Medical Group Operations Officer

Job Requisition #: JR56736

End Date: 6/30/2022

Location: Newark, Delaware

Position Type: Management/Executive

Shift: Day Shift, No Rotation

Apply Now

ChristianaCare is seeking a transformational leader for the position of Medical Group Operations Officer to join The Medical Group of ChristianaCare's (MGCC) executive leadership team with operational oversight of 50+ specialty and primary care practices located in Delaware, Maryland, New Jersey, and Pennsylvania. This is an excellent career opportunity for a highly experienced healthcare operations leader who has successfully managed multiple medical practices for a minimum of ten years, including five years overseeing ambulatory practices. This executive reports to the President of the MGCC and will be based out of our corporate offices at Ave North in Wilmington, DE.    

Key Responsibilities:

  • Oversee practice operations across the MGCC; participate with other senior leaders in developing short and long-term goals and strategies as well as tactics to execute the strategies.
  • Provide leadership and guidance to achieve all strategic, operational, caregiver and financial performance results of MGCC, including new business development.
  • Collaborate with system practice acquisition processes to lead business planning and implementation strategies to expand the MGCC.
  • Collaborate with System Chief Operations Officer, hospital Operations Officers, and SVP Clinical Essential Services to ensure cohesion and alignment with hospital and system operations.
  • Partner with physician leaders to transform care delivery and implement policies, procedures, and practices to execute a population health strategy.
  • Lead, develop and engage the MGCC leadership team. Mentor leaders, develop and implement workforce succession plans and lead MGCC strategies related to caregiver recruitment, onboarding, training, and retention.
  • Guide the evaluation, selection, and integration of health care technology and information management systems that support Medical Group needs and the efficient utilization of resources.

Position Qualifications:

  • Master's degree required.
  • Minimum of ten years progressive healthcare leadership experience, 7 years managing people leaders required.
  • Five years ambulatory operations experience preferred.
  • Previous experience implementing value-based contracts and population health strategies preferred. 
  • Experience with practice integration, business plan development, strategy and marketing involving large group medical practice management and demonstrated change leadership success would be especially advantageous. 
  • Membership in the Medical Group Management Association and American College of Healthcare Executives is desirable. 

About ChristianaCare
Headquartered in Wilmington, Delaware, ChristianaCare is one of the country's most dynamic health care organizations, centered on improving health outcome, making high quality care more accessible and lowering health care costs. ChristianaCare includes an extensive network of outpatient services, home health care, urgent care centers , three hospitals (1,299 beds) , a free-standing emergency department, a Level I trauma center and a Level III neonatal intensive care unit, a comprehensive stroke center and regional centers of excellence in heart and vascular care, cancer care and women's health. We are continually ranked by U.S. News & World Report as a best Hospital. With the unique CareVio data-powered care coordination service and a focus on population health and value-based care, ChristianaCare is shaping the future of health care.

Living in the Delaware Valley Area
Due to its central location working for ChristianaCare offers opportunities to live in Delaware, Pennsylvania, Maryland, and New Jersey offering excellent private and public schools while still making for a reasonable commute. Connected by Amtrak and I95, this region is a hub for excellent restaurants, entertainment and sporting venues with easy drives or train rides to Philadelphia, New York City, Washington DC and the beautiful beach resorts of Delaware, Maryland, and New Jersey. If you love the outdoors, you'll find ample opportunities for water sports, hiking, biking, and running and within two hours, skiing, and winter sports in the beautiful Pocono Mountains.


EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.

Why do WE offer careers full of possibilities?

For the Love of Health.

Inclusion & Diversity

At ChristianaCare, we’re committed to treating everyone with dignity and respect. We believe in a safe, inclusive work environment that fosters collaboration between caregivers from all walks of life. We know that each unique viewpoint is vital in delivering high-quality, safe patient care to everyone who walks through our doors. Our policies, benefits, hiring practices, employee resource groups, and corporate citizenship demonstrate our commitment to inclusion and diversity throughout our system.

Why do we embrace inclusion and diversity? For the Love of Health.

Our Values

We serve together in Love and Excellence. Our unique values, Love and Excellence are bold and powerful, and they are the reason why working for ChristianaCare is special. The behaviors associated with our values guide how caregivers interact with everyone they work with and make for an exceptional work experience. We believe that when you lead with Love, Excellence is inevitable.


ChristianaCare’s comprehensive total rewards package is one of the most competitive in the region. We are proud to offer excellent benefits that reflect the organization’s commitment to being exceptional today and even better tomorrow.

At ChristianaCare, we provide access to high-quality and affordable benefits designed to meet our caregivers where they are. You can tailor your benefits to meet your needs now and adjust them as your priorities change.

Take advantage of ChristianaCare’s wide-ranging benefit offerings from supporting optimal health through medical, prescription, dental and vision coverage to valuable wellness and work/life programs, which include paid parental leave, coverage for infertility and assisted reproductive technologies, an employer-funded short-term disability program, and more.

Delaware Photo
Our Region

A Great Place To Live

Our region offers a diversity of cultures, lifestyles, sports and entertainment events, housing options and educational opportunities. Located between Philadelphia and Washington, D.C., our locations provide easy access to two international airports, employment opportunities in a tri-state area, and proximity to some of the nation's top universities and colleges, as well as beaches in MD, DE and NJ!

Why Delaware? Why Maryland?

We Serve Together

For the Love of Health

Apply Now