Director of Business Solutions

Job Requisition #: JR57871

End Date: 6/30/2022

Location: Wilmington, Delaware

Position Type: Management/Executive, Professional

Shift: Day Shift, No Rotation

Apply Now

At ChristianaCare, we serve as our neighbors as respectful, expert, caring partners in their health.  We do this by creating innovative, effective, affordable systems of care that our neighbors value.  Reporting to the VP of Business Solutions, the Director of Business Development at ChristianaCare is responsible for ensuring business growth and revenue targets are met by directing the sales process (identifying, vetting, cultivating, and closing) and related activities for assigned customer groups and product segments including Direct to Employer (D2E) partnerships, Core Business growth, and New Business initiatives.


  • Supports the market research process to determine product/service niche/need in the CC market(s) (including identifying market share/leakage and competitive landscape analysis), as well as opportunities in the D2E space

  • Assists with designing and leading the implementation of effective short and long-term business development strategies, including building of profiles for business partners/end user(s), crafting and delivering sound value propositions; creates and utilizes a systematic method of deploying strategies to create consistency throughout the enterprise

  • Utilizes a data-driven approach to respond to and execute on identified growth opportunities; directs the sales life cycle for new and expanded product/service offerings including market analysis, prospecting and qualifying leads, creating proposals/conducting sales presentations, and closing and structuring contract terms

  • Assists with designing program outlines and product sheets to support growth initiatives, including summarization of product/service function(s), product/service benefits, target audience, opportunities for integration with existing products/services, and potential pricing strategies

  • Trains, manages, and continuously coaches a team of sales professionals and liaisons to execute approved business development and sales strategies that meet organizational growth goals

  • Supports/Assists VP, Business Development with connecting with service line champions/key stakeholders to secure foundational knowledge of product/service(s); liaise with key stakeholders to assist with concept and business planning process as needed

  • Proactively mitigates potential barriers that might impede the execution or completion of Business Development initiatives; actively researches and implements steps to course-correct/remedy issues and areas of concern


  • Bachelor's degree required

  • Proven success, and a minimum of 7 years' experience, in a B2B sales experience, including direct account management; experience in employee benefits, TPAs, and/or  Direct-to-Employer contracting required

  • Proven success, and a minimum of 5 years' experience, in a B2B sales leadership role, including direct oversight of a sales team; experience in employee benefits, TPAs, and/or  Direct-to-Employer contracting required

  • Oversight of key business contract components, including negotiating mutually satisfying business terms


  • Collaborative and team focused environment

  • Management Incentive Plan (annual)

  • Full Medical, Dental, Vision, Life Insurance, etc.

  • 403(b)

  • Generous paid time off

ChristianaCare, with hospitals in Wilmington and Newark, DE, as well as Elkton, MD, is one of the largest health care providers in the Mid-Atlantic Region. Named one of “America's Best Hospitals” by U.S. News & World Report, we have an excess of 1,100 beds among our hospitals and are committed to providing the best patient care in the region.  We are proud that Christiana Hospital, Wilmington Hospital, our ambulatory services, and ChristianaCare HomeHealth have all received ANCC Magnet Recognition®. 

EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.

Why do WE offer careers full of possibilities?

For the Love of Health.

Inclusion & Diversity

At ChristianaCare, we’re committed to treating everyone with dignity and respect. We believe in a safe, inclusive work environment that fosters collaboration between caregivers from all walks of life. We know that each unique viewpoint is vital in delivering high-quality, safe patient care to everyone who walks through our doors. Our policies, benefits, hiring practices, employee resource groups, and corporate citizenship demonstrate our commitment to inclusion and diversity throughout our system.

Why do we embrace inclusion and diversity? For the Love of Health.

Our Values

We serve together in Love and Excellence. Our unique values, Love and Excellence are bold and powerful, and they are the reason why working for ChristianaCare is special. The behaviors associated with our values guide how caregivers interact with everyone they work with and make for an exceptional work experience. We believe that when you lead with Love, Excellence is inevitable.


ChristianaCare’s comprehensive total rewards package is one of the most competitive in the region. We are proud to offer excellent benefits that reflect the organization’s commitment to being exceptional today and even better tomorrow.

At ChristianaCare, we provide access to high-quality and affordable benefits designed to meet our caregivers where they are. You can tailor your benefits to meet your needs now and adjust them as your priorities change.

Take advantage of ChristianaCare’s wide-ranging benefit offerings from supporting optimal health through medical, prescription, dental and vision coverage to valuable wellness and work/life programs, which include paid parental leave, coverage for infertility and assisted reproductive technologies, an employer-funded short-term disability program, and more.

Delaware Photo
Our Region

A Great Place To Live

Our region offers a diversity of cultures, lifestyles, sports and entertainment events, housing options and educational opportunities. Located between Philadelphia and Washington, D.C., our locations provide easy access to two international airports, employment opportunities in a tri-state area, and proximity to some of the nation's top universities and colleges, as well as beaches in MD, DE and NJ!

Why Delaware? Why Maryland?

We Serve Together

For the Love of Health

Apply Now