Practice Supervisor - Union Hospital

Job Requisition #: JR65939

End Date: 6/30/2023

Location: Elkton, Maryland

Position Type: Management/Executive, Professional

Shift: Day Shift, No Rotation

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Do you want to work at one of the Top 100 Hospitals in the nation? Come join us at ChristianaCare!

Our General Surgery, Urology and ENT practices. at Union Hospital, are actively seeking a Full-Time Practice Supervisor in Elkton, Maryland

How YOU make an Impact

The Practice Supervisor will assist the Practice Manager and Clinical Leader with primary responsibility for the daily operation of the office, ensuring adequate staffing, supplies, and patient flow resulting in excellence service to our patients.  To provide supervision of the non-exempt office staff.  The Supervisor works closely with and supports the practice clinicians in their ability to deliver quality care with efficiency.

What We Offer

  • Comprehensive Benefits Package

  • Generous PTO Package

  • Employee Wellness Programs

  • Student Loan Forgiveness

  • Paid Parental Leave

  • Work & Life Balance

  • 403b match and more...

Duties and Responsibilities:

  • Direct manage Site Supervisor(s)

  • Function as Site Supervisor in offices with no designated supervisor

  • Coordinate daily services and program delivery of the practice site location establishing protocols and standards for efficient and effective office operations

  • Lead and supervise daily functioning of practice location and staff, including staff performance to expectations and counseling as appropriate

  • Coordinate office staff schedule, tracking staff time and attendance

  • Ensure staff is providing immediate service recovery, intervening as necessary

  • In coordination with practice manager, create conditions to provide for staff engagement, including staff developmental goals and programs

  • Participates in staff recruitment, selection, and hiring processes, with lead responsibility for staff orientation

  • Provides staff with ongoing training and development as required

  • Supervise daily practice and individual clinician scheduling, billing, and productivity ensuring daily prior authorization and referral management

  • Provides guidance to staff regarding insurance requirements and changes

  • Lead expertise on office scheduling and billing (front and back office), providing front office functions as needed (coordinate patient flow, register/check-in patients, answer phones, work desktops, schedule appointments, collect fees, etc) while modeling service excellence.

Qualifications:

  • Certificate Program or Associates Degree required; Bachelor's Degree preferred

  • Minimum 5 years office practice experience required

  • Minimum of 2 years Supervisory or lead experience required

  • An equivalent combination of education and experience may be substituted

At ChristianaCare, we are guided by our values of Love and Excellence and are passionate about delivering health, not just health care.

Feel free to apply and come join us at ChristianaCare!

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EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.


UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.

Why do WE offer careers full of possibilities?

For the Love of Health.

Inclusion & Diversity

At ChristianaCare, we’re committed to treating everyone with dignity and respect. We believe in a safe, inclusive work environment that fosters collaboration between caregivers from all walks of life. We know that each unique viewpoint is vital in delivering high-quality, safe patient care to everyone who walks through our doors. Our policies, benefits, hiring practices, employee resource groups, and corporate citizenship demonstrate our commitment to inclusion and diversity throughout our system.

Why do we embrace inclusion and diversity? For the Love of Health.

Our Values

We serve together in Love and Excellence. Our unique values, Love and Excellence are bold and powerful, and they are the reason why working for ChristianaCare is special. The behaviors associated with our values guide how caregivers interact with everyone they work with and make for an exceptional work experience. We believe that when you lead with Love, Excellence is inevitable.

Benefits

ChristianaCare’s comprehensive total rewards package is one of the most competitive in the region. We are proud to offer excellent benefits that reflect the organization’s commitment to being exceptional today and even better tomorrow.

At ChristianaCare, we provide access to high-quality and affordable benefits designed to meet our caregivers where they are. You can tailor your benefits to meet your needs now and adjust them as your priorities change.

Take advantage of ChristianaCare’s wide-ranging benefit offerings from supporting optimal health through medical, prescription, dental and vision coverage to valuable wellness and work/life programs, which include paid parental leave, coverage for infertility and assisted reproductive technologies, an employer-funded short-term disability program, and more.

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Our Region

A Great Place To Live

Our region offers a diversity of cultures, lifestyles, sports and entertainment events, housing options and educational opportunities. Located between Philadelphia and Washington, D.C., our locations provide easy access to two international airports, employment opportunities in a tri-state area, and proximity to some of the nation's top universities and colleges, as well as beaches in MD, DE and NJ!

Why Delaware? Why Maryland?
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We Serve Together

For the Love of Health

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