Project Manager, Pharmacy Services

Job Requisition #: JR69350

End Date: 7/31/2024

Location: Newark, Delaware

Position Type: Pharmacy, Professional

Shift: Day Shift, No Rotation

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Do you want to work at one of the top 100 hospitals in the nation?

Our amazing Pharmacy Team dispenses approximately 6,200,000 individualized patient doses per year, as well as 170,000 retail/mail order prescriptions. We provide medications that are safe and efficacious.

Life is full of choices, and whom you work for is one of life's most meaningful decisions. ChristianaCare has earned national recognition for excellence. Choose an organization that provides career advancement and the opportunity to impact health.

Come and join us in the ChristianaCare Pharmacy - Dedicated to getting the right drug to the right patient at the right time!

As the Pharmacy Services Project Manager, you will manage the development, planning, implementation, tracking, monitoring and reporting on projects within Pharmacy Services. This will include performance improvement projects, departmental audits, and other high priority projects. Within projects, you will develop and implement administrative processes, policies, procedures and finances to insure goals are met.

Principal Duties and Responsibilities:

  • Collaboratively work with Pharmacy Services leadership on project prioritization
  • Responsible for leading, planning, resource allocation, implementation, communication, budget and evaluation of key departmental projects
  • Responsible for investigating, creating, and recommending revision to processes, policies, and procedures related to projects
  • Collaborates with departmental leadership on the preparation and coordination of project presentations and report outs.
  • Responsible for developing and maintaining project management tracking tool
  • Collaborate with IT and other service lines or essential services in the development of tools to support project work and pharmacy operations
  • Develop processes and tools for leadership to manage departmental programs/projects independently
  • For identified projects/initiatives, develop, implement, and supervise the operation of processes and procedures which will increase efficiency, patient or customer experience, and/or decrease costs
  • Develop and maintain efficient control processes and metrics for implemented projects
  • Develop thorough understanding of clinical and operational data systems integral to providing analytical support
  • Utilize and analyze data to identify trends, patterns and areas of improvement in pharmacy services (inpatient and IVAS operations, supply chain, outpatient/mail order, clinical pharmacy programs)
  • Manage day to day work efforts of project team members. Coach, counsel and manage work performance of the team
  • Build project work plans including well defined timelines and milestones. Ensures key project milestones are met on time.
  • Mentor and educate staff on performance improvement methodology
  • Researches innovative methodologies to address operational process redesign projects
  • Research and identify related benchmarks to be used in establishing internal standards, targets, and/or practices

Education and Experience Requirements:

  • Bachelor's Degree in Business or Health Care Administration required
  • Master's Degree preferred
  • Project management, process improvement, data management, statistical analysis and computer experience required
  • Project Management experience in Healthcare setting preferred
  • Certificate in Project Management (PMP) or Lean Six Sigma Green Belt preferred

ChristianaCare Offers

Incredible Work/Life benefits including medical/dental/ vision insurance coverage on your first day of employment, paid PTO, retirement plans, paid parental leave, annual membership to, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more.

If you 're inspired to make a difference, we invite you to become a ChristianaCare caregiver!

EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

Why do WE offer careers full of possibilities?

For the Love of Health.

Inclusion & Diversity

At ChristianaCare, we’re committed to treating everyone with dignity and respect. We believe in a safe, inclusive work environment that fosters collaboration between caregivers from all walks of life. We know that each unique viewpoint is vital in delivering high-quality, safe patient care to everyone who walks through our doors. Our policies, benefits, hiring practices, employee resource groups, and corporate citizenship demonstrate our commitment to inclusion and diversity throughout our system.

Why do we embrace inclusion and diversity? For the Love of Health.

Our Values

We serve together in Love and Excellence. Our unique values, Love and Excellence are bold and powerful, and they are the reason why working for ChristianaCare is special. The behaviors associated with our values guide how caregivers interact with everyone they work with and make for an exceptional work experience. We believe that when you lead with Love, Excellence is inevitable.


ChristianaCare’s comprehensive total rewards package is one of the most competitive in the region. We are proud to offer excellent benefits that reflect the organization’s commitment to being exceptional today and even better tomorrow.

At ChristianaCare, we provide access to high-quality and affordable benefits designed to meet our caregivers where they are. You can tailor your benefits to meet your needs now and adjust them as your priorities change.

Take advantage of ChristianaCare’s wide-ranging benefit offerings from supporting optimal health through medical, prescription, dental and vision coverage to valuable wellness and work/life programs, which include paid parental leave, coverage for infertility and assisted reproductive technologies, an employer-funded short-term disability program, and more.

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Our Region

A Great Place To Live

Our region offers a diversity of cultures, lifestyles, sports and entertainment events, housing options and educational opportunities. Located between Philadelphia and Washington, D.C., our locations provide easy access to two international airports, employment opportunities in a tri-state area, and proximity to some of the nation's top universities and colleges, as well as beaches in MD, DE and NJ!

Why Delaware? Why Maryland?

We Serve Together

For the Love of Health

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