General Laboratory Supervisor

Job Requisition #: JR56573

End Date: 10/1/2021

Location: Wilmington, Delaware

Position Type: Laboratory

Shift: Day Shift, No Rotation

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As the General Laboratory Supervisor, you will oversee the daily activities of the Wilmington General Laboratory to include Medical Laboratory Scientists I and II, and Specimen Processing Clerks and Technicians to ensure the safe, accurate and timely performance of cost-effective laboratory testing.


  • Monitors workflow and makes appropriate changes to ensure the delivery of quality laboratory services and effective utilization of caregivers to meet committed turnaround times.
  • Develops schedules and daily work assignments to ensure effective utilization of caregivers.  In conjunction with Christiana Hospital laboratory supervisors, ensures coverage during all hours. 
  • Communicates pertinent laboratory information to laboratory caregivers, in conjunction with section manager, technical specialists, and Christiana Hospital laboratory managers/supervisors.  Evaluates caregivers of the section in accordance with defined standards of performance with input from technical specialists and MLS IIs.
  • Implements and monitors appropriate safety precautions and addresses all safety-related issues.  Ensures all safety-related training is completed.
  • Administers coaching and disciplinary actions as necessary.
  • Holds regular staff meetings as directed by section manager, setting agendas in conjunction with section manager.
  • Supports manager and timekeeper by reviewing time and attendance to verify hours worked and submits for approval.  Assists with resolution of any payroll-related problems.
  • Reviews and validates abnormal laboratory test results, assessing plausibility of results through correlation of data with common physiological conditions.  Consults with Technical Specialists and Clinical Biochemist as needed.
  • Investigates all Report2Learn, Patient and Physician complaints.
  • Assists in updating and writing procedures.  Researches new procedures under Section Manager, Section Chiefs, Technical Specialists and Clinical Biochemist.
  • Reviews quality control data and consults with respective technical specialists, clinical biochemist, section chiefs and QC coordinators on any unacceptable trends.  Maintains and monitors a comprehensive quality control program for reagents and equipment.  Assures that QC is documented properly, and corrective actions are appropriate.
  • Manages section in the absence of the section manager.
  • Implements, in conjunction with section manager, and monitors an appropriate system for specimen identification, retention and retrieval.
  • Assists section manager in the interview process of employment candidates.  Supports clinical instructors, phlebotomy and technical specialists, providing orientation of new personnel, ensuring that the new caregivers are familiar with the general issues relating to the department and section.  Coordinates scheduling changes and facilitates the effective completion of orientation and training.
  • Assists in ordering supplies for areas of responsibility
  • Ability to perform all requirements of MLS I and IIs and maintains technical competency of test systems.


  • BS in Medical Technology or Medical Laboratory Science required
  • At least three years of clinical medical technology/laboratory science experience
  • At least one-year of supervisory experience
  • ASCP Certification required

Why do WE offer careers full of possibilities?

For the Love of Health.

Inclusion & Diversity

At ChristianaCare, we’re committed to treating everyone with dignity and respect. We believe in a safe, inclusive work environment that fosters collaboration between caregivers from all walks of life. We know that each unique viewpoint is vital in delivering high-quality, safe patient care to everyone who walks through our doors. Our policies, benefits, hiring practices, employee resource groups, and corporate citizenship demonstrate our commitment to inclusion and diversity throughout our system.

Why do we embrace inclusion and diversity? For the Love of Health.

Our Values

We serve together in Love and Excellence. Our unique values, Love and Excellence are bold and powerful, and they are the reason why working for ChristianaCare is special. The behaviors associated with our values guide how caregivers interact with everyone they work with and make for an exceptional work experience. We believe that when you lead with Love, Excellence is inevitable.


ChristianaCare’s comprehensive total rewards package is one of the most competitive in the region. We are proud to offer excellent benefits that reflect the organization’s commitment to being exceptional today and even better tomorrow.

At ChristianaCare, we provide access to high-quality and affordable benefits designed to meet our caregivers where they are. You can tailor your benefits to meet your needs now and adjust them as your priorities change.

Take advantage of ChristianaCare’s wide-ranging benefit offerings from supporting optimal health through medical, prescription, dental and vision coverage to valuable wellness and work/life programs, which include paid parental leave, coverage for infertility and assisted reproductive technologies, an employer-funded short-term disability program, and more.

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Our Region

A Great Place To Live

Our region offers a diversity of cultures, lifestyles, sports and entertainment events, housing options and educational opportunities. Located between Philadelphia and Washington, D.C., our locations provide easy access to two international airports, employment opportunities in a tri-state area, and proximity to some of the nation's top universities and colleges, as well as beaches in MD, DE and NJ!

Why Delaware? Why Maryland?

We Serve Together

For the Love of Health

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