IT Architect - Salesforce Solutions Architect

Job Requisition #: JR64955

End Date: 1/9/2023

Location: Wilmington, Delaware

Position Type: IT & Technical Operations

Shift: Day Shift, No Rotation

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Do you want to work at one of the Top 100 Hospitals in the nation? We are guided by our values of Love and Excellence and are passionate about delivering health, not just health care. Come join us at ChristianaCare!

Specific focus of this role is to enable and grow the use of Salesforce within the ChristianaCare technical environment ensuring optimal use and integration of existing strategic systems and resources while also identifying capability gaps needed to meet future business and IT goals.


The Salesforce Solutions Architect is responsible for the design and development of software, hardware, and cloud-based systems of a complex nature which require a high level of technical experience and problem-solving ability.  The Salesforce Solutions Architect will focus on new systems as well as existing solutions.  This role must ensure that new systems are built in a way that supports functional requirements while also assuring that service qualities (performance, scalability, extensibility, reliability, supportability, etc.) for now and for the future are achievable.   The role will also focus on reviewing and improving existing solutions, making use of new technologies and methodologies. This role will be a consultant on projects, providing high level guidance and direction through the entire project lifecycle to ensure that the solutions implemented align with an overall strategic vision.


  • Specific focus on enabling and growing the use of Salesforce within the ChristianaCare technical environment ensuring optimal use and integration of existing strategic systems and resources while also identifying capability gaps needed to meet future business and IT goals.
  • Surveys market landscape for solution insights, direction, vendors, and methods
  • Performs hands-on coding, configuration, and implementations leveraging understanding of the intricacies of new and emerging technologies.
  • Outlines solution architecture descriptions across domains, functions, and industries, then monitors and governs their implementation.
  • Shares and communicates ideas clearly, both orally and in writing, to executive staff, business sponsors, and technical resources in clear concise language that is specific to each audience.
  • Provides technical leadership to project teams through full project lifecycle.
  • Acts as visionary and strategist for solution product area
  • Collaborates with other architects, applications, and technical teams within the organization
  • Assists the domain expert in creating the business case.
  • Assists analysts and designers to create design artifacts
  • Develops overall implementation solution plan, and serves as a lead as required, to implement the installation, customization, and integration efforts
  • Leads transition of new solution implementations to full operational status, ensuring all ChristianaCare ITIL standards and other processes are met
  • Ensures the effective support structures are in place to maintain the operating environment including the administrative aspects of the platform and related systems and integrations.
  • Is familiar with the various tools available in the market for creating design artifacts and provides recommendations on this to the project team.
  • Assists designers in applying the appropriate architectural and design patterns in their designs.
  • Provides expertise on technical analysis and total cost of ownership of both custom and purchased solutions.
  • Presents analysis and recommendations for custom vs. commercial solutions to senior leadership.
  • Collaborates with vendors on future roadmaps.
  • Maintains knowledge of new software releases and emerging technologies and capabilities.
  • Identifies opportunities for improvement in the organization and proposes technical solutions which address these opportunities.
  • Assists developers in creating prototypes.
  • Creates and demonstrates proof-of-concepts (POC) on newer technologies.
  • Advises customer on the use of appropriate technology.
  • Assists business stakeholders in setting the direction for their product lines.
  • Participates in business-facing projects and maintains knowledge of their progress to appropriately align with IT strategy and standards.
  • Identifies opportunities to reuse enterprise and shared technology services
  • Participates in the design and strategy of integrated application and infrastructure components.


  • Bachelor's degree or a minimum of 10 years' information technology experience including but not limited to systems architecture, engineering, analysis, design and or programming.
  • Acquired 10 or more years of information technology and system analysis experience.
  • Acquired 7 or more years of experience designing, implementing, and supporting solutions with years of diversified business experience.

ChristianaCare Offers:

  • Full Medical, Dental, Vision, Life Insurance, etc.
  • Two retirement planning offerings, including 403(b) with company contributions
  • Generous paid time off with annual roll-over and opportunities to cash out
  • 12 week paid parental leave
  • Tuition assistance
  • Incredible Work/Life benefits including annual membership to, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!


EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.

Why do WE offer careers full of possibilities?

For the Love of Health.

Inclusion & Diversity

At ChristianaCare, we’re committed to treating everyone with dignity and respect. We believe in a safe, inclusive work environment that fosters collaboration between caregivers from all walks of life. We know that each unique viewpoint is vital in delivering high-quality, safe patient care to everyone who walks through our doors. Our policies, benefits, hiring practices, employee resource groups, and corporate citizenship demonstrate our commitment to inclusion and diversity throughout our system.

Why do we embrace inclusion and diversity? For the Love of Health.

Our Values

We serve together in Love and Excellence. Our unique values, Love and Excellence are bold and powerful, and they are the reason why working for ChristianaCare is special. The behaviors associated with our values guide how caregivers interact with everyone they work with and make for an exceptional work experience. We believe that when you lead with Love, Excellence is inevitable.


ChristianaCare’s comprehensive total rewards package is one of the most competitive in the region. We are proud to offer excellent benefits that reflect the organization’s commitment to being exceptional today and even better tomorrow.

At ChristianaCare, we provide access to high-quality and affordable benefits designed to meet our caregivers where they are. You can tailor your benefits to meet your needs now and adjust them as your priorities change.

Take advantage of ChristianaCare’s wide-ranging benefit offerings from supporting optimal health through medical, prescription, dental and vision coverage to valuable wellness and work/life programs, which include paid parental leave, coverage for infertility and assisted reproductive technologies, an employer-funded short-term disability program, and more.

Delaware Photo
Our Region

A Great Place To Live

Our region offers a diversity of cultures, lifestyles, sports and entertainment events, housing options and educational opportunities. Located between Philadelphia and Washington, D.C., our locations provide easy access to two international airports, employment opportunities in a tri-state area, and proximity to some of the nation's top universities and colleges, as well as beaches in MD, DE and NJ!

Why Delaware? Why Maryland?

We Serve Together

For the Love of Health

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