Phlebotomy Specialist - Full time - Day shift - Christiana Hospital

Job Requisition #: JR58538

End Date: 9/27/2021

Location: Newark, Delaware

Position Type: Laboratory

Shift: Day Shift, No Rotation

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Christiana Care is recruiting for a Phlebotomy Specialist to work full time day shift.  This position is located at Christiana Hospital in Newark, Delaware. Hours are 7:30 a.m. to 4:00 p.m. Every third Saturday, 7:30 to noon, required.

Primary Function:

To interview, register and order laboratory tests along with processing patient specimens on outpatients at the Outreach Laboratory site.  To perform venipunctures, finger sticks, and/or heel sticks to obtain blood for testing.

Principal Duties and Responsibilities:

  • Performs successful venipuncture, micro-procedure and bleeding times using established procedures on adult and pediatric patients
  • Interviews and registers outpatients accurately in the HIS, recognizing the use of the alternate guarantor for geriatric patients, obtaining the correct insurance information and patient signature on any required forms by utilizing the Compliance Checker as appropriate
  • Follows established procedures for proper identification of patients, greeting all patients in a courteous manner introducing self and calling patient by name
  • Properly labels and processes patient specimens prior to arrival in clinical laboratory
  • Demonstrates skills and knowledge necessary to provide care appropriate to adult and geriatric patients, including the ability to obtain and interpret information to identify patient needs, and to provide the care needed
  • Interprets physician's oral and written test orders in an accurate manner
  • Follows-up with physician's office to clarify any confusion or question, including resolution of any medical necessity and/or diagnosis issues
  • Handles all telephone requests in a courteous manner, documenting the call
  • Selects correct encounter and orders laboratory tests accurately in the LIS
  • Works cooperatively with lead phlebotomy specialist and co-workers and maintains a good rapport with other departments
  • Performs successful heel sticks, using established procedures, on neonates and infants
  • Plates patient specimens for microbiology cultures
  • Transports patient specimens to clinical laboratory as necessary
  • Performs Point of Care Testing (POCT) on Glucose Tolerance Test (GTT) patients
  • Rotates working schedule as needed within CCHS as required
  • Maintains daily log sheets
  • Collects master white billing forms and delivers to Cashier
  • Maintains supplies and adequate inventory of medications
  • Reviews Safety manual and Infection Control manual annually.
  • Completes all mandatory in-service education
  • Attends departmental in-service meetings as required
  • Performs assigned work safely, adhering to established departmental safety rules and practices.  Reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors
  • Performs other related duties as assigned

Education and Experience Requirements:

  • High School Diploma or equivalent required
  • Successful completion of a Phlebotomy Training Program required; or at least one year of comparable phlebotomy experience
  • Experience required in the following: performing phlebotomy procedures including venipuncture, finger and heel stick
  • Experience with patient registration and test order entry
  • Experience and understanding of insurances
  • Ability to interpret provider's oral and written test orders
  • Knowledge of medical terminology
  • Skill in interpersonal relations; setting a patient at ease, interacting with children
  • Ability to exercise good judgment in coordinating phlebotomy collections in an efficient manner
  • BLS (CPR) Certification required; or must obtain within 60 days of hire

EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.

Why do WE offer careers full of possibilities?

For the Love of Health.

Inclusion & Diversity

At ChristianaCare, we’re committed to treating everyone with dignity and respect. We believe in a safe, inclusive work environment that fosters collaboration between caregivers from all walks of life. We know that each unique viewpoint is vital in delivering high-quality, safe patient care to everyone who walks through our doors. Our policies, benefits, hiring practices, employee resource groups, and corporate citizenship demonstrate our commitment to inclusion and diversity throughout our system.

Why do we embrace inclusion and diversity? For the Love of Health.

Our Values

We serve together in Love and Excellence. Our unique values, Love and Excellence are bold and powerful, and they are the reason why working for ChristianaCare is special. The behaviors associated with our values guide how caregivers interact with everyone they work with and make for an exceptional work experience. We believe that when you lead with Love, Excellence is inevitable.


ChristianaCare’s comprehensive total rewards package is one of the most competitive in the region. We are proud to offer excellent benefits that reflect the organization’s commitment to being exceptional today and even better tomorrow.

At ChristianaCare, we provide access to high-quality and affordable benefits designed to meet our caregivers where they are. You can tailor your benefits to meet your needs now and adjust them as your priorities change.

Take advantage of ChristianaCare’s wide-ranging benefit offerings from supporting optimal health through medical, prescription, dental and vision coverage to valuable wellness and work/life programs, which include paid parental leave, coverage for infertility and assisted reproductive technologies, an employer-funded short-term disability program, and more.

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Our region offers a diversity of cultures, lifestyles, sports and entertainment events, housing options and educational opportunities. Located between Philadelphia and Washington, D.C., our locations provide easy access to two international airports, employment opportunities in a tri-state area, and proximity to some of the nation's top universities and colleges, as well as beaches in MD, DE and NJ!

Why Delaware? Why Maryland?

We Serve Together

For the Love of Health

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