Medical Education Program Coordinator

Job Requisition #: JR58736

End Date: 9/20/2021

Location: Newark, Delaware

Position Type: Clerical/Administrative/Billing

Shift: Day Shift, No Rotation

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ChristianaCare is searching for a Medical Educator Program Coordinator to coordinate the administrative management of a residency program(s) and provide varied administrative support to the Program Director, Associate and Assistant Program Directors, Program Manager, residents, teaching faculty members, and all rotators. A thorough understanding and compliance with all program requirements mandated by governing bodies including their policies and procedures is required. Governing bodies may include but are not limited to: Accreditation Council on Graduate Medical Education (ACGME), Commission on Dental Accreditation (CODA), the Clinical Competency Committee (CCC), and Program Board Certifications, and Christiana Care Health System GME Office.

When you become an employee at ChristianaCare, you are joining a healthcare organization that was named Forbes 5th Best Health System to Work for in the U.S. for 2021! Guided by excellence and love, our Caregivers enjoy many employee benefits such as

Principal duties and responsibilities:

Plan and manage the day-to-day activities of the residency program in conjunction with the program stakeholders, including rotation schedule development; resident educational seminar and conference organization, development and scheduling; VEST Center, anatomy lab sessions; resident evaluation processes; meeting organization, preparation, and scheduling to include CCC, PEC, and Teaching Faculty Meetings, and other activities and meetings as required.

Maintain Web-based accreditation surveys, compile and submit accurate reports to certifying bodies and other professional organizations, and prepare institutional forms and requests as required in a timely manner.

Manage, coordinate, and participate in accreditation site visits, including the preparation of self-study and site visit documentation.

In conjunction with program stakeholders, develop, create, distribute and track resident, faculty, and program evaluations and reports in a timely manner within New Innovations. This includes, but is not limited to: Semi-Annual and Exit Evaluations, Program Evaluations, Faculty Evaluations, and Rotation Evaluations.

Assist the Program Director and Manager in oversight of planning and implementation of faculty development activities and planning, developing and implementing residency improvement projects.

Implement and assist with resident and faculty reimbursements via Workday. Process purchase orders, check requests, and supply orders as required.


Coordinate resident recruitment processes. Creates, designs, and manages residency recruitment plan, timeline, and guidelines.

Assist residents with becoming acclimated to the educational setting, including all governing bodies and CCHS requirements along with their policies and procedures.

Collaborate with Academic Affairs in the preparation and implementation of new resident on-boarding and orientation.

Maintain accurate and complete confidential files and records of all residents in New Innovations and on the Educational Collaboration Site. Facilitate the monitoring of duty hours, completed evaluations, out-patient rotations logs, operative logs, curriculum sign-off, conference attendance, medical record requirements, and scholarly activities for accuracy, completion, and compliance.

Ensure all resident certification requirements are current.

Organize and proctor In-Training Examinations, if applicable.

Organize and coordinate all residency program social and special events including resident graduation and team building exercises. Work with Program Director and to develop resident coverage schedules for social and special events.


Develops processes to improve office efficiency by standardizing formats for routine correspondence and identifies areas for improved efficiency.

Works collaboratively with relevant parties to maintain a budget.

Identifies and implements processes to improve quality and customer service.

Exemplifies and represents hospital by being the liaison between the residency program and other programs.

Education and experience requirements:

  • Minimum of Associate's Degree in Office Administration/Secretarial Science/relevant degree, or minimum of three (3) years-experience; demonstrating knowledge and skills relevant to the position. Bachelor's degree preferred.
  • Experience working with residents or fellows preferred.
  • Familiarity with the organization and processes of medical and/or dental education, or the ability to learn.
  • At least three (3) years progressive administrative assistant experience or equivalent, demonstrating successful office management experience.

EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.

Why do WE offer careers full of possibilities?

For the Love of Health.

Inclusion & Diversity

At ChristianaCare, we’re committed to treating everyone with dignity and respect. We believe in a safe, inclusive work environment that fosters collaboration between caregivers from all walks of life. We know that each unique viewpoint is vital in delivering high-quality, safe patient care to everyone who walks through our doors. Our policies, benefits, hiring practices, employee resource groups, and corporate citizenship demonstrate our commitment to inclusion and diversity throughout our system.

Why do we embrace inclusion and diversity? For the Love of Health.

Our Values

We serve together in Love and Excellence. Our unique values, Love and Excellence are bold and powerful, and they are the reason why working for ChristianaCare is special. The behaviors associated with our values guide how caregivers interact with everyone they work with and make for an exceptional work experience. We believe that when you lead with Love, Excellence is inevitable.


ChristianaCare’s comprehensive total rewards package is one of the most competitive in the region. We are proud to offer excellent benefits that reflect the organization’s commitment to being exceptional today and even better tomorrow.

At ChristianaCare, we provide access to high-quality and affordable benefits designed to meet our caregivers where they are. You can tailor your benefits to meet your needs now and adjust them as your priorities change.

Take advantage of ChristianaCare’s wide-ranging benefit offerings from supporting optimal health through medical, prescription, dental and vision coverage to valuable wellness and work/life programs, which include paid parental leave, coverage for infertility and assisted reproductive technologies, an employer-funded short-term disability program, and more.

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Our region offers a diversity of cultures, lifestyles, sports and entertainment events, housing options and educational opportunities. Located between Philadelphia and Washington, D.C., our locations provide easy access to two international airports, employment opportunities in a tri-state area, and proximity to some of the nation's top universities and colleges, as well as beaches in MD, DE and NJ!

Why Delaware? Why Maryland?

We Serve Together

For the Love of Health

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