Emergency Department Clerk/Registrar - Full-Time - Evenings to include e/o weekend & holiday

Job Requisition #: JR57979

End Date: 10/29/2021

Location: Elkton, Maryland

Position Type: Clerical/Administrative/Billing

Shift: Evening Shift, No Rotation

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ChristianaCare, Union Hospital of Cecil County is looking for Emergency Department Clerk/Registrars to work in our Emergency Registration Department and serve our patients guided by our values of Love & Excellence. The Emergency Department Clerk/Registrar is responsible for the timely collection, validation and entry of all information (patient demographics, insurance, orders, etc.) necessary to support accurate billing, scheduling, pre-registration and/or registration for inpatient, outpatient and emergency department services.
Essential Job Responsibilities:
- Obtains (via phone or in person), verifies and accurately enters all information for scheduling, pre-registration or registration of patient emergency department services, inpatient admission, observation and after hours outpatient services.
- Performs duties of customer service representatives including switchboard and visitor support after hours.
- Communicates effectively with patient, physicians, medical office staff, insurance representatives and other hospital personnel to assist in access to care.
- Performs post-registration duties involving utilization and care reporting.
- Requests and collects payments (co-payments, co-insurance, deductible and payment on account) at time of service, where permissible.
- Complies with federal, state and hospital regulations, to include but not limited to HIPAA, EMTALA and CMS.
- Downloads and reconciles patient information report as assigned to improve accuracy of claims submission date.
- Performs other duties as assigned.
Education: High School Diploma or GED equivalent required.
Licenses / Certifications: Certified Revenue Cycle Specialist (CRCS) or equivalent preferred.
Experience: Previous experience in the healthcare environment, or course study in the medical field such as medical terminology preferred.

EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.

Why do WE offer careers full of possibilities?

For the Love of Health.

Inclusion & Diversity

At ChristianaCare, we’re committed to treating everyone with dignity and respect. We believe in a safe, inclusive work environment that fosters collaboration between caregivers from all walks of life. We know that each unique viewpoint is vital in delivering high-quality, safe patient care to everyone who walks through our doors. Our policies, benefits, hiring practices, employee resource groups, and corporate citizenship demonstrate our commitment to inclusion and diversity throughout our system.

Why do we embrace inclusion and diversity? For the Love of Health.

Our Values

We serve together in Love and Excellence. Our unique values, Love and Excellence are bold and powerful, and they are the reason why working for ChristianaCare is special. The behaviors associated with our values guide how caregivers interact with everyone they work with and make for an exceptional work experience. We believe that when you lead with Love, Excellence is inevitable.


ChristianaCare’s comprehensive total rewards package is one of the most competitive in the region. We are proud to offer excellent benefits that reflect the organization’s commitment to being exceptional today and even better tomorrow.

At ChristianaCare, we provide access to high-quality and affordable benefits designed to meet our caregivers where they are. You can tailor your benefits to meet your needs now and adjust them as your priorities change.

Take advantage of ChristianaCare’s wide-ranging benefit offerings from supporting optimal health through medical, prescription, dental and vision coverage to valuable wellness and work/life programs, which include paid parental leave, coverage for infertility and assisted reproductive technologies, an employer-funded short-term disability program, and more.

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Our region offers a diversity of cultures, lifestyles, sports and entertainment events, housing options and educational opportunities. Located between Philadelphia and Washington, D.C., our locations provide easy access to two international airports, employment opportunities in a tri-state area, and proximity to some of the nation's top universities and colleges, as well as beaches in MD, DE and NJ!

Why Delaware? Why Maryland?

We Serve Together

For the Love of Health

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