End Date: 8/21/2021
Location: Wilmington, Delaware
Position Type: Clinical (non-nursing), IT & Technical Operations, Nursing, Professional
Shift: Day Shift, No Rotation
Data Analyst provides analytical support to ensure that the service lines are optimized to improve outcomes. In addition to analysis of outcome measure reporting, responsibilities include supporting quality, patient safety and process improvement projects which align with the organization's strategies for optimal health, exceptional experience and organizational vitality.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Aggregation and development of clinical and operational reports to support the business in service line evaluation.
Evaluating large amounts of healthcare data to find meaningful patterns, trends, and relationships.
Monitoring data quality and analyzing data using statistical tools.
Presenting data in charts, graphs, tables and leveraging relational databases for collecting data.
Responsible for transforming the data into business information that helps inform decision making.
Ability to interpret and present the findings to the organization and key stakeholders.
Develop reports/dashboards and train others on the use of a specific analytics platforms (i.e. Tableau, PowerChart analytics), including coaching about the appropriate procedure available within the platform that will most effectively address a specific problem.
Provide statistical support to quality and process improvement work efforts.
Develop dashboards and scorecards using advanced visualization techniques and data capabilities such as embedding analytics in clinical and business process tools or designing dashboards tailored to strategic goals.
Translate business requirements for dashboard data into accurate business intelligence to meets customer needs while maintaining high standards of methodological integrity.
Demonstrate expertise in the use of analytical and statistical tools and techniques to identify when, where, and how to measure processes and systems and make decisions supported by data.
Promote a culture of trust, open communication, innovative thinking, appropriate risk taking, continuous improvement and learning that leads to sustained results and optimal performance.
Facilitate an environment oriented to collaboration and problem solving.
Convey enthusiasm and strive to motivate and inspire team members.
Communicate the results of data analytics clearly, consistently, and appropriately to stakeholders.
Remain current with applicable regulatory requirements.
Attend meetings and in-service/educational programs and other activities as requested.
Assume personal responsibility for ongoing professional growth; exhibit a high level of professionalism; serves as a role model for staff and others in the organization.
Prepare projects for publication and external presentation.
Works with Data Management Team to develop population based report cards and population based outcome data reports.
Maintains competency in Powerchart, PowerInsight, Tableau, Microsoft Office applications and other applications specific to duties.
Creates ad hoc reports as directed.
Maintains basic understanding of medical terminology and ICD-10 coding, Snomed, CPT and basic statistical analysis for reports.
Assess appropriate inclusion/exclusion of data based on defined data dictionary; assists in evaluation of data dictionaries.
Establishes and performs quality control checks for assigned data sources.
Identifies issues with data collection methods and determines need for changes in data collection and management processes.
Maintain a collaborative professional working relationship with staff, clinicians and administrative staff as necessary to gather data and evaluate care management processes.
Maintains clear documentation and evaluation of work.
Assures methods for evaluation of Medical Group Performance Improvement, Safety, or Patient Experience initiatives meet/exceed accreditation, certification, regulatory, and institutional standards.
Maintain confidentiality of patient/members and staff information; compliant with HIPPA regulations.
Seeks out peer and benchmark data for comparative analysis.
Participates, when appropriate, on population based outcome teams to ensure data integrity and facilitate data analysis and synthesis.
Provides or updates report cards, population based outcome data reports and other established reports on a regular basis without prompting.
Advances knowledge of current computer software and demonstrates ability to learn and utilize new technology, concepts and software applications and assimilate them into daily work routine.
Maintain required credentials; assume responsibility for ongoing professional growth; exhibit a high level of professionalism; act as role model for staff and others in the organization.
Perform assigned work safely, adhering to established departmental safety rules and practices; reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors.
Performs assignments that need to be completed, even when outside the scope of routine responsibilities; adaptable to changing departmental conditions: teamworker.
EDUCATION AND EXPERIENCE REQUIREMENTS:
Bachelor's degree required.
Requires 4 years of experience in with clinical data for statistical analysis.
Expertise with technologies such as Tableau, Power Insight, Qlikview, Alteryx, SQL Server, Health Catalyst.
Expertise in using electronic medical records, Microsoft applications.
Clinical or healthcare background preferred.
Lean Six Sigma Green Belt preferred.
“Both as a patient and a caregiver, I have witnessed our core values of love and excellence firsthand.”
“I am so proud to be a part of ChristianaCare due to its emphasis on our core values of Love and Excellence.”
Director, Employee Health
“What started out as a temporary assignment has taken me on a career journey as a Medical Assistant to my current role as a Social Worker.”
“During our COVID-19 response I witnessed each of us coming together, not only as individual teams, but as an organization.”
Administrative Services Coordinator
“For me, ChristianaCare is a place of personal growth.”
Conference Support AV/IT Analyst
“I have been with ChristianaCare for 9 years. Through these 9 years, I have really been able to grow my career and apply my talents within the company.”
Manager, Practice Operations
“ChristianaCare is deeply committed to professional development. As we seek new knowledge and continuously improve through feedback, we support our case managers through the achievement of professional certification in case management.”
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Why do WE offer careers full of possibilities?
At ChristianaCare, we’re committed to treating everyone with dignity and respect. We believe in a safe, inclusive work environment that fosters collaboration between caregivers from all walks of life. We know that each unique viewpoint is vital in delivering high-quality, safe patient care to everyone who walks through our doors. Our policies, benefits, hiring practices, employee resource groups, and corporate citizenship demonstrate our commitment to inclusion and diversity throughout our system.
Why do we embrace inclusion and diversity? For the Love of Health.
We serve together in Love and Excellence. Our unique values, Love and Excellence are bold and powerful, and they are the reason why working for ChristianaCare is special. The behaviors associated with our values guide how caregivers interact with everyone they work with and make for an exceptional work experience. We believe that when you lead with Love, Excellence is inevitable.
ChristianaCare’s comprehensive total rewards package is one of the most competitive in the region. We are proud to offer excellent benefits that reflect the organization’s commitment to being exceptional today and even better tomorrow.
At ChristianaCare, we provide access to high-quality and affordable benefits designed to meet our caregivers where they are. You can tailor your benefits to meet your needs now and adjust them as your priorities change.
Take advantage of ChristianaCare’s wide-ranging benefit offerings from supporting optimal health through medical, prescription, dental and vision coverage to valuable wellness and work/life programs, which include paid parental leave, coverage for infertility and assisted reproductive technologies, an employer-funded short-term disability program, and more.
Our region offers a diversity of cultures, lifestyles, sports and entertainment events, housing options and educational opportunities. Located on the I-95 corridor between Philadelphia and Washington, D.C., our location provides easy access to two international airports, employment opportunities in a tri-state area, and proximity to some of the nation's top universities and colleges, as well as beaches in MD, DE and NJ!Learn More