Payment Posting Rep

Job Requisition #: JR60130

End Date: 12/20/2021

Location: Elkton, Maryland

Position Type: Clerical/Administrative/Billing, Professional

Shift: Day Shift, No Rotation

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ChristianaCare, with Hospitals in Wilmington and Newark, DE, as well as Elkton, MD, is one of the largest health care providers in the Mid-Atlantic Region. Named one of “America's Best Hospitals” by U.S. News & World Report, we have an excess of 1,100 beds between our hospitals and are committed to providing the best patient care in the region. We are proud to that Christiana Hospital, Wilmington Hospital, our Ambulatory Services, and HomeHealth have all received ANCC Magnet Recognition®.

We are currently seeking a Payment Posting Representative responsible for payment postings & rejections into in an accurate and timely manner. Takes appropriate action to quickly research and resolve unposted payments.

Principal duties and responsibilities:

  • Post payments for commercial guarantors and other payers assigned
  • Post payer patient adjustments daily which are submitted by various PFS staff members through the transmittals process
  • Report within Cash department log, daily performance entries such as transfers, deposits, batch, time, etc.
  • Post remittances acquired from various web sites (eft web prints) to ensure complete and accurate daily postings to Bank deposits receipts
  • Post paper remittance - manually entered into Soarian
  • Post transfers and zero payments for insurance and patient guarantor accounts
  • Uses the Meditech, & Allscripts billing system for payment posting account notes, follow-up, updates and documentation
  • Post ERA Files for all payers except auto
  • Reviews payment vouchers to ensure proper reimbursement prior to posting and approach billing staff for clarification or concerns
  • Interacts directly with CCHS staff to resolve account discrepancies, postings, PLBS, credits
  • Responsible for all mailroom duties and tasks per established policy and procedures
  • Responsible for all mail correspondence and payment denials associated for both acute and professional billing or other revenue cycle
  • Batching of correspondences and payment denials for both acute and professional billing or other revenue cycle operations per established policy and procedures
  • Prepare and batch all payment denials by payer
  • Responsible for preparing and batching all correspondences by payer
  • Responsible for posting into Allscripts & Meditech(patient accounting system) all zero cash, Payment denials, or other denials such as medical necessity within 1 day of receipt
  • Review's payment vouchers corresponded and denials to ensure proper reimbursement

Education and experience requirements:

  • High school graduate or equivalent, associate degree or bachelors preferred
  • 3-5 years of experience in A/R processes, preferably within a hospital or physician office setting
  • Demonstrated strong verbal and written communication skills

Christianacare offers:

  • Collaborative and team focused environment
  • Management Incentive Plan (annual)
  • Full Medical, Dental, Vision, Life Insurance, etc.
  • 403(b)
  • Generous paid time off

EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.

Why do WE offer careers full of possibilities?

For the Love of Health.

Inclusion & Diversity

At ChristianaCare, we’re committed to treating everyone with dignity and respect. We believe in a safe, inclusive work environment that fosters collaboration between caregivers from all walks of life. We know that each unique viewpoint is vital in delivering high-quality, safe patient care to everyone who walks through our doors. Our policies, benefits, hiring practices, employee resource groups, and corporate citizenship demonstrate our commitment to inclusion and diversity throughout our system.

Why do we embrace inclusion and diversity? For the Love of Health.

Our Values

We serve together in Love and Excellence. Our unique values, Love and Excellence are bold and powerful, and they are the reason why working for ChristianaCare is special. The behaviors associated with our values guide how caregivers interact with everyone they work with and make for an exceptional work experience. We believe that when you lead with Love, Excellence is inevitable.


ChristianaCare’s comprehensive total rewards package is one of the most competitive in the region. We are proud to offer excellent benefits that reflect the organization’s commitment to being exceptional today and even better tomorrow.

At ChristianaCare, we provide access to high-quality and affordable benefits designed to meet our caregivers where they are. You can tailor your benefits to meet your needs now and adjust them as your priorities change.

Take advantage of ChristianaCare’s wide-ranging benefit offerings from supporting optimal health through medical, prescription, dental and vision coverage to valuable wellness and work/life programs, which include paid parental leave, coverage for infertility and assisted reproductive technologies, an employer-funded short-term disability program, and more.

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Our Region

A Great Place To Live

Our region offers a diversity of cultures, lifestyles, sports and entertainment events, housing options and educational opportunities. Located between Philadelphia and Washington, D.C., our locations provide easy access to two international airports, employment opportunities in a tri-state area, and proximity to some of the nation's top universities and colleges, as well as beaches in MD, DE and NJ!

Why Delaware? Why Maryland?

We Serve Together

For the Love of Health

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