Senior Medical Assistant, Wilmington

Job Requisition #: JR57224

End Date: 6/30/2022

Location: Wilmington, Delaware

Position Type: Technician (Clinical)

Shift: Day Shift, No Rotation

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PRIMARY FUNCTION:

This position is responsible for delivering and maintaining quality patient care.  Assist providers in the examination and treatment of patients with virtual and on-site appointments.  To operate as a team leader and mentor of office staff in the practice to facilitate functions and duties.

PRINCIPAL DUTIES AND RESPONSIBILITIES:   

Rooms patients for virtual and on-site within the practice to include taking and recording patient Vitals.

Performs point of care testing, injections, medication administration and EKGs as per practice needs.

Assist clinician with examinations/procedures.

Prepares exam/treatment rooms with necessary supplies and equipment.

Completes necessary patient-specific paperwork as per practice needs.

Ensures EMR is up-to-date with all pertinent test results in preparation for next visit.

Assures adequate coverage within the practice due to staff shortage.

Participate in new hire orientation and other educational initiatives for staff as per directed by supervisor.

Handles patient call backs relaying information per the direction of provider.

As per state guidelines, performs sterilization of medical equipment per practice needs.

Handles prior authorizations, referrals, and medical refills based on practice needs.

Schedules tests, procedures and surgeries as per practice needs.

Performs quality control on all POCT (point of care testing) equipment.

Provides documentation assistance for providers during examinations and procedures.

Perform clerical duties as assigned by supervisor.

Orders and maintains office clinical supplies and equipment.

Performs other related duties as required.

Performs assigned work safely, adhering to established departmental safety rules and practices; reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors.

SCOPE, PURPOSE, AND FREQUENCY OF CONTACTS:

Daily contact with patients both virtually and on-site, physicians, and other members of the medical and front office staff. Also interacts with outside medical offices, diagnostic centers, and other companies/organizations based on the needs of the patients.

EDUCATION AND EXPERIENCE REQUIREMENTS:

High School Graduate or Equivalent

A graduate of a recognized Medical Office Assistant Program or
Hold current Medical Assistant Certification by a national organization accredited by the National Commission for Certifying Agencies (NCCA) or the American National Standards Institute (ANSI)
2 years' experience as a Medical Assistant is required; 3 years' experience is preferred
 

KNOWLEDGE, SKILL, AND ABILITY REQUIREMENTS:

Knowledge to take and record vital signs

Ability to assist providers with examinations and procedures

Knowledge of medical terminology

Knowledge of managed care insurance

Knowledge of current ICD and CPT coding requirements

Knowledge of referral process

Ability to administer medications to all age groups

Ability to perform as a team leader and delegate work assignments

Ability to organize and complete various tasks simultaneously

Ability to apply good oral and written communication skills

Knowledge of computer software

Knowledge of physician office systems and practices

Comfortable being on camera to communicate with patients virtually.

SPECIAL REQUIREMENTS:

Medical Assistant certification by a national organization accredited by the National Commission for Certifying Agencies (NCCA) or the American National Standards Institute (ANSI) required if working in state of New Jersey.
 

Why do WE offer careers full of possibilities?

For the Love of Health.

Inclusion & Diversity

At ChristianaCare, we’re committed to treating everyone with dignity and respect. We believe in a safe, inclusive work environment that fosters collaboration between caregivers from all walks of life. We know that each unique viewpoint is vital in delivering high-quality, safe patient care to everyone who walks through our doors. Our policies, benefits, hiring practices, employee resource groups, and corporate citizenship demonstrate our commitment to inclusion and diversity throughout our system.

Why do we embrace inclusion and diversity? For the Love of Health.

Our Values

We serve together in Love and Excellence. Our unique values, Love and Excellence are bold and powerful, and they are the reason why working for ChristianaCare is special. The behaviors associated with our values guide how caregivers interact with everyone they work with and make for an exceptional work experience. We believe that when you lead with Love, Excellence is inevitable.

Benefits

ChristianaCare’s comprehensive total rewards package is one of the most competitive in the region. We are proud to offer excellent benefits that reflect the organization’s commitment to being exceptional today and even better tomorrow.

At ChristianaCare, we provide access to high-quality and affordable benefits designed to meet our caregivers where they are. You can tailor your benefits to meet your needs now and adjust them as your priorities change.

Take advantage of ChristianaCare’s wide-ranging benefit offerings from supporting optimal health through medical, prescription, dental and vision coverage to valuable wellness and work/life programs, which include paid parental leave, coverage for infertility and assisted reproductive technologies, an employer-funded short-term disability program, and more.

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Our region offers a diversity of cultures, lifestyles, sports and entertainment events, housing options and educational opportunities. Located on the I-95 corridor between Philadelphia and Washington, D.C., our location provides easy access to two international airports, employment opportunities in a tri-state area, and proximity to some of the nation's top universities and colleges, as well as beaches in MD, DE and NJ!

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For the Love of Health

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