Dispatcher | Public Safety

Job Requisition #: JR66265

End Date: 3/31/2023

Location: Newark, Delaware

Position Type: Support Services/Maintenance

Shift: Day Shift, Rotation Day/Evening/Morning

Apply Now

Are you interested in working for an organization passionate about love and excellence?

ChristianaCare is a nonprofit health system with a mission of service. We believe that the key to providing truly excellent health care is to partner with our patients and their families, building a system of care that is effective, affordable and valuable to everyone who is touched by it.

ChristianaCare is currently seeking a Full Time Dispatcher to join the team and support successful routing of calls requiring public safety, fire protection, occupational safety, etc.  The successful candidate will be responsible for dispatching proper personnel to respond to requests for assistance in a clear and timely manner and will work as needed .  Dispatchers are responsible for working in our Christiana Hospital on 10-12 hour shifts for day or night.

  • Answer all incoming calls and prioritizing those calls by their importance.
  • Document all information pertaining to the call in CAD and dispatch the appropriate personnel to the incident.
  • Provides information to the Officer for report writing purposes. All information entered is time stamped for documenting purposes.
  • Monitor assigned radio channels for transmissions.  As radio messages are transmitted and received the dispatcher assigned to monitor those frequencies will respond in the appropriate manner, utilizing Delaware 10 code adopted by ChristianaCare and Phonetic Alphabet.
  • Ability to multi-task utilizing multiple systems and be in control of assigned position at all times.
  • Monitors all fire, burglar, infant alarms, etc. and card access systems for CC.
  • Responsible for maintaining current log on for DELJIS and CJIS. Programs are used to assist Officers with pertinent information concerning persons or vehicles regarding their incident.


  • High school Diploma or equivalent.
  • Two years prior dispatching or Public Safety job related experience required.
  • An equivalent combination of education and experience may be substituted.


  • Must be able to get approved for DELJIS (DE Criminal Justice Information System) access through the State of Delaware and maintain certification and follow their guidelines.
  • Must complete Basic Telecommunicator course within 6 months of hire.
  • Must complete ICS 100, 200 & 700 within 6 months of hire.
  • Within (1) year of hire take Active Shooter class.
  • Able to work assigned day/evening/midnight/Holiday shifts designated by schedule
  • Able to be On Call as schedule dictates

Christiana Care offers:

  • Full Medical, Dental, Vision and other insurance benefits
  • 403 (b) with an employer match
  • Generous Paid Time Off


EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.

Why do WE offer careers full of possibilities?

For the Love of Health.

Inclusion & Diversity

At ChristianaCare, we’re committed to treating everyone with dignity and respect. We believe in a safe, inclusive work environment that fosters collaboration between caregivers from all walks of life. We know that each unique viewpoint is vital in delivering high-quality, safe patient care to everyone who walks through our doors. Our policies, benefits, hiring practices, employee resource groups, and corporate citizenship demonstrate our commitment to inclusion and diversity throughout our system.

Why do we embrace inclusion and diversity? For the Love of Health.

Our Values

We serve together in Love and Excellence. Our unique values, Love and Excellence are bold and powerful, and they are the reason why working for ChristianaCare is special. The behaviors associated with our values guide how caregivers interact with everyone they work with and make for an exceptional work experience. We believe that when you lead with Love, Excellence is inevitable.


ChristianaCare’s comprehensive total rewards package is one of the most competitive in the region. We are proud to offer excellent benefits that reflect the organization’s commitment to being exceptional today and even better tomorrow.

At ChristianaCare, we provide access to high-quality and affordable benefits designed to meet our caregivers where they are. You can tailor your benefits to meet your needs now and adjust them as your priorities change.

Take advantage of ChristianaCare’s wide-ranging benefit offerings from supporting optimal health through medical, prescription, dental and vision coverage to valuable wellness and work/life programs, which include paid parental leave, coverage for infertility and assisted reproductive technologies, an employer-funded short-term disability program, and more.

Delaware Photo
Our Region

A Great Place To Live

Our region offers a diversity of cultures, lifestyles, sports and entertainment events, housing options and educational opportunities. Located between Philadelphia and Washington, D.C., our locations provide easy access to two international airports, employment opportunities in a tri-state area, and proximity to some of the nation's top universities and colleges, as well as beaches in MD, DE and NJ!

Why Delaware? Why Maryland?

We Serve Together

For the Love of Health

Apply Now