Medical Assistant - Palliative Care

Job Requisition #: JR57648

End Date: 8/14/2021

Location: Elkton, Maryland

Position Type: Technician (Clinical)

Shift: Day Shift, No Rotation

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This position is responsible for assisting Physicians and Advance Practice Providers in the examination and treatment of patients. To deliver quality patient care and to perform other clinical and clerical duties within the practice.


Room's patients to include taking and recording patient vitals.

Performs point of care testing, injections, medication reconciliation and administration and EKGs as per practice needs.

Assist clinician with examinations/procedures

Prepares exam/treatment rooms with necessary supplies and equipment

Completes necessary patient-specific paperwork as per practice needs

Ensures EMR is up-to-date with all pertinent test results in preparation for next visit

Handles patient call backs relaying information per the direction of provider

Handles prior authorizations, referrals, and medical refills based on practice needs

Schedules tests, procedures and surgeries as per practice needs.

Performs quality control on all POCT (point of care testing) equipment and procedures.

Provides documentation assistance for providers during examinations and procedures

Perform clerical duties as assigned by supervisor

Performs other related duties as required

Performs assigned work safely, adhering to established departmental safety rules and practices; reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors.


Daily contact with patients, physicians, and other members of the medical and front office staff, and importantly with other medical assistants/office assistants/staff, outside medical offices, diagnostic centers, and other companies/organizations based on the needs of the patients.




- Nurse Navigators in Cancer Center, Inpatient, and Community-based Supportive and Palliative Care Team as assigned.

- Program Coordinator


Supportive and Palliative Care Program Director


High School Graduate or Equivalent

A graduate of a recognized Medical Office Assistant Program or

Hold current Medical Assistant Certification by a national organization accredited by the National Commission for Certifying Agencies (NCCA) or the American National Standards Institute (ANSI)

2 years' experience as a Medical Assistant, is preferred; minimum of 1 year experience required.


Knowledge to take and record vital signs

Knowledge of medical terminology

Knowledge of managed care insurance

Knowledge of current ICD and CPT coding requirements

Knowledge of referral process

Ability to access and conduct medications background checks

Ability to organize and complete various tasks simultaneously

Ability to apply good oral and written communication skills

Knowledge of computer software- including Word, Excel, Centricity, Sorian, Powerchart

Familiarity with Cerner Ambulatory a plus!

Knowledge of physician office systems and practices

Ability to work with complex patient population

Ability to work with Multidisciplinary Team


Medical Assistant certification by a national organization accredited by the National Commission for Certifying Agencies (NCCA)


Standing, walking, bending, reaching, and lifting


Pleasant office environment

Working with patients and families at all stages of chronic disease and disability

Exposure to medication and hazardous waste

Why do WE offer careers full of possibilities?

For the Love of Health.

Inclusion & Diversity

At ChristianaCare, we’re committed to treating everyone with dignity and respect. We believe in a safe, inclusive work environment that fosters collaboration between caregivers from all walks of life. We know that each unique viewpoint is vital in delivering high-quality, safe patient care to everyone who walks through our doors. Our policies, benefits, hiring practices, employee resource groups, and corporate citizenship demonstrate our commitment to inclusion and diversity throughout our system.

Why do we embrace inclusion and diversity? For the Love of Health.

Our Values

We serve together in Love and Excellence. Our unique values, Love and Excellence are bold and powerful, and they are the reason why working for ChristianaCare is special. The behaviors associated with our values guide how caregivers interact with everyone they work with and make for an exceptional work experience. We believe that when you lead with Love, Excellence is inevitable.


ChristianaCare’s comprehensive total rewards package is one of the most competitive in the region. We are proud to offer excellent benefits that reflect the organization’s commitment to being exceptional today and even better tomorrow.

At ChristianaCare, we provide access to high-quality and affordable benefits designed to meet our caregivers where they are. You can tailor your benefits to meet your needs now and adjust them as your priorities change.

Take advantage of ChristianaCare’s wide-ranging benefit offerings from supporting optimal health through medical, prescription, dental and vision coverage to valuable wellness and work/life programs, which include paid parental leave, coverage for infertility and assisted reproductive technologies, an employer-funded short-term disability program, and more.

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A Great Place To Live

Our region offers a diversity of cultures, lifestyles, sports and entertainment events, housing options and educational opportunities. Located on the I-95 corridor between Philadelphia and Washington, D.C., our location provides easy access to two international airports, employment opportunities in a tri-state area, and proximity to some of the nation's top universities and colleges, as well as beaches in MD, DE and NJ!

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We Serve Together

For the Love of Health

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