Program Specialist- Wimington

Job Requisition #: JR63613

End Date: 9/30/2022

Location: Wilmington, Delaware

Position Type: Case Management/Social Worker

Shift: Day Shift, No Rotation

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Looking for a career where you will make an Impact?

ChristianaCare's Project Recovery-Substance Abuse Program is looking for a Full-Time Program Specialist to join our team.

Who We Are Looking For

We are looking for a Program Specialist to enhance and improve the quality of patient care at Christiana Care by providing assessment, referral, consultation, and educational services for individuals with substance use disorders.

What We Offer You

Comprehensive Benefits Package

Generous PTO

Paid Parental Leave

403b match and more...

Apply to this exciting opportunity to join our growing team!


  • Collaborates with psychiatrists, psychologists, physicians, therapists, community-based services and supportive personnel regarding treatment planning, referral and discharge planning to facilitate transition throughout the continuum of care and progress in treatment.

  • Assesses needs, supports, barriers, and available community resources to address problems related to social determinates of health.

  • Generates and maintains professional contacts with recovery-oriented treatment programs, support groups, medical services and community agencies in order to facilitate appropriate referrals.

  • Obtain releases of information, prepare documents, complete forms and send or receive confidential medical information required to facilitate referrals and coordination of care.

  • Participates in departmental meetings, multidisciplinary team meetings, and contributes to performance indicators for the program.

  • Provides coordination of care activities with patients, families, providers, payors and other involved parties.

  • Completes prior authorizations and utilization management for services.

  • Provides educational information to patients and family members including assistance with accessing technology that enhances participation in services.

  • Distributes naloxone kits and provides education on their use to patients and families. Maintain distribution records, as required.

  • Monitors Open Beds, program email, and internal messages, responding to requests for care coordination in a timely manner and completing appropriate documentation for all patient related contacts.

  • Schedule/reschedule appointments for providers, therapists and group therapy.

  • Performs assigned work safely, adhering to established departmental safety rules and practices; reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors.


Consistent daily contact with patients, families, medical and other professional staff from various Christiana Care departments and community agency representatives.


  • Bachelor's Degree in Social Work, Behavioral Sciences or related field.

  • At least two years' experience working with patients diagnosed with mental health and/or substance use disorders.

  • An equivalent combination of education and experience may be substituted.


Knowledge of Social Work, Crisis Intervention, and Human Behavior theories and practices.

Knowledge of Community Resources and processes for accessing services.

Ability to function as a member of a multidisciplinary team.

Ability to organize and prioritize work assignments.

Ability to maintain flexibility and professionalism while working with complex patients who may demonstrate physical or behavioral impairment.

Maintain timely and appropriate documentation.

About ChristianaCare

ChristianaCare is one of the country's most dynamic health systems, centered on improving health outcomes, making high-quality care more accessible and lowering health care costs. ChristianaCare includes an extensive network of outpatient services, home health care, medical aid units, two hospitals (1,300 beds), a Level I trauma center and a Level III neonatal intensive care unit, a comprehensive stroke center and regional centers of excellence in heart and vascular care, cancer care and women's health. We rank 21st in the nation for hospital admissions and 6th for admission of stroke patients.

ChristianaCare is a not-for-profit teaching health system with more than 290 residents and fellows. We are continually ranked by US News & World Report as a Best Hospital. With our unique, data-powered care coordination service and a focus on population health and value-based care, ChristianaCare is shaping the future of health care.

EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.

Why do WE offer careers full of possibilities?

For the Love of Health.

Inclusion & Diversity

At ChristianaCare, we’re committed to treating everyone with dignity and respect. We believe in a safe, inclusive work environment that fosters collaboration between caregivers from all walks of life. We know that each unique viewpoint is vital in delivering high-quality, safe patient care to everyone who walks through our doors. Our policies, benefits, hiring practices, employee resource groups, and corporate citizenship demonstrate our commitment to inclusion and diversity throughout our system.

Why do we embrace inclusion and diversity? For the Love of Health.

Our Values

We serve together in Love and Excellence. Our unique values, Love and Excellence are bold and powerful, and they are the reason why working for ChristianaCare is special. The behaviors associated with our values guide how caregivers interact with everyone they work with and make for an exceptional work experience. We believe that when you lead with Love, Excellence is inevitable.


ChristianaCare’s comprehensive total rewards package is one of the most competitive in the region. We are proud to offer excellent benefits that reflect the organization’s commitment to being exceptional today and even better tomorrow.

At ChristianaCare, we provide access to high-quality and affordable benefits designed to meet our caregivers where they are. You can tailor your benefits to meet your needs now and adjust them as your priorities change.

Take advantage of ChristianaCare’s wide-ranging benefit offerings from supporting optimal health through medical, prescription, dental and vision coverage to valuable wellness and work/life programs, which include paid parental leave, coverage for infertility and assisted reproductive technologies, an employer-funded short-term disability program, and more.

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Our Region

A Great Place To Live

Our region offers a diversity of cultures, lifestyles, sports and entertainment events, housing options and educational opportunities. Located between Philadelphia and Washington, D.C., our locations provide easy access to two international airports, employment opportunities in a tri-state area, and proximity to some of the nation's top universities and colleges, as well as beaches in MD, DE and NJ!

Why Delaware? Why Maryland?

We Serve Together

For the Love of Health

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