End Date: 12/16/2023
Location: Wilmington, Delaware
Position Type: Professional
Shift: Day Shift, No Rotation
Do you want to work at one of the Top 100 Hospitals in the nation? We are guided by our values of Love and Excellence and are passionate about delivering health, not just health care. Come join us at ChristianaCare!
The Risk Management Team is searching for an experienced Risk Manager to administer the Risk Management Program on a day-to-day basis, and analyze risk management data, report claims against Christiana Care to the claims' administrator; assist in the investigation of claims, and provide support to defense attorneys and the Liability Consultant for active claims and suits in litigation.
The successful candidate will have excellent communication skills and experience engaging with stakeholders at all levels within the organization. In addition, you should possess knowledge of the law as it pertains to the professional and general liability areas; and have the ability to analyze facts and determine risk levels.
Directs the investigation of events, analyzes the actual and potential risk to the organization.
Identifies incidents that require reporting to the Third-Party Administrator (TPA).
Recommends corrective action to management as a result of review of events to prevent reoccurrence of similar situations.
Works with Patient Relations to offer solutions to resolve complaints that are perceived as potential liability claims.
Refers quality issues to the appropriate departments for resolution claims.
Transmits information on claims and potential claims to the claims administration and collects information as necessary to facilitate claims processing.
Works closely with defense attorneys for scheduling interviews and depositions and collecting information to answer interrogatories and other discovery requests.
Provides education to departments on risk management topics.
Accepts on-call responsibility as required.
Bachelor's degree, preferably in nursing or other health-related field required or minimum of three years' experience in healthcare risk management.
CPHRM and/or ARM certification desirable, but not mandatory
When you become an employee at ChristianaCare, you are joining a robust healthcare organization that truly cares about their patients and their caregivers. For the second consecutive year, Forbes magazine has ranked ChristianaCare as one of the best large health systems to work for in the United States! Guided by excellence and love, our Caregivers enjoy a multitude of employee benefits that include:
Full Medical, Dental, Vision and other insurance benefits
403 (b) with an employer match
Generous paid time off with annual roll-over and opportunities to cash out
12 week paid parental leave
About Christiana Care:
ChristianaCare, headquartered in Wilmington, DE employs over 13,000 caregivers with three acute care hospitals (1,336 beds), extensive network of primary care and outpatient specialty services, home health care, urgent care centers and free-standing emergency department. We have locations in Delaware, Maryland, New Jersey, and Pennsylvania. Our Christiana campus offers a Level I trauma center, Level III neonatal intensive care unit, comprehensive stroke center and regional centers of excellence in heart and vascular care, cancer care and women's health. ChristianaCare is ranked by Healthgrades as one of America's 50 Best Hospitals and continually ranked among the nation's best by U.S. News & World Report, Newsweek, and other national quality ratings. We're a nonprofit teaching health system with more than 260 residents and fellows.
EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
“Both as a patient and a caregiver, I have witnessed our core values of love and excellence firsthand.”
“I am so proud to be a part of ChristianaCare due to its emphasis on our core values of Love and Excellence.”
Director, Employee Health
“What started out as a temporary assignment has taken me on a career journey as a Medical Assistant to my current role as a Social Worker.”
“During our COVID-19 response I witnessed each of us coming together, not only as individual teams, but as an organization.”
Administrative Services Coordinator
“For me, ChristianaCare is a place of personal growth.”
Conference Support AV/IT Analyst
“I have been with ChristianaCare for 9 years. Through these 9 years, I have really been able to grow my career and apply my talents within the company.”
Director, Practice Operations
“ChristianaCare is deeply committed to professional development. As we seek new knowledge and continuously improve through feedback, we support our case managers through the achievement of professional certification in case management.”
Vice President, CareVio
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Why do WE offer careers full of possibilities?
At ChristianaCare, we’re committed to treating everyone with dignity and respect. We believe in a safe, inclusive work environment that fosters collaboration between caregivers from all walks of life. We know that each unique viewpoint is vital in delivering high-quality, safe patient care to everyone who walks through our doors. Our policies, benefits, hiring practices, employee resource groups, and corporate citizenship demonstrate our commitment to inclusion and diversity throughout our system.
Why do we embrace inclusion and diversity? For the Love of Health.
We serve together in Love and Excellence. Our unique values, Love and Excellence are bold and powerful, and they are the reason why working for ChristianaCare is special. The behaviors associated with our values guide how caregivers interact with everyone they work with and make for an exceptional work experience. We believe that when you lead with Love, Excellence is inevitable.
ChristianaCare’s comprehensive total rewards package is one of the most competitive in the region. We are proud to offer excellent benefits that reflect the organization’s commitment to being exceptional today and even better tomorrow.
At ChristianaCare, we provide access to high-quality and affordable benefits designed to meet our caregivers where they are. You can tailor your benefits to meet your needs now and adjust them as your priorities change.
Take advantage of ChristianaCare’s wide-ranging benefit offerings from supporting optimal health through medical, prescription, dental and vision coverage to valuable wellness and work/life programs, which include paid parental leave, coverage for infertility and assisted reproductive technologies, an employer-funded short-term disability program, and more.
Our region offers a diversity of cultures, lifestyles, sports and entertainment events, housing options and educational opportunities. Located between Philadelphia and Washington, D.C., our locations provide easy access to two international airports, employment opportunities in a tri-state area, and proximity to some of the nation's top universities and colleges, as well as beaches in MD, DE and NJ!Why Delaware? Why Maryland?
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