Manager Practice Operations - Hockessin Primary Care

Job Requisition #: JR55516

End Date: 6/18/2021

Location: Hockessin, Delaware

Position Type: Professional

Shift: Day Shift, No Rotation

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Christiana Care is looking for a Practice Manager to lead our Hockessin Primary Care Practice!

ChristianaCare is a nonprofit health system with a mission of service. We believe that the key to providing truly excellent health care is to partner with our patients and their families, building a system of care that is effective, affordable and valuable to everyone who is touched by it.

We're looking for a Practice Manager to lead our Primary Care practice located in Hockessin, right off Route 41. This practice provides Primary Care to all ages, through team based care model and consists of 4 physicians; 3 APCs; 3 RNs, 1 LPN and 10 MA and OAs.

The Manager of Practice Operations is responsible for workflow, performance, and the overall management and operations of the Primary Care practice which includes maintaining finance and office productivity, meeting quality measures and patient/staff satisfaction and performance goals.  The Manager works closely with the Director of Operations and clinical lead regarding financial/budget reporting, workflow processes and standardization, performance improvement and creating a collaborative work environment.  

All support staff report to Practice Manager with clinical oversight and support from the Primary Care Nurse Manager.


  • Competitive pay and generous paid time off.

  • Robust benefit package including full medical, dental and vision

  • 403(b) with a company match

  • 12 weeks Parental leave policy

If you're passionate about serving our patients with Love and Excellence, and have interest in working in a fast-paced practice, we would like for you to consider applying for this position!

The successful candidate will have responsibility for:

  • Management and operation of practice.

  • Partnership with Clinical Leaders regarding strategic planning, program and business development, continuous quality improvement and financial/budget reporting.

  • Collaboration with colleagues to ensure maximum benefit from office workflow efficiency and standardization across the Medical Group.

Education and experience requirements:

  • High School diploma required. Bachelor's degree preferred.

  • Three years of experience working in a medical practice required.

  • Minimum of 1 year supervisory experience required

Why do WE offer careers full of possibilities?

For the Love of Health.

Inclusion & Diversity

At ChristianaCare, we’re committed to treating everyone with dignity and respect. We believe in a safe, inclusive work environment that fosters collaboration between caregivers from all walks of life. We know that each unique viewpoint is vital in delivering high-quality, safe patient care to everyone who walks through our doors. Our policies, benefits, hiring practices, employee resource groups, and corporate citizenship demonstrate our commitment to inclusion and diversity throughout our system.

Why do we embrace inclusion and diversity? For the Love of Health.

Our Values

We serve together in Love and Excellence. Our unique values, Love and Excellence are bold and powerful, and they are the reason why working for ChristianaCare is special. The behaviors associated with our values guide how caregivers interact with everyone they work with and make for an exceptional work experience. We believe that when you lead with Love, Excellence is inevitable.


ChristianaCare’s comprehensive total rewards package is one of the most competitive in the region. We are proud to offer excellent benefits that reflect the organization’s commitment to being exceptional today and even better tomorrow.

At ChristianaCare, we provide access to high-quality and affordable benefits designed to meet our caregivers where they are. You can tailor your benefits to meet your needs now and adjust them as your priorities change.

Take advantage of ChristianaCare’s wide-ranging benefit offerings from supporting optimal health through medical, prescription, dental and vision coverage to valuable wellness and work/life programs, which include paid parental leave, coverage for infertility and assisted reproductive technologies, an employer-funded short-term disability program, and more.

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A Great Place To Live

Our region offers a diversity of cultures, lifestyles, sports and entertainment events, housing options and educational opportunities. Located on the I-95 corridor between Philadelphia and Washington, D.C., our location provides easy access to two international airports, employment opportunities in a tri-state area, and proximity to some of the nation's top universities and colleges, as well as beaches in MD, DE and NJ!

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We Serve Together

For the Love of Health

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