Lead Therapist - GoHealth Urgent Care

Job Requisition #: JR63237

End Date: 6/30/2023

Location: Newark, Delaware

Position Type: Case Management/Social Worker

Shift: Day Shift, No Rotation

Apply Now


To enhance and improve the quality of patient care at GoHealth Urgent Care by providing assessment, treatment, consultation and educational services for individuals with problems related to emotional or mental health. Provides clinical support to the Behavioral Health Outpatient Practice.  


  • Collaborates with multidisciplinary team (psychiatrists, psychologists, physicians, nurses, care management, therapists, community based services and supportive personnel) regarding treatment planning, therapeutic response, and discharge planning to facilitate transition throughout the continuum of care and progress in treatment.
  • Provides oversight and leadership to behavioral health outpatient therapists, including ensuring outpatient therapist adherence to care model.
  • Lead case consultation with multidisciplinary team, including outpatient therapists, case management and community health workers.
  • Work in collaboration with Medical Director of Behavioral Health Outpatient Practice to assign and triage cases as needed.
  • Participates in Behavioral health performance improvement, quality assurance and other organizational activities.
  • Provides evidenced-based psychological interventions.
  • Participates as a member of a team focused on the addressing and improving the mental health of the assigned patient population. Merging all aspects of health into a longitudinal, sustainable solution for health self-management.
  • Participates in departmental committees as needed and contributes to performance improvement indicators for the substance abuse population.
  • Participates in the creation and tracking of patient outcomes.
  • Provides educational information for patients and family members.  Provides formal and informal educational lectures to members of the staff, trainees, and students on the basic principles and treatment strategies of working with individuals with mental health difficulties.
  • Provides individual, family, and group counseling to patients in the Behavioral Health Outpatient service as assigned. 
  • Available for assessment of mental health issues, consultation and referral assistance throughout Behavioral Health and the system at large as assigned.
  • Able to effectively communicate and work constructively with the multidisciplinary treatment team and maintain timely and appropriate documentation of the patient's clinical status and progress and treatment.
  • Able to deal effectively with both medically and psychiatrically ill patients who may exhibit physical and/or behavioral dysfunction.
  • Performs assigned work safely, adhering to established departmental safety rules and practices.  Reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors.
  • Performs other related duties as required.


Frequent contact with behavioral health staff, patients, and administrative personnel.


Supervise Behavioral Health Outpatient practice therapists.


Director of Psychology Services


Master's Degree in Social Work required.

Licensed Clinical Social Worker /LCSW required.

3+ years of current, or recent experience in a health care setting; Community work preferred

Previous supervisory experience preferred


Knowledge of Social Work Theory and understanding and acceptance of Social Work Code of Ethics.

Knowledge and use of Christiana Care core values: caring, excellence, integrity, leadership, pride, teamwork.

Knowledge of Crises Intervention Theory.

Knowledge of Human Behavior and Developmental/Life Cycle Theory.

Knowledge of community resources, state and federal programs.

Knowledge of individual and family therapy.

Ability to relate to people like and different from self.

Ability to function as a member of an interdisciplinary team.

Ability to learn and understand medical terminology.

Ability to organize and prioritize (sometimes very heavy) work assignments.

Ability to consistently present clear professional identity and purpose.

Ability to work with minimal supervision, if necessary.

Ability to maintain flexibility and emotional stability while working under intense emotional, time and volume pressure.

EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.

Why do WE offer careers full of possibilities?

For the Love of Health.

Inclusion & Diversity

At ChristianaCare, we’re committed to treating everyone with dignity and respect. We believe in a safe, inclusive work environment that fosters collaboration between caregivers from all walks of life. We know that each unique viewpoint is vital in delivering high-quality, safe patient care to everyone who walks through our doors. Our policies, benefits, hiring practices, employee resource groups, and corporate citizenship demonstrate our commitment to inclusion and diversity throughout our system.

Why do we embrace inclusion and diversity? For the Love of Health.

Our Values

We serve together in Love and Excellence. Our unique values, Love and Excellence are bold and powerful, and they are the reason why working for ChristianaCare is special. The behaviors associated with our values guide how caregivers interact with everyone they work with and make for an exceptional work experience. We believe that when you lead with Love, Excellence is inevitable.


ChristianaCare’s comprehensive total rewards package is one of the most competitive in the region. We are proud to offer excellent benefits that reflect the organization’s commitment to being exceptional today and even better tomorrow.

At ChristianaCare, we provide access to high-quality and affordable benefits designed to meet our caregivers where they are. You can tailor your benefits to meet your needs now and adjust them as your priorities change.

Take advantage of ChristianaCare’s wide-ranging benefit offerings from supporting optimal health through medical, prescription, dental and vision coverage to valuable wellness and work/life programs, which include paid parental leave, coverage for infertility and assisted reproductive technologies, an employer-funded short-term disability program, and more.

Delaware Photo
Our Region

A Great Place To Live

Our region offers a diversity of cultures, lifestyles, sports and entertainment events, housing options and educational opportunities. Located between Philadelphia and Washington, D.C., our locations provide easy access to two international airports, employment opportunities in a tri-state area, and proximity to some of the nation's top universities and colleges, as well as beaches in MD, DE and NJ!

Why Delaware? Why Maryland?

We Serve Together

For the Love of Health

Apply Now