Financial Coordinator - Newark

Job Requisition #: JR66021

End Date: 6/30/2023

Location: Newark, Delaware

Position Type: Clerical/Administrative/Billing, Professional

Shift: Day Shift, No Rotation

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Do you want to work at one of the Top 100 Hospitals in the nation? Come join us at ChristianaCare!

Our Outpatient Heart Failure Center is actively seeking a Full-Time Financial Coordinator to join our amazing team!

How YOU make an Impact

The Heart Failure Financial Coordinator is an advocate on behalf of patients and families and is responsible for obtaining detailed patient insurance benefit and related financial information for all aspects of the heart failure/ LVAD process. The Heart Failure Financial Coordinator together with other appropriate interdisciplinary team members and are also responsible for ensuring appropriate authorizations are obtained and documentation is prepared to allow for appropriate billing for all charges.


 Mondays - Fridays: 8:00am -4:30pm. This is a hybrid position with the expectation of 2 days working on-site and 3 remote/virtual working days.

What We Offer

  • Comprehensive Benefits Package

  • Generous PTO Package

  • Employee Wellness Programs

  • Student Loan Forgiveness

  • Paid Parental Leave

  • Work & Life Balance

  • 403b match and more...

Duties and Responsibilities:

  • Functions as the primary resource for patients that have questions related to insurance coverage and related financial matters for the heart failure program

  • Coordination for post heart failure discharges (long term transportation, food assistance programs, medication/insurance optimization assistance, shelter/housing)

  • Advocates for patients and family members and acts as a liaison with insurance companies to assist in obtaining insurance information.

  • Heart Failure Cardiomems/LVAD prior authorization/ insurance clearance

  • Assist with pulling any information needed for peer-to-peer from EMR

  • Help coordinate inotrope patients

  •  Help coordinate post implant discharges

  • Works in conjunction with LVAD coordinator on evals

  • Helps coordinate financial approval for specialty medications of amyloid and pulmonary hypertension patients

  • Bridge Clinic: helping RN Coordinators with growing Bridge Clinic Program

  • Work with LVAD team to help improve LVAD processes and efficiencies

  • Advocates for patients and family members and acts as a liaison with LVAD Coverage


  • Minimum of a high school diploma or equivalent.  Associate degree in business or healthcare field with course work in accounting, business and/or health care administration preferred. 

  • Extensive knowledge and comprehension of insurance standards and regulations required. 

  • Managed care experience and related experience with third party payor processes related to inpatient, outpatient and physician billing and specialized documentation requirements relating to heart failure/ LVAD coverage.

At ChristianaCare, we are guided by our values of Love and Excellence and are passionate about delivering health, not just health care.

Feel free to apply and come join us at ChristianaCare!

Whether a position can be supported for remote work will be assessed based on whether ChristianaCare is able to meet the business requirements of the proposed remote location. 


EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.

Why do WE offer careers full of possibilities?

For the Love of Health.

Inclusion & Diversity

At ChristianaCare, we’re committed to treating everyone with dignity and respect. We believe in a safe, inclusive work environment that fosters collaboration between caregivers from all walks of life. We know that each unique viewpoint is vital in delivering high-quality, safe patient care to everyone who walks through our doors. Our policies, benefits, hiring practices, employee resource groups, and corporate citizenship demonstrate our commitment to inclusion and diversity throughout our system.

Why do we embrace inclusion and diversity? For the Love of Health.

Our Values

We serve together in Love and Excellence. Our unique values, Love and Excellence are bold and powerful, and they are the reason why working for ChristianaCare is special. The behaviors associated with our values guide how caregivers interact with everyone they work with and make for an exceptional work experience. We believe that when you lead with Love, Excellence is inevitable.


ChristianaCare’s comprehensive total rewards package is one of the most competitive in the region. We are proud to offer excellent benefits that reflect the organization’s commitment to being exceptional today and even better tomorrow.

At ChristianaCare, we provide access to high-quality and affordable benefits designed to meet our caregivers where they are. You can tailor your benefits to meet your needs now and adjust them as your priorities change.

Take advantage of ChristianaCare’s wide-ranging benefit offerings from supporting optimal health through medical, prescription, dental and vision coverage to valuable wellness and work/life programs, which include paid parental leave, coverage for infertility and assisted reproductive technologies, an employer-funded short-term disability program, and more.

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Our Region

A Great Place To Live

Our region offers a diversity of cultures, lifestyles, sports and entertainment events, housing options and educational opportunities. Located between Philadelphia and Washington, D.C., our locations provide easy access to two international airports, employment opportunities in a tri-state area, and proximity to some of the nation's top universities and colleges, as well as beaches in MD, DE and NJ!

Why Delaware? Why Maryland?

We Serve Together

For the Love of Health

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