Finance Systems Support Analyst

Job Requisition #: JR59274

End Date: 12/15/2021

Location: Wilmington, Delaware

Position Type: IT & Technical Operations

Shift: Day Shift, No Rotation

Apply Now

PRIMARY FUNCTION:

The Systems Analyst is responsible for providing support related to the Finance software applications, the corresponding data and reporting.  The support includes, but is not limited to, providing support to the Finance caregivers with application and reporting related questions, staff training and participating as a team member on Finance project initiatives. 

PRINCIPAL DUTIES AND RESPONSIBILITIES:   

  • Provides support of Finance software applications, data, user access and permissions, configuration, testing, integrations, and reporting.  Finance applications include but are not limited to Accounting, General Ledger, Accounts Payable, Accounts Receivable, Assets, Projects, Endowments, Sponsored Programs, and Planning.

  • Maintains reference data, configures business processes, develops reports and other activities related to Finance and corresponding software and data.

  • Participates as team member with corresponding systems analysis, configuration, and application support responsibilities on Finance related projects.

  • Participates as a team member in the preparation, testing and implementation of Finance related systems, system enhancements and system upgrades.

  • Prepares user requirements and other technical specifications for Finance related work, systems functions, and processes.

  • Tracks, analyzes, and tests potential fixes, enhancements and/or solutions to existing SCM related issues.

  • Provides regular status updates on open issues, requests, and projects.

  • Collaborates with other departments like IT, SST and Service Line Managers to implement fixes, enhancements, integrations, and projects in support of Finance operations and priorities.

  • Documents fixes, enhancements, and solutions. Documentation to include initial problem, detail of fixes, enhancements, processes and/or solutions which include any system configuration, testing, access permissions, reporting, analysis, and ongoing support responsibilities

  • Actively seeks out system and process improvements to increase performance and productivity and reduce expenses.

  • Develops training documents, prepares training, performs training, and handles communication related to training for software functionality, system tasks, business processes and reporting.

  • Maintains effective and service-oriented relationships with departmental and organizational level caregivers.

  • Performs assigned work safely, adhering to established departmental safety rules and practices and reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors.

  • Performs other related duties as required.

EDUCATION AND EXPERIENCE REQUIREMENTS:

  • Minimum of Bachelor's degree in Computer Science, Accounting, Finance, or related field required

  • 3-4 years of experience within Finance area required, prior Accountant experience a plus; hospital or healthcare Finance experience is preferred

  • 3-4 years of technical support with Finance applications, data analysis and/or reporting required

KNOWLEDGE, SKILL, AND ABILITY REQUIREMENTS:

  • Knowledge of Finance operations

  • Skill in use of keyboard, computer, peripherals (printers, scanners, mobile devices) and other equipment used in Finance operations

  • Ability to perform basic troubleshooting of issues with computer software and hardware

  • Ability to analyze routine problems and present available options for resolving in manner that technical and non-technical staff can understand

  • Knowledge of system design techniques

  • Effective organization skills and attention to detail

  • Effective oral and written communication skills

  • Effective presentation skills required

  • Ability to partner with Finance team members in implementing overall strategy initiatives and post implementation support

  • Performs a variety of complicated tasks

NC2

EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.


UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.

Why do WE offer careers full of possibilities?

For the Love of Health.

Inclusion & Diversity

At ChristianaCare, we’re committed to treating everyone with dignity and respect. We believe in a safe, inclusive work environment that fosters collaboration between caregivers from all walks of life. We know that each unique viewpoint is vital in delivering high-quality, safe patient care to everyone who walks through our doors. Our policies, benefits, hiring practices, employee resource groups, and corporate citizenship demonstrate our commitment to inclusion and diversity throughout our system.

Why do we embrace inclusion and diversity? For the Love of Health.

Our Values

We serve together in Love and Excellence. Our unique values, Love and Excellence are bold and powerful, and they are the reason why working for ChristianaCare is special. The behaviors associated with our values guide how caregivers interact with everyone they work with and make for an exceptional work experience. We believe that when you lead with Love, Excellence is inevitable.

Benefits

ChristianaCare’s comprehensive total rewards package is one of the most competitive in the region. We are proud to offer excellent benefits that reflect the organization’s commitment to being exceptional today and even better tomorrow.

At ChristianaCare, we provide access to high-quality and affordable benefits designed to meet our caregivers where they are. You can tailor your benefits to meet your needs now and adjust them as your priorities change.

Take advantage of ChristianaCare’s wide-ranging benefit offerings from supporting optimal health through medical, prescription, dental and vision coverage to valuable wellness and work/life programs, which include paid parental leave, coverage for infertility and assisted reproductive technologies, an employer-funded short-term disability program, and more.

Delaware Photo
Our Region

A Great Place To Live

Our region offers a diversity of cultures, lifestyles, sports and entertainment events, housing options and educational opportunities. Located between Philadelphia and Washington, D.C., our locations provide easy access to two international airports, employment opportunities in a tri-state area, and proximity to some of the nation's top universities and colleges, as well as beaches in MD, DE and NJ!

Why Delaware? Why Maryland?
Flower

We Serve Together

For the Love of Health

Apply Now