End Date: 8/14/2021
Location: Elkton, Maryland
Position Type: Technician (Clinical)
Shift: Day Shift, No Rotation
This position is responsible for assisting Physicians and Advance Practice Providers in the examination and treatment of patients. To deliver quality patient care and to perform other clinical and clerical duties within the practice.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Room's patients to include taking and recording patient vitals.
Performs point of care testing, injections, medication reconciliation and administration and EKGs as per practice needs.
Assist clinician with examinations/procedures
Prepares exam/treatment rooms with necessary supplies and equipment
Completes necessary patient-specific paperwork as per practice needs
Ensures EMR is up-to-date with all pertinent test results in preparation for next visit
Handles patient call backs relaying information per the direction of provider
Handles prior authorizations, referrals, and medical refills based on practice needs
Schedules tests, procedures and surgeries as per practice needs.
Performs quality control on all POCT (point of care testing) equipment and procedures.
Provides documentation assistance for providers during examinations and procedures
Perform clerical duties as assigned by supervisor
Performs other related duties as required
Performs assigned work safely, adhering to established departmental safety rules and practices; reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors.
SCOPE, PURPOSE, AND FREQUENCY OF CONTACTS:
Daily contact with patients, physicians, and other members of the medical and front office staff, and importantly with other medical assistants/office assistants/staff, outside medical offices, diagnostic centers, and other companies/organizations based on the needs of the patients.
DIRECTION/SUPERVISION OF OTHERS:
- Nurse Navigators in Cancer Center, Inpatient, and Community-based Supportive and Palliative Care Team as assigned.
- Program Coordinator
Supportive and Palliative Care Program Director
EDUCATION AND EXPERIENCE REQUIREMENTS:
High School Graduate or Equivalent
A graduate of a recognized Medical Office Assistant Program or
Hold current Medical Assistant Certification by a national organization accredited by the National Commission for Certifying Agencies (NCCA) or the American National Standards Institute (ANSI)
2 years' experience as a Medical Assistant, is preferred; minimum of 1 year experience required.
KNOWLEDGE, SKILL, AND ABILITY REQUIREMENTS:
Knowledge to take and record vital signs
Knowledge of medical terminology
Knowledge of managed care insurance
Knowledge of current ICD and CPT coding requirements
Knowledge of referral process
Ability to access and conduct medications background checks
Ability to organize and complete various tasks simultaneously
Ability to apply good oral and written communication skills
Knowledge of computer software- including Word, Excel, Centricity, Sorian, Powerchart
Familiarity with Cerner Ambulatory a plus!
Knowledge of physician office systems and practices
Ability to work with complex patient population
Ability to work with Multidisciplinary Team
Medical Assistant certification by a national organization accredited by the National Commission for Certifying Agencies (NCCA)
Standing, walking, bending, reaching, and lifting
Pleasant office environment
Working with patients and families at all stages of chronic disease and disability
Exposure to medication and hazardous waste
“Both as a patient and a caregiver, I have witnessed our core values of love and excellence firsthand.”
“I am so proud to be a part of ChristianaCare due to its emphasis on our core values of Love and Excellence.”
Director, Employee Health
“What started out as a temporary assignment has taken me on a career journey as a Medical Assistant to my current role as a Social Worker.”
“During our COVID-19 response I witnessed each of us coming together, not only as individual teams, but as an organization.”
Administrative Services Coordinator
“For me, ChristianaCare is a place of personal growth.”
Conference Support AV/IT Analyst
“I have been with ChristianaCare for 9 years. Through these 9 years, I have really been able to grow my career and apply my talents within the company.”
Manager, Practice Operations
“ChristianaCare is deeply committed to professional development. As we seek new knowledge and continuously improve through feedback, we support our case managers through the achievement of professional certification in case management.”
Vice President, CareVio
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Why do WE offer careers full of possibilities?
At ChristianaCare, we’re committed to treating everyone with dignity and respect. We believe in a safe, inclusive work environment that fosters collaboration between caregivers from all walks of life. We know that each unique viewpoint is vital in delivering high-quality, safe patient care to everyone who walks through our doors. Our policies, benefits, hiring practices, employee resource groups, and corporate citizenship demonstrate our commitment to inclusion and diversity throughout our system.
Why do we embrace inclusion and diversity? For the Love of Health.
We serve together in Love and Excellence. Our unique values, Love and Excellence are bold and powerful, and they are the reason why working for ChristianaCare is special. The behaviors associated with our values guide how caregivers interact with everyone they work with and make for an exceptional work experience. We believe that when you lead with Love, Excellence is inevitable.
ChristianaCare’s comprehensive total rewards package is one of the most competitive in the region. We are proud to offer excellent benefits that reflect the organization’s commitment to being exceptional today and even better tomorrow.
At ChristianaCare, we provide access to high-quality and affordable benefits designed to meet our caregivers where they are. You can tailor your benefits to meet your needs now and adjust them as your priorities change.
Take advantage of ChristianaCare’s wide-ranging benefit offerings from supporting optimal health through medical, prescription, dental and vision coverage to valuable wellness and work/life programs, which include paid parental leave, coverage for infertility and assisted reproductive technologies, an employer-funded short-term disability program, and more.
Our region offers a diversity of cultures, lifestyles, sports and entertainment events, housing options and educational opportunities. Located on the I-95 corridor between Philadelphia and Washington, D.C., our location provides easy access to two international airports, employment opportunities in a tri-state area, and proximity to some of the nation's top universities and colleges, as well as beaches in MD, DE and NJ!Learn More