Phlebotomy Supervisor

Job Requisition #: JR60678

End Date: 6/1/2022

Location: Elkton, Maryland

Position Type: Laboratory

Shift: Day Shift, No Rotation

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As the Phlebotomy Supervisor, you will supervise and monitors inpatient and outpatient phlebotomy services and staff to ensure accurate and timely performance of phlebotomy procedures. 


Creates schedule for phlebotomists including daily work assignments to ensure quality services and established turnaround times.  Includes assigning priorities for all collection requests and ensuring collection pending reports are completed prior to the end of each shift

Performs timekeeping and payroll duties for phlebotomy. Investigates payroll errors and makes corrections as needed.

Prepares and engages in quarterly check ins and annual performance reviews with phlebotomy staff

Ensures timely follow-up on performance issues, assuring compliance with policies and procedures

Prepares and discusses coaching and disciplinary actions for phlebotomy staff

Ensures that adequate supplies are available to phlebotomy. Orders supplies and/or delegates inventory duties to staff members. 

Investigates and responds to event reports

Participates in the collection, interpretation, and monitoring of quality assurance data.

Identifies performance improvement opportunities and facilitates staff participation in collecting data/information.

Ensures that campus specific phlebotomy procedures are updated at least annually. 

Acts as a resource for phlebotomy questions for staff and other health care providers

Directs and follows all established LIS downtime procedures

Performs all duties of a Phlebotomy Technician and Specialist

Responds to all pages, answering pages promptly

Performs all duties of a Lab Office Clerk and Receiving Clerk

Works cooperatively with laboratory manager, peers and other hospital staff maintaining a good rapport with other departments

Supports continuing education opportunities for staff

Assists phlebotomy instructors, ensuring comprehensive training on personnel is complete


  • High school Diploma required
  • At least five years of hospital-based phlebotomy experience
  • Clerical experience, preferred
  • CPR certification required
  • Knowledge of phlebotomy procedures including proficiency at venipuncture, microprocedures, finger and heel stick, bleeding times and capillary blood gases
  • Knowledge of LIS blood collection, test ordering, result reporting, and downtime functions.
  • Knowledge of medical terminology
  • Knowledge of blood collection system and equipment
  • Knowledge of supervisory principles and techniques
  • Ability to coordinate and prioritize work

EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.

Why do WE offer careers full of possibilities?

For the Love of Health.

Inclusion & Diversity

At ChristianaCare, we’re committed to treating everyone with dignity and respect. We believe in a safe, inclusive work environment that fosters collaboration between caregivers from all walks of life. We know that each unique viewpoint is vital in delivering high-quality, safe patient care to everyone who walks through our doors. Our policies, benefits, hiring practices, employee resource groups, and corporate citizenship demonstrate our commitment to inclusion and diversity throughout our system.

Why do we embrace inclusion and diversity? For the Love of Health.

Our Values

We serve together in Love and Excellence. Our unique values, Love and Excellence are bold and powerful, and they are the reason why working for ChristianaCare is special. The behaviors associated with our values guide how caregivers interact with everyone they work with and make for an exceptional work experience. We believe that when you lead with Love, Excellence is inevitable.


ChristianaCare’s comprehensive total rewards package is one of the most competitive in the region. We are proud to offer excellent benefits that reflect the organization’s commitment to being exceptional today and even better tomorrow.

At ChristianaCare, we provide access to high-quality and affordable benefits designed to meet our caregivers where they are. You can tailor your benefits to meet your needs now and adjust them as your priorities change.

Take advantage of ChristianaCare’s wide-ranging benefit offerings from supporting optimal health through medical, prescription, dental and vision coverage to valuable wellness and work/life programs, which include paid parental leave, coverage for infertility and assisted reproductive technologies, an employer-funded short-term disability program, and more.

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Our region offers a diversity of cultures, lifestyles, sports and entertainment events, housing options and educational opportunities. Located between Philadelphia and Washington, D.C., our locations provide easy access to two international airports, employment opportunities in a tri-state area, and proximity to some of the nation's top universities and colleges, as well as beaches in MD, DE and NJ!

Why Delaware? Why Maryland?

We Serve Together

For the Love of Health

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