Scheduler - Neurology Practice

Job Requisition #: JR57127

End Date: 6/30/2021

Location: Newark, Delaware

Position Type: Clerical/Administrative/Billing

Shift: Day Shift, No Rotation

Apply Now

Are you passionate about serving our patients with Love and Excellence? If so, consider applying to Scheduler role with our Neurology Practice.

The Scheduler answer high volume phone calls, properly log in/out of phone system utilizing the not ready codes. Triage urgent calls to Nurses; messaging non-urgent calls. Schedule patient appointments and testing with providers as well as the various specialized clinics allotting the correct amount of time specific to appointment type and provider. Accurately complete registration process to include patient demographic and insurance allocation.

Utilize Revenue Cycle, Soarian, Powerchart, and Radnet to complete scheduled appointments. Monitor messages via EMR pool, Patient Portal, Outlook, and fax machine. Document in EMR all requests for appointments and send appropriate emails for add-on appointments.

Benefits of working at ChristianaCare

  • Work in a role that directly impacts the lives of our patients, staff & community!
  • Generous PTO, Competitive Pay & Robust Benefits Package.
  • 403B company match and Tuition Reimbursement
  • 12 weeks Paid Parental Leave

Work Hours: Mon - Fri (8am-5:30pm)

Education and Experience Required

  • High School Diploma
  • Call Center Customer Service Experience preferred

Please Note: If you meet the minimum requirement for this role, then you will receive a HireVue Interview link as the 1st Step in the Interview. Be sure to complete the Video Interview within 3 days of receiving it to be consider for next round of Interviews.

Why do WE offer careers full of possibilities?

For the Love of Health.

Inclusion & Diversity

At ChristianaCare, we’re committed to treating everyone with dignity and respect. We believe in a safe, inclusive work environment that fosters collaboration between caregivers from all walks of life. We know that each unique viewpoint is vital in delivering high-quality, safe patient care to everyone who walks through our doors. Our policies, benefits, hiring practices, employee resource groups, and corporate citizenship demonstrate our commitment to inclusion and diversity throughout our system.

Why do we embrace inclusion and diversity? For the Love of Health.

Our Values

We serve together in Love and Excellence. Our unique values, Love and Excellence are bold and powerful, and they are the reason why working for ChristianaCare is special. The behaviors associated with our values guide how caregivers interact with everyone they work with and make for an exceptional work experience. We believe that when you lead with Love, Excellence is inevitable.


ChristianaCare’s comprehensive total rewards package is one of the most competitive in the region. We are proud to offer excellent benefits that reflect the organization’s commitment to being exceptional today and even better tomorrow.

At ChristianaCare, we provide access to high-quality and affordable benefits designed to meet our caregivers where they are. You can tailor your benefits to meet your needs now and adjust them as your priorities change.

Take advantage of ChristianaCare’s wide-ranging benefit offerings from supporting optimal health through medical, prescription, dental and vision coverage to valuable wellness and work/life programs, which include paid parental leave, coverage for infertility and assisted reproductive technologies, an employer-funded short-term disability program, and more.

Delaware Photo

A Great Place To Live

Our region offers a diversity of cultures, lifestyles, sports and entertainment events, housing options and educational opportunities. Located on the I-95 corridor between Philadelphia and Washington, D.C., our location provides easy access to two international airports, employment opportunities in a tri-state area, and proximity to some of the nation's top universities and colleges, as well as beaches in MD, DE and NJ!

Learn More

We Serve Together

For the Love of Health

Apply Now