals in Wilmington and Newark, DE, as well as Elkton, MD, is one of the largest health care providers in the Mid-Atlantic Region. Named one of "America's Best Hospitals" by U.S. News & World Report, we have an excess of 1,100 beds between our hospitals and are committed to providing the best patient care in the region. We are proud to that Christiana Hospital, Wilmington Hospital, our Ambulatory Services, and HomeHealth have all received ANCC Magnet Recognition®.

Primary Function:

ChristianaCare is currently seeking a full-time Data Analyst to provide analytical support to ensure that the service lines are optimized to improve outcomes. In addition to analysis of outcome measure reporting, responsibilities include supporting quality, patient safety and process improvement projects which align with the organization's strategies for optimal health, exceptional experience and organizational vitality.

Principal Duties and Responsibilities:

  • Develop clinical and operational reports to support the business in service line evaluation.

  • Evaluating large amounts of healthcare data to find meaningful patterns, trends, and relationships.

  • Monitoring data quality and analyzing data using statistical tools.

  • Presenting data in charts, graphs, tables and leveraging relational databases for collecting data.

  • Responsible for transforming the data into business information that helps inform decision making.

  • Ability to interpret and present the findings to the organization and key stakeholders.

  • Develop reports/dashboards and train others on the use of a specific analytics platforms (i.e. Tableau, PowerChart analytics), including coaching about the appropriate procedure available within the platform that will most effectively address a specific problem.

  • Provide statistical support to quality and process improvement work efforts.

  • Develop dashboards and scorecards using advanced visualization techniques and data capabilities such as embedding analytics in clinical and business process tools or designing dashboards tailored to strategic goals.

  • Translate business requirements for dashboard data into accurate business intelligence to meets customer needs while maintaining high standards of methodological integrity.

  • Demonstrate expertise in the use of analytical and statistical tools and techniques to identify when, where, and how to measure processes and systems and make decisions supported by data.

  • Works with Data Management Team to develop population based report cards and population based outcome data reports.

  • Maintains proficiency in Powerchart, PowerInsight, Tableau, Microsoft Office applications and other applications specific to duties.

  • Crafts ad hoc reports as directed.

  • Maintains basic understanding of medical terminology and ICD-10 coding, Snomed, CPT and basic statistical analysis for reports.

  • Assess appropriate inclusion/exclusion of data based on defined data dictionary; assists in evaluation of data dictionaries.

  • Establishes and performs quality control checks for assigned data sources.

  • Identifies issues with data collection methods and determines need for changes in data collection and management processes.

  • Maintain a collaborative professional working relationship with staff, clinicians and administrative staff as necessary to capture data and evaluate care management processes.

  • Assures methods for evaluation of Medical Group Performance Improvement, Safety, or Patient Experience initiatives meet/exceed accreditation, certification, regulatory, and institutional standards.

  • Maintain confidentiality of patient/members and staff information; compliant with HIPPA regulations.

  • Participates, when appropriate, on population based outcome teams to ensure data integrity and facilitate data analysis and synthesis.

  • Provides or updates report cards, population based outcome data reports and other established reports.

Education and Experience Requirements:

  • Bachelor's degree required.

  • Requires 4 years of experience in with clinical data for statistical analysis.

  • Expertise with technologies such as Tableau, Power Insight, Qlikview, Alteryx, SQL Server, Health Catalyst.

  • Expertise in using electronic medical records, Microsoft applications.

  • Clinical or healthcare background preferred.

  • Lean Six Sigma Green Belt preferred.

Christianacare Offers:

  • Full Medical, Dental, Vision, Life Insurance, etc.

  • 403(b) with company match

  • Generous paid time off

  • Incredible Work/Life benefits including annual membership to, access to backup care services for dependents through Care@Work, retirement planning services, financial mentoring, fitness and wellness reimbursement, and phenomenal discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!

EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.

Why do WE offer careers full of possibilities?

For the Love of Health.

Inclusion & Diversity

At ChristianaCare, we’re committed to treating everyone with dignity and respect. We believe in a safe, inclusive work environment that fosters collaboration between caregivers from all walks of life. We know that each unique viewpoint is vital in delivering high-quality, safe patient care to everyone who walks through our doors. Our policies, benefits, hiring practices, employee resource groups, and corporate citizenship demonstrate our commitment to inclusion and diversity throughout our system.

Why do we embrace inclusion and diversity? For the Love of Health.

Our Values

We serve together in Love and Excellence. Our unique values, Love and Excellence are bold and powerful, and they are the reason why working for ChristianaCare is special. The behaviors associated with our values guide how caregivers interact with everyone they work with and make for an exceptional work experience. We believe that when you lead with Love, Excellence is inevitable.


ChristianaCare’s comprehensive total rewards package is one of the most competitive in the region. We are proud to offer excellent benefits that reflect the organization’s commitment to being exceptional today and even better tomorrow.

At ChristianaCare, we provide access to high-quality and affordable benefits designed to meet our caregivers where they are. You can tailor your benefits to meet your needs now and adjust them as your priorities change.

Take advantage of ChristianaCare’s wide-ranging benefit offerings from supporting optimal health through medical, prescription, dental and vision coverage to valuable wellness and work/life programs, which include paid parental leave, coverage for infertility and assisted reproductive technologies, an employer-funded short-term disability program, and more.

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Our Region

A Great Place To Live

Our region offers a diversity of cultures, lifestyles, sports and entertainment events, housing options and educational opportunities. Located between Philadelphia and Washington, D.C., our locations provide easy access to two international airports, employment opportunities in a tri-state area, and proximity to some of the nation's top universities and colleges, as well as beaches in MD, DE and NJ!

Why Delaware? Why Maryland?

We Serve Together

For the Love of Health

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