Senior Business Intelligence Developer

Job Requisition #: JR60860

End Date: 2/28/2022

Location: Wilmington, Delaware

Position Type: IT & Technical Operations

Shift: Day Shift, No Rotation

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Are you interested in shaping the future of healthcare and providing exceptional health experiences to our community? The ChristianaCare Center for Virtual Health team is currently seeking an experience Senior Business Intelligence Developer.  Join the ChristianaCare family for endless personal and professional growth opportunities while collaborating alongside our development and clinical experts to create innovative solutions that positively impact our community's health and well-being.


This position provides data architecture and visualization support which is critical to drive success in population health analytics, including reporting/dashboard needs for Center for Virtual Health operations, virtual health programs, and virtual health delivery contracts. The Sr BI Developer will develop and implement solutions based upon customer design specifications while conforming to standards and guidelines.  Mentor other team members in the use of the BI development tools and provide guidance on operational support when needed.  


  • Work with team members to either design, develop the reports, dashboards or other user interface solutions.

  • Create BI user interface solutions using a BI tool and conforming to BI development standards and guidelines while focusing on delivering an effective user experience based on user roles.

  • Performs all levels of testing (unit, integration, regression and support of user testing) to ensure BI code meets technical and business requirements.

  • Ensure the creation of high quality and on time deliverables.

  • Ensures standards for user access security are followed.

  • Ensure documentation and provide support and technical guidance to resolve support issues as needed. 

  • Ensure that standards for change management and production control are understood and followed.

  • Maintain effective user and IT relationships in order to provide a climate receptive to systems improvement and to enhance understanding of the user's business concerns.  Participate on user project teams assisting them to leverage the enterprise data warehouse and data resources.

  • Looks for areas of improvement in processes and procedures and offers recommendations. 

  • Provide guidance and direction of available data for research projects.  Understand and adhere to all research data management procedures.

  • Maintain expertise in data warehouse tools and technologies and coach others on the team.  Provide guidance and direction to less experienced team members.


  • Bachelor's Degree in Computer Science or related field. 

  • 8+ years of experience in Information Technology with 5+ years in Business Intelligence. An equivalent combination of education and experience may be substituted.

  • Extensive experience with Data Warehouse ETL development tools.

  • Experience with ETL performance optimization techniques. 

  • Extensive experience with BI user reporting and analysis tools and the overall user experience. 

  • Experience working in a Data Warehouse agile development environment.



  • Demonstrated leadership ability.

  • Strong judgement, excellent analytical ability and consulting skills.

  • Expert in the use of BI user reporting and analysis tools, including Microsoft SQL Server Reporting Services and SQL Server Analysis Services.

  • Ability to assist and coach other BI Developers. 

  • Working knowledge in source system analysis and data quality analysis.

  • Knowledge of data warehousing concepts, terminology and architecture.

  • Working knowledge of an agile environment including creating of automated build, testing, integration and data refresh processes.

  • Knowledge and experience with Information processing principles and practices including testing and source control.

  • Strong problem-solving abilities.

  • Excellent oral and written communication skills.

  • Strong interpersonal and consulting skills.

  • Good knowledge of applicable data privacy practices and laws.

  • Good technical support documentation skills.

  • Ability to work with individuals as well as have a commitment to organizational goals.

  • Ability to acquire new skills quickly and thrive in a collaborative team environment.

  • Ability to cope with conflicting points of view.

  • Ability to maintain confidential information and materials.

  • Ability to exercise judgement, tact, and diplomacy.


EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.

Why do WE offer careers full of possibilities?

For the Love of Health.

Inclusion & Diversity

At ChristianaCare, we’re committed to treating everyone with dignity and respect. We believe in a safe, inclusive work environment that fosters collaboration between caregivers from all walks of life. We know that each unique viewpoint is vital in delivering high-quality, safe patient care to everyone who walks through our doors. Our policies, benefits, hiring practices, employee resource groups, and corporate citizenship demonstrate our commitment to inclusion and diversity throughout our system.

Why do we embrace inclusion and diversity? For the Love of Health.

Our Values

We serve together in Love and Excellence. Our unique values, Love and Excellence are bold and powerful, and they are the reason why working for ChristianaCare is special. The behaviors associated with our values guide how caregivers interact with everyone they work with and make for an exceptional work experience. We believe that when you lead with Love, Excellence is inevitable.


ChristianaCare’s comprehensive total rewards package is one of the most competitive in the region. We are proud to offer excellent benefits that reflect the organization’s commitment to being exceptional today and even better tomorrow.

At ChristianaCare, we provide access to high-quality and affordable benefits designed to meet our caregivers where they are. You can tailor your benefits to meet your needs now and adjust them as your priorities change.

Take advantage of ChristianaCare’s wide-ranging benefit offerings from supporting optimal health through medical, prescription, dental and vision coverage to valuable wellness and work/life programs, which include paid parental leave, coverage for infertility and assisted reproductive technologies, an employer-funded short-term disability program, and more.

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Our Region

A Great Place To Live

Our region offers a diversity of cultures, lifestyles, sports and entertainment events, housing options and educational opportunities. Located between Philadelphia and Washington, D.C., our locations provide easy access to two international airports, employment opportunities in a tri-state area, and proximity to some of the nation's top universities and colleges, as well as beaches in MD, DE and NJ!

Why Delaware? Why Maryland?

We Serve Together

For the Love of Health

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