Medical Assistant, Outpatient, The Hope Center

Job Requisition #: JR66306

End Date: 6/30/2023

Location: Wilmington, Delaware

Position Type: Technician (Clinical)

Shift: Day Shift, No Rotation

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ChristianaCare's Center for Hope and Healing is actively seeking a Full-Time Medical Assistant to provide support at the Hope Center in New Castle, DE.

How YOU make an Impact

This position is responsible for assisting physicians in the examination and treatment of patients with virtual and on-site appointments. To deliver quality patient care and to perform other clinical and clerical duties within the practice.

Work Schedule

Monday - Friday, 8am - 5pm, no weekends.

What We Offer

  • Generous PTO Package

  • Employee Wellness Programs

  • Comprehensive benefits package, including the opportunity for Public Service Loan Forgiveness (PSLF)

  • 403b Retirement Package

  • Paid Parental Leave and a lot more...

Principal Duties and Responsibilities:

  • Rooms patients for on-site visits and prepares patients for virtual visits to include taking and recording patient vitals.

  • Performs point of care testing, injections, medication administration and EKGs as per practice needs.

  • Assist clinician with examinations/procedures.

  • Prepares exam/treatment rooms with necessary supplies and equipment.

  • Completes necessary patient-specific paperwork as per practice needs.

  • Ensures EMR is up to date with all pertinent test results in preparation for next visit.

  • Handles patient call backs relaying information per the direction of provider.

  • As per state guidelines, performs sterilization of medical equipment per practice needs.

  • Handles prior authorizations, referrals, and medical refills based on practice needs.

  • Schedules tests, procedures, and surgeries as per practice needs.

  • Performs other related duties as required.


  • High School Graduate or Equivalent

  • A graduate of a recognized Medical Office Assistant Program or

  • Hold current Medical Assistant Certification by a national organization accredited by the National Commission for Certifying Agencies (NCCA) or the American National Standards Institute (ANSI)

  • 2 years' experience as a Medical Assistant, is preferred.

Feel free to apply and come join us at ChristianaCare!

All applicants should attach an updated copy of their resume upon application.


EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.

Why do WE offer careers full of possibilities?

For the Love of Health.

Inclusion & Diversity

At ChristianaCare, we’re committed to treating everyone with dignity and respect. We believe in a safe, inclusive work environment that fosters collaboration between caregivers from all walks of life. We know that each unique viewpoint is vital in delivering high-quality, safe patient care to everyone who walks through our doors. Our policies, benefits, hiring practices, employee resource groups, and corporate citizenship demonstrate our commitment to inclusion and diversity throughout our system.

Why do we embrace inclusion and diversity? For the Love of Health.

Our Values

We serve together in Love and Excellence. Our unique values, Love and Excellence are bold and powerful, and they are the reason why working for ChristianaCare is special. The behaviors associated with our values guide how caregivers interact with everyone they work with and make for an exceptional work experience. We believe that when you lead with Love, Excellence is inevitable.


ChristianaCare’s comprehensive total rewards package is one of the most competitive in the region. We are proud to offer excellent benefits that reflect the organization’s commitment to being exceptional today and even better tomorrow.

At ChristianaCare, we provide access to high-quality and affordable benefits designed to meet our caregivers where they are. You can tailor your benefits to meet your needs now and adjust them as your priorities change.

Take advantage of ChristianaCare’s wide-ranging benefit offerings from supporting optimal health through medical, prescription, dental and vision coverage to valuable wellness and work/life programs, which include paid parental leave, coverage for infertility and assisted reproductive technologies, an employer-funded short-term disability program, and more.

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Our Region

A Great Place To Live

Our region offers a diversity of cultures, lifestyles, sports and entertainment events, housing options and educational opportunities. Located between Philadelphia and Washington, D.C., our locations provide easy access to two international airports, employment opportunities in a tri-state area, and proximity to some of the nation's top universities and colleges, as well as beaches in MD, DE and NJ!

Why Delaware? Why Maryland?

We Serve Together

For the Love of Health

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