LPN - Medication Refill Team, Wilmington
End Date: 7/31/2023
Location: Wilmington, Delaware
Position Type: Nursing
Shift: Day Shift, No Rotation
ChristianaCare is currently seeking a full-time Licensed Practical Nurse to join our Medication Refill Team at the Avenue North Contact Center in Wilmington, DE.
In this role you will be part of a team of 13 Licensed Practical Nurses to support our primary care practices with processing prescription refills. Each nurse is assigned 2 practices to cover, and this rotates monthly.
**This is not a patient facing position and requires sitting at a desk for long periods of time. Also requires being comfortable with using computers to process prescription refills. Each nurse is responsible for answering phones for one hour daily and otherwise retrieving orders from the pharmacy as well as the ChristianaCare patient portal.
Work Schedule
Monday-Friday, 7:30AM-4:00PM
Principal Duties and Responsibilities
Primary responsibility will be to assist with prescription refill requests and processing.
Receives incoming telephone prescription requests with occasional e-mail and fax communication from patients.
Adapts communication style to persons representing diverse personal, professional, cultural, and socio-economic backgrounds.
Uses excellent hearing and listening skills to receive detailed information.
Utilizes the computer database to educate and document all information in an accurate manner.
Refers calls requiring a provider's response as medically necessary.
Screens and responds to patient phone calls, directing to Clinicians as needed.
Maintains confidentiality of all patient information.
Adheres to policies/safety practices established by CCHS
Meets minimum established quality and productivity standards.
Education and Experience Requirements:
Graduate of an accredited school of practical nursing.
2 years' experience as an LPN.
Special Requirements:
Current LPN State licensure in DE.
CPR certification.
If you meet the requirements for the position, please apply online and attach your current resume for consideration.
#L1 - RT1
EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.
“Both as a patient and a caregiver, I have witnessed our core values of love and excellence firsthand.”
David Hoehn
Registered Nurse
“I am so proud to be a part of ChristianaCare due to its emphasis on our core values of Love and Excellence.”
Tabe Mase
Director, Employee Health
“What started out as a temporary assignment has taken me on a career journey as a Medical Assistant to my current role as a Social Worker.”
Luis Juarez
Social Worker
“During our COVID-19 response I witnessed each of us coming together, not only as individual teams, but as an organization.”
Nicole Maher
Administrative Services Coordinator
“For me, ChristianaCare is a place of personal growth.”
Joseph Jacobs
Conference Support AV/IT Analyst
“I have been with ChristianaCare for 9 years. Through these 9 years, I have really been able to grow my career and apply my talents within the company.”
Keysha Ryder
Director, Practice Operations
“ChristianaCare is deeply committed to professional development. As we seek new knowledge and continuously improve through feedback, we support our case managers through the achievement of professional certification in case management.”
Patty Resnik
Vice President, CareVio
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