Manager Coding and Compliance, Avenue North- Hybrid

Job Requisition #: JR70739

End Date: 6/28/2024

Location: Wilmington, Delaware

Position Type: Management/Executive

Shift: Day Shift, No Rotation

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ChristianaCare, the largest healthcare system in Delaware is searching for a dynamic Manager of Coding Compliance for our Medical Group Physician Optimization team. This highly experienced Manager will report to the Director of Coding and Compliance and work to develop a team of coders to support their service line. This will be a great opportunity to support the ChristianaCare Medical Group and build a team from the ground up.

Delivering health, not just health care is our promise to our community. Be a part of an organization that makes a difference and impacts the lives of each other and the communities we serve through our commitment of being excellent today and even better tomorrow.

Work Schedule

  • Monday - Friday: This is a hybrid role which requires being on-site at least once or twice a week.

  • No weekends/holidays

  • Opportunities for work-life balance!

Benefits and Incentives

  • Full Medical, Dental, Vision, Life Insurance, etc.

  • Two retirement planning offerings, including 403(b) with company contributions.

  • Opportunity for great work-life balance.

  • Generous paid time off with annual roll-over and opportunities to cash out.

  • 12 week paid parental leave.

  • Tuition assistance

  • Incredible Work/Life benefits including annual membership to, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets, insurance and much more!

***Remote Work Opportunities:  Whether a position can be supported for remote work will be assessed based on whether ChristianaCare is able to meet the business requirements of the proposed remote location.*** 

Key Responsibilities

  • Manages billing compliance education and auditing activities, providing guidance and training as needed to the Service Line providers and staff ensuring all coding/billing follow rules, regulations, and standards both on State and/or Federal levels. Individually and in group settings.

  • Manage staff, providing guidance, motivation, and training to improve departmental productivity.

  • Determine work priorities, provides direct supervision, giving clear and concise directives to maintain efficient coding operations.

  • Provide education to new providers as part of onboarding and new provider follow-up audits.

  • Develop clinical documentation content that is specialty specific, using clinical scenarios and examples.

  • Establishes and maintains resource and coding reference materials and systems to aid the coding of diagnoses and procedures (ICD-10/ CPT, HCC, HPCS).

  • Reviews and analyze data to optimize billing and coding opportunities.

  • Remains current on all CMS and regulatory changes, updates, coding, and documentation requirements.

  • Works with the Director to develop, implement, and maintain policies and procedures for coding operations for The Medical Group.

  • Works with the Director to provide reports and recommendations to the Vice President of Finance regarding provider performance metrics.

  • Evaluates departmental coders on a regular basis to maintain coding accuracy rates.

  • Performs related duties as required.

Position Qualifications

  • High School diploma or equivalent required.

  • At least 5 years of professional fee coding experience required.

  • 3+ years of management experience preferred.

  • College Degree preferred.

Special Requirements

  • Certified Professional Coder (CPC) completed through American Academy of Professional Coder preferred.

  • Certified Professional Medical Auditor (CPMA) completed through American Academy of Professional Coders preferred.

Why ChristianaCare

ChristianaCare is rated by Forbes as the 2nd best health system for diversity and inclusion, and the 29th best health system to work for in the United States, and by IDG Computerworld as one of the nation's Best Places to Work in IT. ChristianaCare is rated by Healthgrades as one of America's 50 Best Hospitals and continually ranked among the nation's best by U.S. News & World Report, Newsweek and other national quality ratings.



EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

Why do WE offer careers full of possibilities?

For the Love of Health.

Inclusion & Diversity

At ChristianaCare, we’re committed to treating everyone with dignity and respect. We believe in a safe, inclusive work environment that fosters collaboration between caregivers from all walks of life. We know that each unique viewpoint is vital in delivering high-quality, safe patient care to everyone who walks through our doors. Our policies, benefits, hiring practices, employee resource groups, and corporate citizenship demonstrate our commitment to inclusion and diversity throughout our system.

Why do we embrace inclusion and diversity? For the Love of Health.

Our Values

We serve together in Love and Excellence. Our unique values, Love and Excellence are bold and powerful, and they are the reason why working for ChristianaCare is special. The behaviors associated with our values guide how caregivers interact with everyone they work with and make for an exceptional work experience. We believe that when you lead with Love, Excellence is inevitable.


ChristianaCare’s comprehensive total rewards package is one of the most competitive in the region. We are proud to offer excellent benefits that reflect the organization’s commitment to being exceptional today and even better tomorrow.

At ChristianaCare, we provide access to high-quality and affordable benefits designed to meet our caregivers where they are. You can tailor your benefits to meet your needs now and adjust them as your priorities change.

Take advantage of ChristianaCare’s wide-ranging benefit offerings from supporting optimal health through medical, prescription, dental and vision coverage to valuable wellness and work/life programs, which include paid parental leave, coverage for infertility and assisted reproductive technologies, an employer-funded short-term disability program, and more.

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Our Region

A Great Place To Live

Our region offers a diversity of cultures, lifestyles, sports and entertainment events, housing options and educational opportunities. Located between Philadelphia and Washington, D.C., our locations provide easy access to two international airports, employment opportunities in a tri-state area, and proximity to some of the nation's top universities and colleges, as well as beaches in MD, DE and NJ!

Why Delaware? Why Maryland?

We Serve Together

For the Love of Health

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