Environmental Services Supervisor

Job Requisition #: JR65319

End Date: 2/18/2023

Location: Newark, Delaware

Position Type: Support Services/Maintenance

Shift: Evening Shift, No Rotation

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Do you want to work at one of the Top 100 Hospitals in the nation? We are guided by our values of Love and Excellence and are passionate about delivering health, not just health care. Come join us at ChristianaCare!

ChristianaCare is looking for a full-time Environmental Services Supervisor at our Christiana Hospital - Newark campus to direct and control the activities of personnel engaged in providing a clean, sanitary, and attractive hospital environment.

The primary schedule for this position is evening shift working 1:00PM-9:30PM - off hours as needed and includes working every other weekend with a holiday rotation.

ChristianaCare offers:

  • Collaborative and team focused environment
  • Full Medical, Dental, Vision, Life Insurance, etc.
  • 403(b)
  • Generous paid time off
  • Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!

Duties and responsibilities:

  • Supervises work in progress; advises employees on the completion of difficult tasks; answers employee questions and assures adherence to procedures and standards.
  • Communicates approved policies and procedures to subordinates and ensures compliance.
  • Communicates daily operational occurrences to other department management personnel appropriately.
  • Checks continuously assigned areas to be sure the work is being done accurately and personnel are following assigned schedules.
  • Knows the schedules and standards of all assigned areas and is alert for ways to improve these standards.
  • Knows the location of and how to use the department Material Safety Data Sheet Manual.
  • Handles all requests with a sense of urgency and personal importance.
  • Participates in hospital activities and committees as assigned.
  • Instructs, orients, and trains employees in equipment operation, cost effective supply usage, sanitation standards, cleaning techniques, evaluates and (when necessary) recommends promotion or discipline of subordinate employees. Handles all disciplinary actions for those employees supervised.
  • Schedules the work of, and assigns work to subordinate personnel ensuring completion of all necessary tasks: adjusts schedule and assignments as necessary to accommodate vacations, absences, etc.
  • Maintains daily records related to work group performance, i.e., areas cleaned, special projects completed, maintenance work orders written and other assigned tasks. Control keys in assigned areas, pagers, sign-in and sign-out sheets.
  • Supports all aspects of the Quality Assurance Program. Maintains good public relations with all patients, hospital staff personnel.
  • Inspects equipment daily for cleanliness and to ensure the condition of all assigned areas is maintained in good repair.
  • Supervises the transferring, replacing, removing of equipment and furniture. Monitors all department equipment usage in accordance with Preventative Maintenance Program.
  • Aids department in complying with all state, federal, accrediting requirements so the institution continues to meet standards for licensure and accreditation.
  • Aids in the purchase of supplies and equipment when necessary or as assigned.
  • Instills a positive service-minded attitude and feeling of pride in a job well done by the housekeeping staff by demonstrating personal enthusiasm and spirit. Enters hospital activities and special events willingly.
  • Performs assigned work safely, adhering to established departmental safety rules and practices. Reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients, and visitors.

Education and experience requirements:

  • High school graduate or equivalent. Associate or college degree is a plus. Further additional college courses desirable in English, Spanish, humanities, or technical areas.
  • Two to five years' experience in environmental services preferred.
  • An equivalent combination of education and experience may be substituted.

Knowledge, skill, and ability requirements:

Knowledge of departmental/hospital policies procedures.

Knowledge of supervisory principles and techniques.

Ability to supervise and direct subordinate personnel.

Ability to delegate work and responsibilities to subordinates and effectively evaluate their performance.

Ability to plan, organize, and implement policies and procedures.

Ability to identify/recommend improvements to workflow/systems that improve the quality of the Environmental Service function.

Ability to handle problems and resolve complaints.

Ability to establish and maintain positive interdepartmental working relationships.

Ability to maintain confidential information and materials.

Ability to exercise judgment, tact, and diplomacy.

Ability to think analytically to prepare reports, keep records, schedule/assign work.

Skill in oral and written, interpersonal communications.

Physical demands:

Prolonged standing and walking. Ability to lift and pull objects weighing up to and occasionally.

Exceeding 40 pounds.

Working conditions:

Possible exposure to infectious disease where special precautions are followed.

EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.

Why do WE offer careers full of possibilities?

For the Love of Health.

Inclusion & Diversity

At ChristianaCare, we’re committed to treating everyone with dignity and respect. We believe in a safe, inclusive work environment that fosters collaboration between caregivers from all walks of life. We know that each unique viewpoint is vital in delivering high-quality, safe patient care to everyone who walks through our doors. Our policies, benefits, hiring practices, employee resource groups, and corporate citizenship demonstrate our commitment to inclusion and diversity throughout our system.

Why do we embrace inclusion and diversity? For the Love of Health.

Our Values

We serve together in Love and Excellence. Our unique values, Love and Excellence are bold and powerful, and they are the reason why working for ChristianaCare is special. The behaviors associated with our values guide how caregivers interact with everyone they work with and make for an exceptional work experience. We believe that when you lead with Love, Excellence is inevitable.


ChristianaCare’s comprehensive total rewards package is one of the most competitive in the region. We are proud to offer excellent benefits that reflect the organization’s commitment to being exceptional today and even better tomorrow.

At ChristianaCare, we provide access to high-quality and affordable benefits designed to meet our caregivers where they are. You can tailor your benefits to meet your needs now and adjust them as your priorities change.

Take advantage of ChristianaCare’s wide-ranging benefit offerings from supporting optimal health through medical, prescription, dental and vision coverage to valuable wellness and work/life programs, which include paid parental leave, coverage for infertility and assisted reproductive technologies, an employer-funded short-term disability program, and more.

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Our Region

A Great Place To Live

Our region offers a diversity of cultures, lifestyles, sports and entertainment events, housing options and educational opportunities. Located between Philadelphia and Washington, D.C., our locations provide easy access to two international airports, employment opportunities in a tri-state area, and proximity to some of the nation's top universities and colleges, as well as beaches in MD, DE and NJ!

Why Delaware? Why Maryland?

We Serve Together

For the Love of Health

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