Senior IT Applications Analyst - HIMS

Job Requisition #: JR59243

End Date: 2/28/2022

Location: Wilmington, Delaware

Position Type: IT & Technical Operations

Shift: Day Shift, No Rotation

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Are you interested in shaping the future of healthcare and providing exceptional health experiences to our community? Join the ChristianaCare family for endless personal and professional growth opportunities while collaborating alongside our development and clinical experts to create innovative solutions that positively impact our community's health and well-being.

The IT Team supporting Health Information Management Systems (HIMS) at ChristianaCare is seeking an experienced Senior Analyst to join their award-winning team of designers, developers, and user experience experts! As the Senior Analyst, you will have a major focus on Projects, Operational Readiness and Operations work. Applications with medium to high complexity will be the emphasis of this position.

Principal Duties and Responsibilities:

  • Software implementations, upgrades, configuration, and support of multiple Health Information Management Systems (HIMS) computer applications. This includes coordinating all aspects of implementing and sustaining applications in our technical environment.

  • Provide technical application project leadership for simple to sophisticated applications.

  • Collaborate with IT team and end-user professionals in the ongoing development of multiple business systems.

  • Stay ahead of rapidly evolving technologies and interface the various system components to produce effective and efficient solutions.

  • Apply business knowledge to find opportunities for improvement of existing and/or new information technology driving value to the business.

  • Evaluate documented resolutions and analyze root cause trends for ways to prevent repeated future problems.

  •  Perform Operational Readiness duties on HIMS applications via on call rotation.

  • Maintain strong communications on all levels to ensure a productive and collaborative environment.

  • Provides mentorship and leadership to other application analysts to pursue and solve difficult problems, while implementing and maintaining applications.


  • Bachelor's degree in Computer Science or related field; or equivalent experience.

  • Expert level troubleshooting skills, with a logical approach ability to look at the big picture.

  • Knowledge and experience with Microsoft systems and client/server technologies in a corporate network environment.

  • Demonstrated understanding of interface concepts and support needs.

  • Strong workflow/data flow analysis skills, problem-solving skills and ability to acquire a solid understanding of departmental operations.

  • Demonstrated ability to use a variety of technology-based tools and techniques. Self-motivated to learn and apply current technical facilities as they become available and implemented.

  • Must be a committed, enthusiastic team player, with a focus on customer satisfaction.

  • Must possess strong interpersonal communications skills in all settings with the ability to work constructively with customers under adverse and difficult situations.

  • Demonstrated ability to relate technology to the customer so that they are comfortable with using it and perceive value in the service provided.

  • Proven ability to manage vendor relationships.

  • Ability to work in a multifaceted and changing user environment and be committed to corporate IT standards.

  • Ability to handle multiple challenges.


EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.

Why do WE offer careers full of possibilities?

For the Love of Health.

Inclusion & Diversity

At ChristianaCare, we’re committed to treating everyone with dignity and respect. We believe in a safe, inclusive work environment that fosters collaboration between caregivers from all walks of life. We know that each unique viewpoint is vital in delivering high-quality, safe patient care to everyone who walks through our doors. Our policies, benefits, hiring practices, employee resource groups, and corporate citizenship demonstrate our commitment to inclusion and diversity throughout our system.

Why do we embrace inclusion and diversity? For the Love of Health.

Our Values

We serve together in Love and Excellence. Our unique values, Love and Excellence are bold and powerful, and they are the reason why working for ChristianaCare is special. The behaviors associated with our values guide how caregivers interact with everyone they work with and make for an exceptional work experience. We believe that when you lead with Love, Excellence is inevitable.


ChristianaCare’s comprehensive total rewards package is one of the most competitive in the region. We are proud to offer excellent benefits that reflect the organization’s commitment to being exceptional today and even better tomorrow.

At ChristianaCare, we provide access to high-quality and affordable benefits designed to meet our caregivers where they are. You can tailor your benefits to meet your needs now and adjust them as your priorities change.

Take advantage of ChristianaCare’s wide-ranging benefit offerings from supporting optimal health through medical, prescription, dental and vision coverage to valuable wellness and work/life programs, which include paid parental leave, coverage for infertility and assisted reproductive technologies, an employer-funded short-term disability program, and more.

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Our Region

A Great Place To Live

Our region offers a diversity of cultures, lifestyles, sports and entertainment events, housing options and educational opportunities. Located between Philadelphia and Washington, D.C., our locations provide easy access to two international airports, employment opportunities in a tri-state area, and proximity to some of the nation's top universities and colleges, as well as beaches in MD, DE and NJ!

Why Delaware? Why Maryland?

We Serve Together

For the Love of Health

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