Program Coordinator - Project Recovery (LCSW License Required)!!!

Job Requisition #: JR58385

End Date: 10/27/2021

Location: Wilmington, Delaware

Position Type: Case Management/Social Worker

Shift: Day Shift, No Rotation

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Project Recovery (PR) Program at ChristianaCare is looking for a Program Coordinator to join their team to assist PR Clinical Program Manager with both clinical and administrative responsibilities for all PR locations.  S/he will deliver direct services to individuals with substance use disorders or co-occurring conditions as needed.   


  • Provides thorough and appropriate clinical supervision to PR therapist providing direct care to our patients to include complete document review, co-sign documents as needed, provide assessment and feedback of therapist performance and develop and implement an individual staff development plan as needed.
  • Assist manager to ensure program is in compliance with state licensure board and other applicable standards of care.  Assist manager in developing and tracking any corrective action plans to address any deficiencies that may occur.
  • Monitors the program for compliance with utilization, billing and other contractual targets and ensures that these are met.
  • Oversees and tracks new patient paperwork to ensure all paperwork is obtained and scanned into patient electronic health record in a timely manner.
  • Assists with tracking expenses and revenue to ensure PR cost centers are within budget and inform PR Program Manager of any budget variances. 
  • Works directly with patient billing services to investigate and resolve patient billing issues.
  • Generates and/or monitors reports including utilization reports, soarian reports, patient reports, soarian reports, etc..
  • Monitors the program to ensure utilization, billing and other goals and benchmarks are met. Makes recommendations for improvements when goals/benchmarks are not being met.
  • Conducts gap analysis to identify unmet SUD needs in the community.  
  • Assist manager in responding to patient feedback/correspondence received via NCR, R2L, patient billing, etc.
  • Assist manager with updating policies and procedures and educating caregivers on policies. Notifies manager of any policy and procedure compliance concerns.
  • Tracks and maintains documentation for all grants and contracts.
  • Tracks and maintains documentation for all staff licensure.
  • Research, resolves, tracks and maintains documentation for all encounters without charges and unpaid charges.
  • Provides direct patient care as needed during staff vacancies, vacation, etc. Maintains current case load not to exceed 10
  • Conducts and attends regular staff meetings and treatment plan review meetings as needed.
  • Works in close collaboration with PR team members, SUD  Community Treatment Providers, , PR Medical Director and other internal and external organizations and personnel to ensure that the program meets its clinical and administrative objectives.


  • Master's degree in social work or counseling from an accredited college or university.
  • Two years of clinical/administrative experience in providing services to adults with substance use disorders.
  • A clinical license is required (LCSW)

EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.

Why do WE offer careers full of possibilities?

For the Love of Health.

Inclusion & Diversity

At ChristianaCare, we’re committed to treating everyone with dignity and respect. We believe in a safe, inclusive work environment that fosters collaboration between caregivers from all walks of life. We know that each unique viewpoint is vital in delivering high-quality, safe patient care to everyone who walks through our doors. Our policies, benefits, hiring practices, employee resource groups, and corporate citizenship demonstrate our commitment to inclusion and diversity throughout our system.

Why do we embrace inclusion and diversity? For the Love of Health.

Our Values

We serve together in Love and Excellence. Our unique values, Love and Excellence are bold and powerful, and they are the reason why working for ChristianaCare is special. The behaviors associated with our values guide how caregivers interact with everyone they work with and make for an exceptional work experience. We believe that when you lead with Love, Excellence is inevitable.


ChristianaCare’s comprehensive total rewards package is one of the most competitive in the region. We are proud to offer excellent benefits that reflect the organization’s commitment to being exceptional today and even better tomorrow.

At ChristianaCare, we provide access to high-quality and affordable benefits designed to meet our caregivers where they are. You can tailor your benefits to meet your needs now and adjust them as your priorities change.

Take advantage of ChristianaCare’s wide-ranging benefit offerings from supporting optimal health through medical, prescription, dental and vision coverage to valuable wellness and work/life programs, which include paid parental leave, coverage for infertility and assisted reproductive technologies, an employer-funded short-term disability program, and more.

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Our region offers a diversity of cultures, lifestyles, sports and entertainment events, housing options and educational opportunities. Located between Philadelphia and Washington, D.C., our locations provide easy access to two international airports, employment opportunities in a tri-state area, and proximity to some of the nation's top universities and colleges, as well as beaches in MD, DE and NJ!

Why Delaware? Why Maryland?

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For the Love of Health

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