Rehabilitation Services Director

Job Requisition #: JR57610

End Date: 10/1/2021

Location: Wilmington, Delaware

Position Type: Rehabilitation

Shift: Day Shift, No Rotation

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As the Rehabilitation Services Director, you will provide leadership and management of hospital-based Rehabilitation Services and ensure that Rehabilitation Services is operated efficiently and effectively and is responsive to the needs of patients/families, referral sources, physicians, and the organization.


  • Provides administrative oversight and direction for Rehabilitation Services
  • Manages the activities of assigned employees.  Assesses competency of staff.  Assumes responsibility for scheduling, performance evaluations, coaching, disciplinary actions, transfers, promotions, terminations, salary adjustments, hiring and training of new employees.
  • Responsible for services achieving the highest operating effectiveness and efficiency as measured by internal and external outcomes and benchmarking reports
  • Ensures that patients/families receive the highest quality and most effective services available in the community
  • Leads efforts to improve the quality of the program through an ongoing, effective performance improvement plan
  • Oversees financial and administrative issues related to areas providing Rehabilitation Services for ChristianaCare in support of the mission, vision, and strategic direction
  • Ensures compliance with established productivity guidelines.  Maintains other productivity monitoring systems
  • Manages annual capital and operating budget for Rehabilitation Services and specialty programs in collaboration with Vice President.  Reviews and analyzes expenses, revenue and clinician productivity based on monthly reports and addresses issues as needed
  • Oversees the marketing efforts of the business unit
  • Collaborates with the program managers on operational and human resource issues related to staff
  • Monitors expenses, administers policies relating to purchasing and accounts payable and collaborates on finance and billing issues
  • Supports new strategic opportunities for business unit.  Participates in the development of business plans and proformas for new ventures
  • Responsible for optimizing insurance and reimbursement policies
  • Participates in the vendor contracting, as assigned
  • Develops and maintains departmental policies and procedures, as assigned
  • Operates various sites of service in an ethical manner in compliance with all federal, state, and local laws and ensures conformance with Joint Commission, CARF or other accrediting body standards that the organization sees fit to maintain
  • Maintains standards to meet all requirements of Joint Commission, CARF and other inspection and/or regulatory agencies
  • Responsible for and oversees accrediting body surveys such as Joint Commission and CARF
  • Promotes the value of Rehabilitation Services throughout the organization and advocates for services throughout the community


  • Minimum of a Master's Degree in Physical Therapy, Occupational Therapy, or Speech Pathology
  • MBA or MHA preferred
  • At least five years of health care management experience required
  • Strong working knowledge of facility operational and financial issues required
  • Knowledge in method of rehabilitation reimbursement
  • Knowledge in the principles of rehabilitation management of patient care
  • Knowledge of regulations affecting the operation of Rehabilitation Services
  • Ability to plan and implement new programs and projects
  • Ability to direct the department in accomplishments of goals and objectives

EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.

Why do WE offer careers full of possibilities?

For the Love of Health.

Inclusion & Diversity

At ChristianaCare, we’re committed to treating everyone with dignity and respect. We believe in a safe, inclusive work environment that fosters collaboration between caregivers from all walks of life. We know that each unique viewpoint is vital in delivering high-quality, safe patient care to everyone who walks through our doors. Our policies, benefits, hiring practices, employee resource groups, and corporate citizenship demonstrate our commitment to inclusion and diversity throughout our system.

Why do we embrace inclusion and diversity? For the Love of Health.

Our Values

We serve together in Love and Excellence. Our unique values, Love and Excellence are bold and powerful, and they are the reason why working for ChristianaCare is special. The behaviors associated with our values guide how caregivers interact with everyone they work with and make for an exceptional work experience. We believe that when you lead with Love, Excellence is inevitable.


ChristianaCare’s comprehensive total rewards package is one of the most competitive in the region. We are proud to offer excellent benefits that reflect the organization’s commitment to being exceptional today and even better tomorrow.

At ChristianaCare, we provide access to high-quality and affordable benefits designed to meet our caregivers where they are. You can tailor your benefits to meet your needs now and adjust them as your priorities change.

Take advantage of ChristianaCare’s wide-ranging benefit offerings from supporting optimal health through medical, prescription, dental and vision coverage to valuable wellness and work/life programs, which include paid parental leave, coverage for infertility and assisted reproductive technologies, an employer-funded short-term disability program, and more.

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Our Region

A Great Place To Live

Our region offers a diversity of cultures, lifestyles, sports and entertainment events, housing options and educational opportunities. Located between Philadelphia and Washington, D.C., our locations provide easy access to two international airports, employment opportunities in a tri-state area, and proximity to some of the nation's top universities and colleges, as well as beaches in MD, DE and NJ!

Why Delaware? Why Maryland?

We Serve Together

For the Love of Health

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