Innovation Intern (Analyst & Engineer Support)

Job Requisition #: JR60308

End Date: 1/15/2022

Location: Wilmington, Delaware

Position Type: IT & Technical Operations

Shift: Day Shift, No Rotation

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Are you interested in shaping the future of healthcare and providing exceptional health experiences to our community? The Health & Technology Innovation Center at ChristianaCare is looking for an Innovation Intern to join their award-winning team of designers, developers, and user experience experts. The Innovation Intern will assist with essential market analysis, participate in human-centered design activities, and gain hands-on experience evaluating and explaining emerging devices and systems. In addition, the Innovation Intern will practice entrepreneurial and agile methodologies, gain awareness of the latest technology trends, including voice user interfaces, augmented reality, and machine learning and help inform the next-gen solutions that provide positive experiences our user's value. Join the ChristianaCare family for endless personal and professional growth opportunities and the chance to collaborate alongside our development and clinical experts to create innovative solutions that positively impact our community's health and well-being.

Principle Duties and Responsibilities

  • Continuously analyze existing systems, understand and document customer needs, requirements, and technical specifications

  • Conduct human-centered design research, perform testing, and develop personas

  • Support design thinking activities, agile development methodologies, and discovery workshops

  • Assist in preparing mockups, prototypes, and wireframes

  • Document customer meetings, concepts, and project artifacts/decisions

  • Perform market research and provide recommendations to improve usability and accessibility

  • Identify and communicate improvements to advance the mission of the Innovation Center

  • Assist with meetings, tours, and workshop preparation and setup

  • Work independently and collaboratively with a team of designers, developers, and analysts

  • Performs assigned work and other related duties as required

Education and Experience Requirements

  • High school graduate

  • Experience with human-centered design, user experience best practices, and design thinking methodologies

  • Experience with creating test strategies, procedures, and facilitation

  • Excellent time management, communication, and organizational skills

  • Ability to coordinate multiple competing priorities and projects

  • Experience in troubleshooting infrastructure, software, and customer challenges

  • Experience with Microsoft and Adobe applications

  • Aptitude for learning quickly and possess strong attention to detail

  • Excellent written and verbal communication skills

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EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.


UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.

Why do WE offer careers full of possibilities?

For the Love of Health.

Inclusion & Diversity

At ChristianaCare, we’re committed to treating everyone with dignity and respect. We believe in a safe, inclusive work environment that fosters collaboration between caregivers from all walks of life. We know that each unique viewpoint is vital in delivering high-quality, safe patient care to everyone who walks through our doors. Our policies, benefits, hiring practices, employee resource groups, and corporate citizenship demonstrate our commitment to inclusion and diversity throughout our system.

Why do we embrace inclusion and diversity? For the Love of Health.

Our Values

We serve together in Love and Excellence. Our unique values, Love and Excellence are bold and powerful, and they are the reason why working for ChristianaCare is special. The behaviors associated with our values guide how caregivers interact with everyone they work with and make for an exceptional work experience. We believe that when you lead with Love, Excellence is inevitable.

Benefits

ChristianaCare’s comprehensive total rewards package is one of the most competitive in the region. We are proud to offer excellent benefits that reflect the organization’s commitment to being exceptional today and even better tomorrow.

At ChristianaCare, we provide access to high-quality and affordable benefits designed to meet our caregivers where they are. You can tailor your benefits to meet your needs now and adjust them as your priorities change.

Take advantage of ChristianaCare’s wide-ranging benefit offerings from supporting optimal health through medical, prescription, dental and vision coverage to valuable wellness and work/life programs, which include paid parental leave, coverage for infertility and assisted reproductive technologies, an employer-funded short-term disability program, and more.

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Our Region

A Great Place To Live

Our region offers a diversity of cultures, lifestyles, sports and entertainment events, housing options and educational opportunities. Located between Philadelphia and Washington, D.C., our locations provide easy access to two international airports, employment opportunities in a tri-state area, and proximity to some of the nation's top universities and colleges, as well as beaches in MD, DE and NJ!

Why Delaware? Why Maryland?
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We Serve Together

For the Love of Health

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