Data & Analytics Team Leader

Job Requisition #: JR58472

End Date: 11/5/2021

Location: Wilmington, Delaware

Position Type: IT & Technical Operations

Shift: Day Shift, No Rotation

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This position provides analytical support to ensure Medical Group success in population health, value-based programs, and ACO/CIN-type arrangements. In addition to leading a team of data developers, responsibilities include the design and development of data infrastructure to support quality, population health, and process improvement projects which align with the organization's strategies for optimal health, exceptional experience, and organizational vitality.


  • Coach and/or mentor less experienced analytics professionals in higher level use of data analytical tools.
  • Function as a consultant to Medical Group leadership using data to support decision-making.
  • Evaluate large amounts of healthcare data to find meaningful patterns, trends, and relationships
  • Optimize data structures to improve data efficiency, consistency, and transparency across the Medical Group.
  • Develop dashboards and scorecards using advanced visualization techniques and data capabilities.
  • Identify, design, and/or recommend resources and analytical methods to support performance improvement in the Medical Group.
  • Communicate the results of data analytics clearly, consistently, and appropriately to both internal and external stakeholders.
  • Prepare projects for publication and/or presentation to both internal and external customers.
  • Facilitate an environment oriented to collaboration and problem solving.
  • Attend meetings and in-service/educational programs and other activities as requested.
  • Convey enthusiasm and strive to motivate and inspire team members.


Interacts regularly with management and staff from Data Warehousing, Care Management, Population Health, Health Information Management Services, and Information Services. Periodic contact with the organization's executive leadership for Quality and Care Management and Population Health, as well as internal and external customers.


Responsible for supervision of technical members of the Medical Group analytics team and other staff as assigned.


Reports directly to the Director, Medical Group Data Management


  • Bachelor's degree required
  • Requires 5 years of experience in working with clinical data for analysis and visualization; experience with claims data preferred
  • Expertise with technologies such as R, SAS, SPSS, Tableau, Qlikview with ability to mentor other team members in these technologies is preferred.
  • Requires intermediate SQL skills with an emphasis on data architecture and data structure design.
  • Expertise in using electronic medical records, Microsoft applications (Excel, Word, PowerPoint, Access, Visio)
  • Experience working in the healthcare industry required; experience working with health plans or payers or care management is preferred

  • Experience with people management is preferred


  • Must have analytical ability to solve routine business and technical problems.
  • Experience in successfully leading, facilitating and participating in multi-disciplinary teams
  • Excellent oral, written and non-verbal communication skills
  • High level of organizational, leadership, interpersonal, and influence management skills
  • Ability to motivate and/or mentor others
  • Highly flexible to meet the changing needs within the organization
  • High degree of business acumen and emotional intelligence
  • Team player; Ability to work collaboratively with multi-disciplinary teams as well as external and internal customers
  • Promotes a culture of continuous improvement and learning; self-motivated learner
  • Knowledge of Performance Improvement concepts and processes
  • Knowledge of Information Systems
  • Knowledge of Project Management principles
  • Knowledge of Strategic Planning
  • Committed and motivated to keeping current with technology and the evolving regulatory, compliance, and reimbursement health care environment


High Emotional Intelligence (EQ) to function within our rapidly evolving healthcare environment


Walking to and from offices campuses sites and patient care areas, travel between systems campuses and possibly private offices accessing areas of the system required.


Low to moderate risk of exposure to infectious conditions from patients and or visitors to the patient care areas. Normal office environment.

EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.

Why do WE offer careers full of possibilities?

For the Love of Health.

Inclusion & Diversity

At ChristianaCare, we’re committed to treating everyone with dignity and respect. We believe in a safe, inclusive work environment that fosters collaboration between caregivers from all walks of life. We know that each unique viewpoint is vital in delivering high-quality, safe patient care to everyone who walks through our doors. Our policies, benefits, hiring practices, employee resource groups, and corporate citizenship demonstrate our commitment to inclusion and diversity throughout our system.

Why do we embrace inclusion and diversity? For the Love of Health.

Our Values

We serve together in Love and Excellence. Our unique values, Love and Excellence are bold and powerful, and they are the reason why working for ChristianaCare is special. The behaviors associated with our values guide how caregivers interact with everyone they work with and make for an exceptional work experience. We believe that when you lead with Love, Excellence is inevitable.


ChristianaCare’s comprehensive total rewards package is one of the most competitive in the region. We are proud to offer excellent benefits that reflect the organization’s commitment to being exceptional today and even better tomorrow.

At ChristianaCare, we provide access to high-quality and affordable benefits designed to meet our caregivers where they are. You can tailor your benefits to meet your needs now and adjust them as your priorities change.

Take advantage of ChristianaCare’s wide-ranging benefit offerings from supporting optimal health through medical, prescription, dental and vision coverage to valuable wellness and work/life programs, which include paid parental leave, coverage for infertility and assisted reproductive technologies, an employer-funded short-term disability program, and more.

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Our Region

A Great Place To Live

Our region offers a diversity of cultures, lifestyles, sports and entertainment events, housing options and educational opportunities. Located between Philadelphia and Washington, D.C., our locations provide easy access to two international airports, employment opportunities in a tri-state area, and proximity to some of the nation's top universities and colleges, as well as beaches in MD, DE and NJ!

Why Delaware? Why Maryland?

We Serve Together

For the Love of Health

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