Emergency Services Administrative Coordinator, Newark, DE (hybrid)
End Date: 12/29/2023
Location: Newark, Delaware
Position Type: Clerical/Administrative/Billing
Shift: Day Shift, No Rotation
Emergency Services Administrative Coordinator (hybrid)
ChristianaCare is seeking a dynamic individual to join our Emergency Services service line as our Emergency Services Administrative Coordinator. The home base for this position will be located on the Newark, DE campus. Some travel between campuses will be required to support the following locations:
- Cecil campus in Maryland
- Newark, Middletown, and Wilmington campuses in Delaware
Work Schedule:
- This is a full-time, Monday - Friday position (day shift)
Why ChristianaCare?
- Responsibilities include workflow, performance, and the overall operations for Emergency Services Service Line.
- Provide high level administrative support and champion continuous optimization and performance improvement as it relates to daily emergency services operations.
- Support payroll and scheduling processes (ShiftAdmin/Kronos/Qgenda), the electronic medical record (Cerner/FirstNet), internal communication tools (Vocera), onboarding, and financial operations (Ventra/Workday).
- Work closely with clinical and operational leadership regarding strategic planning, program development and financial/budget/incentive reporting and monitoring.
- Serve as the first accountable leader when expectations are not being met, providing assistance and structure that creates an optimal environment for caregivers to support the clinical enterprise in an effective manner.
Compensation and Benefits Include:
- Full Medical, Dental, Vision, Life Insurance, etc.
- Two retirement planning offerings, including 403(b) with company contributions
- Generous paid time off with annual roll-over and opportunities to cash out
- 12 week paid parental leave
- Tuition assistance
- Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets, insurance and much more!
Position Qualifications:
- Bachelor's degree required.
- Two years of emergency department experience required; supervisory experience preferred
- 5 years practice management experience accepted in lieu of degree.
About ChristianaCare
Headquartered in Wilmington, Delaware, ChristianaCare is one of the country's most dynamic health care organizations! ChristianaCare includes an extensive network of primary care and outpatient services, home health care, urgent care centers, three hospitals (1,336 beds), a freestanding emergency department, a Level I trauma center and a Level III neonatal intensive care unit, a comprehensive stroke center and regional centers of excellence in heart and vascular care, cancer care and women's health.
***Remote Work Opportunities:
Whether a position can be supported for remote work will be assessed based on whether ChristianaCare is able to meet the business requirements of the proposed remote location.
Qualified candidates should apply online and include a current resume for consideration.
Hybrid
#L1-CS1
EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
“Both as a patient and a caregiver, I have witnessed our core values of love and excellence firsthand.”
David Hoehn
Registered Nurse
“I am so proud to be a part of ChristianaCare due to its emphasis on our core values of Love and Excellence.”
Tabe Mase
Director, Employee Health
“What started out as a temporary assignment has taken me on a career journey as a Medical Assistant to my current role as a Social Worker.”
Luis Juarez
Social Worker
“During our COVID-19 response I witnessed each of us coming together, not only as individual teams, but as an organization.”
Nicole Maher
Administrative Services Coordinator
“For me, ChristianaCare is a place of personal growth.”
Joseph Jacobs
Conference Support AV/IT Analyst
“I have been with ChristianaCare for 9 years. Through these 9 years, I have really been able to grow my career and apply my talents within the company.”
Keysha Ryder
Director, Practice Operations
“ChristianaCare is deeply committed to professional development. As we seek new knowledge and continuously improve through feedback, we support our case managers through the achievement of professional certification in case management.”
Patty Resnik
Vice President, CareVio
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