Manager Provider Rewards

Job Requisition #: JR55991

End Date: 6/30/2021

Location: New Castle, Delaware

Position Type: Professional

Shift: Day Shift, No Rotation

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Designs and implements physician and advance practice clinicians compensation programs including complex incentive plans. Proactively monitors the healthcare industry to aid in aligning provider compensation and benefits to the ever-changing healthcare environment.  Serves as a resource to leadership in reviewing all aspects of provider compensation throughout the organization. Serves as a subject matter expert regarding provider compensation and benefit matters.


  • Serves as a consultant/subject matter expert to the clinical enterprise on compensation and ensures that decisions are in alignment with the organization's total rewards philosophy and business strategy.

  • Develop, implement, and evaluate provider compensation strategies and models that align with financial and organizational objectives including provider productivity and performance.

  • Conducts job evaluations; analyze job responsibilities, activities, duties, requirements, and organizational structure and recommend internal job placement in the appropriate level, title and FLSA classification.

  • Assists in the development and assessment of non-clinical work, conducting cost analysis, and routine reporting.

  • Participates in developing incentive plans, project requirements, implementation of new programs along with appropriate communication plan strategy.

  • Conducting research to understand industry and organization-specific issues, including financial information, compensation and rewards and corporate performance.  Identifies opportunities to mature models to motivate individuals to accelerate change and achieve superior performance.

  • Conducting market pricing, assisting in peer group selection, survey analyses, interpreting salary data, financial modeling and special research projects.

  • Develops a comprehensive understanding of Medical Group and clinical enterprise issues and priorities; effectively analyzes and diagnoses problems; provides clear advice and recommendations to assist leadership in making sound business decisions.  Advises and influences the organization on compensation and benefits strategy and programs.

  • Leads the design and implementation of new compensation programs and incentives plans. Coordinates projects and initiatives including creation of project plan, development of communication materials, testing of configuration and/or data, training, etc.

  • Evaluates existing positions and newly created positions to determine placement in the appropriate salary grade based on competitive market data and organizational structure; conducts exemption testing for compliance with the Fair Labor Standards Act (FLSA).

  • Serves as a key vendor liaison regarding data analysis, interfaces, error report review and communication relating to benefit offerings.

  • Assess all benefit changes impact to clinicians making recommendations as appropriate.

  • Performs various administration activities such as execution of general base pay adjustments, developing reports and assists managers in developing and writing job descriptions.

  • Performs assigned work safely, adhering to established departmental safety rules and practices.  Reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors.

  • Performs other related duties as requested.


  • Bachelor's degree in a business-related field, ideally in finance, economics, statistics, mathematics, accounting, or health care administration; Master's degree preferred.

  • Five years of advanced professional experience in compensation and benefit administration with an emphasis on incentive design, benefits consulting, and program administration.

  • Three to five years of related analytical experience required, involving data analysis, financial modeling, and presentation design.

  • Certified Compensation or Benefits Professional designation is preferred.


  • Strong analytical, written and verbal communication skills

  • Project management and problem-solving skills.

  • Solid technical knowledge and experience working with Excel, Word and PowerPoint. Basic programming experience is a plus.

  • Strong critical thinking skills and the ability to:

    • Determine appropriate data analytic approaches and tools based on project tasks and client requirements.

    • Analyze, organize and interpret data using a logical and systematic process.

    • Remove irrelevant data when conducting analytical work and developing creative solutions.

    • Visualize and articulate complex problems and concepts.

    • Recognize patterns in complex sets of data and recommend practical models.

  • Demonstrated knowledge of compensation and benefit theory and concepts including design, development and administration of compensation including job evaluation, salary surveys, defined benefit and compensation plans and Federal, State and local laws and regulations regarding compensation.

  • Understanding of Federal Regulations (Stark, Anti-Kickback, IRS) and fair market value

  • Consulting skills

  • Business acumen - must understand how health care organizations or businesses work - how organizations develop strategy, utilize technology, serve customers/patients, succeed against competitors and generate revenue and earnings.

  • Knowledge of human resources principles and techniques.

  • Ability to analyze and evaluate job description information and appropriately classify positions.

  • Ability to analyze survey data and make appropriate recommendations.

  • Ability to work with individuals as well as have a commitment to organizational goals.

  • Ability to cope with conflicting points of view.

  • Ability to maintain confidential information and materials.

  • Ability to exercise judgement, tact, and diplomacy.

Why do WE offer careers full of possibilities?

For the Love of Health.

Inclusion & Diversity

At ChristianaCare, we’re committed to treating everyone with dignity and respect. We believe in a safe, inclusive work environment that fosters collaboration between caregivers from all walks of life. We know that each unique viewpoint is vital in delivering high-quality, safe patient care to everyone who walks through our doors. Our policies, benefits, hiring practices, employee resource groups, and corporate citizenship demonstrate our commitment to inclusion and diversity throughout our system.

Why do we embrace inclusion and diversity? For the Love of Health.

Our Values

We serve together in Love and Excellence. Our unique values, Love and Excellence are bold and powerful, and they are the reason why working for ChristianaCare is special. The behaviors associated with our values guide how caregivers interact with everyone they work with and make for an exceptional work experience. We believe that when you lead with Love, Excellence is inevitable.


ChristianaCare’s comprehensive total rewards package is one of the most competitive in the region. We are proud to offer excellent benefits that reflect the organization’s commitment to being exceptional today and even better tomorrow.

At ChristianaCare, we provide access to high-quality and affordable benefits designed to meet our caregivers where they are. You can tailor your benefits to meet your needs now and adjust them as your priorities change.

Take advantage of ChristianaCare’s wide-ranging benefit offerings from supporting optimal health through medical, prescription, dental and vision coverage to valuable wellness and work/life programs, which include paid parental leave, coverage for infertility and assisted reproductive technologies, an employer-funded short-term disability program, and more.

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A Great Place To Live

Our region offers a diversity of cultures, lifestyles, sports and entertainment events, housing options and educational opportunities. Located on the I-95 corridor between Philadelphia and Washington, D.C., our location provides easy access to two international airports, employment opportunities in a tri-state area, and proximity to some of the nation's top universities and colleges, as well as beaches in MD, DE and NJ!

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We Serve Together

For the Love of Health

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