Pharmacy Technician II / Computer Support Technician

Job Requisition #: JR69962

End Date: 12/31/2023

Location: Elkton, Maryland

Position Type: Pharmacy

Shift: Day Shift, Rotation Day/Evening

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Do you want to work at one of the top 100 hospitals in the nation?

ChristianaCare is currently recruiting for a Pharmacy Technician II / Computer Support Technician to join our team.

Life is full of choices, and ChristianaCare recognizes whom you work for is an important decision. Choose an organization that values pharmacy services and provides the opportunity to impact the health of our community adhering to our Core Values and Behaviors guided by Excellence and Love.

This position is full-time (40 hours weekly, 8-hour shifts) and works day/evening shifts.

As the Pharmacy Technician II/Computer support Technician, you will assist the pharmacy information team with maintenance of all computer and automated dispensing systems to include Omnicell, Swisslog, Pyxis and others. You will work with the computer information systems and Pharmacy Supply Chain teams to insure continuous system functionality.

Principal Duties and Responsibilities:

  • Synchronize ADT information between PharmNet and Omnicell/Pyxis/Swisslog. Perform new unit/room build and testing in Omnicell/ Pyxis to correspond with hospital changes.
  • Resolve billing discrepancies/errors daily; provide backup support for the completion of the non-formulary charges
  • Perform system maintenance and support for Omnicell/Pyxis cabinets and BD logistics Carousel, archiving quarterly, applying monthly Microsoft patches, tracking current hardware inventory for Omnicell/Pyxis and the Pharmogistics inventory management
  • Assist the IT department with trouble shooting Pharmacy department printer issues
  • Support data extracts from PharmNet and Omnicell/Pyxis, including requests regarding medication usage, location of inventory, monthly cost transfers and systems activity
  • Support Omnicell/Pyxis daily operations by serving as a resource for both pharmacy and nursing staff; responding to requests for assistance; trouble shooting daily operational problems as they arise
  • Orient and train new pharmacy staff on Omnicell/Pyxis functionality
  • Collect and document system problems identified by staff and refer to supervisor for direction and resolution
  • Coordinate ordering and delivery of new Omnicell/Pyxis equipment to include refrigerator locking devices (Flexlocks, etc). This includes the assembly of the new cabinets upon arrival and configuring the PCs for the CCHS network
  • Perform functional testing of all Omnicell/Pyxis upgrades in the test system prior to go-live. Note areas where the functionality doesn't match current operations so that new processes can be developed
  • Assist with the testing of changes to hospital applications that affect Pharmacy Services
  • Maintain the user security privileges in Omnicell/Pyxis to meet operational demands
  • Support the maintenance of the Pyxis formulary by adding new non-pharmacy items, updating NDC and alias information
  • Configure new Omnicell/Pyxis hardware including which drugs should be stocked, how the drawers should be arranged, setting up max and pars and assigning medications
  • Performs principal duties and responsibilities of a pharmacy technician I
  • Complete Interdepartmental Billing for the office practices and supports the purchasing functions when needed

Education and experience requirements:

  • High school diploma required
  • Previous hospital pharmacy experience required
  • Computer experience required
  • Experience with pharmacy automation systems preferred
  • Certification as a certified pharmacy technician (PTCB) required
  • Maryland certified pharmacy technician required (for MD positions only)
  • Basic typing skills required

ChristianaCare offers:

Incredible Work/Life benefits including medical/dental/ vision insurance coverage on your first day of employment, paid PTO, retirement plans, twelve weeks of paid parental leave, annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!

If you 're inspired to make a difference, we invite you to become a

ChristianaCare caregiver!

EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

Why do WE offer careers full of possibilities?

For the Love of Health.

Inclusion & Diversity

At ChristianaCare, we’re committed to treating everyone with dignity and respect. We believe in a safe, inclusive work environment that fosters collaboration between caregivers from all walks of life. We know that each unique viewpoint is vital in delivering high-quality, safe patient care to everyone who walks through our doors. Our policies, benefits, hiring practices, employee resource groups, and corporate citizenship demonstrate our commitment to inclusion and diversity throughout our system.

Why do we embrace inclusion and diversity? For the Love of Health.

Our Values

We serve together in Love and Excellence. Our unique values, Love and Excellence are bold and powerful, and they are the reason why working for ChristianaCare is special. The behaviors associated with our values guide how caregivers interact with everyone they work with and make for an exceptional work experience. We believe that when you lead with Love, Excellence is inevitable.

Benefits

ChristianaCare’s comprehensive total rewards package is one of the most competitive in the region. We are proud to offer excellent benefits that reflect the organization’s commitment to being exceptional today and even better tomorrow.

At ChristianaCare, we provide access to high-quality and affordable benefits designed to meet our caregivers where they are. You can tailor your benefits to meet your needs now and adjust them as your priorities change.

Take advantage of ChristianaCare’s wide-ranging benefit offerings from supporting optimal health through medical, prescription, dental and vision coverage to valuable wellness and work/life programs, which include paid parental leave, coverage for infertility and assisted reproductive technologies, an employer-funded short-term disability program, and more.

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Our Region

A Great Place To Live

Our region offers a diversity of cultures, lifestyles, sports and entertainment events, housing options and educational opportunities. Located between Philadelphia and Washington, D.C., our locations provide easy access to two international airports, employment opportunities in a tri-state area, and proximity to some of the nation's top universities and colleges, as well as beaches in MD, DE and NJ!

Why Delaware? Why Maryland?
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We Serve Together

For the Love of Health

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