Senior Systems Engineer

Job Requisition #: JR61717

End Date: 10/28/2022

Location: New Castle, Delaware

Position Type: IT & Technical Operations

Shift: Day Shift, No Rotation

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Are you interested in shaping the future of healthcare and providing exceptional health experiences to our community? The ChristianaCare  IT Service Center is currently seeking a Senior Systems Engineer to support our wireless network infrastructure projects.  Join the ChristianaCare family for endless personal and professional growth opportunities while collaborating alongside our development and clinical experts to create innovative solutions that positively impact our community's health and well-being.


Performs design and analysis for network infrastructure projects (design, implementations and installs), maintains, and monitors wired and wireless network hardware and software, and provides technical support to Information Services personnel and to the corporate community.

This role is part of a larger Network team with many specialties. In this position the emphasis will be on Security/Firewall and Remote Access solutions including but not limited to: Palo Alto, VMWare NSX, and Cisco ASAs, Citrix Netscaler and F5 Load Balancers. This position will also work with the CCHS Information Security teams to ensure the security of these devices, including vulnerability mitigations, load balancing configurations, patch management, and assistance with other perimeter scanning and IDS/IPS devices designed to protect and secure the CCHS network systems. An overall networking background would be expected as part of this role to include a solid understanding of the OSI model, including various routing protocols (BGP,EIGRP,IS-IS,OSPF), site-to-site and remote VPN solutions, Firewall Security and NAT policies, SSL and load-balancing for applications; including setting up, testing, and troubleshooting of these technologies and support for on-premise and remote client and host connectivity.

Also, knowledge of switching, routing and WLAN technologies and concepts is expected for a multi-site large campus environment including: Spanning-Tree, LACP/PaGP, POE, CAPWAP, SNMP, NetFlow, CDP/LLDP. Experience with security implementations and integrations in a hybrid cloud environment is a plus.

Experience with WLAN, including an understanding of wireless network concepts such as SSID's, 802.1x, RF levels, SNR, Channel Utilization and 802.11a/g/n/ac/ax.

Members of this team are required to rotate through a 24 x 7 on call schedule, one week at a time for approximately 6-7 times per year.


  • Performs Tier 1-3 analysis, design recommendations, and problem resolution for network systems incidents, changes, problems, and requests.
  • Analyzes and installs data and/or voice communication hardware and software; ensures that new software releases and updates are thoroughly tested before implementation, and keeps accurate system documentation.
  • Monitors data and/or voice network performance and capacities (hardware and software) and makes change recommendations to optimize the network's security and performance.
  • Participates on Information Services teams to advise and review on the appropriate solutions to the health care/business problems. Performs data and/or voice network equipment analysis for the installation and implementation of network projects.
  • Maintains good communications at all times, provides technical assistance, support, education, training, manuals and standards for Information Services staff .
  • Is self-motivated to learn and apply the basics of the data and/or voice network equipment, applications and tools.
  • Documents device changes on blueprints and updates the network diagrams and databases as required for projects.
  • Identifies the need for, and defines new standards or procedures as required.
  • Performs other related duties as required.


  • Bachelor's degree from an accredited institution, and at least 5 years' experience in a  wireless networking position.
  • An equivalent combination of education and experience may be substituted.
  • Experience with AutoCAD or similar software would be beneficial
  • Experience with Panorama and Palo Alto firewalls, PANOS versions 8.x,9.x, 10.0.x
  • Experience with Citrix ADCs, and concepts of SDX/VPX
  • Experience with Cisco Catalyst 36xx,38xx,45xx,65xx,93xx and NXOS switches.
  • Experience with Cisco ASR routers and ASA firewalls.
  • Experience with SSL and industry standard load balancing technologies.
  • Experience with wireless troubleshooting tools such as Air Magnet, Ekahau, etc.
  • Experience with Aruba 72xx controllers in a high availability configuration.
  • Experience with Aruba 100,200,300,500 series access points.
  • Experience with Aruba Airwave and Mobility Master wireless applications.
  • Able to support & troubleshoot various network routing, switching, access control, or firewall security issues.
  • Experience with automated patching and configuration management.
  • Experience with Extreme Networks devices a plus.
  • Experience with VMware 6.5 or newer a plus.
  • On-Call Responsibility.

ChristianaCare Offers:

  • Full Medical, Dental, Vision, Life Insurance, etc.
  • Two retirement planning offerings, including 403(b) with company contributions
  • Generous paid time off with annual roll-over and opportunities to cash out
  • 12 week paid parental leave
  • Tuition assistance
  • Incredible Work/Life benefits including annual membership to, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!


EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.

Why do WE offer careers full of possibilities?

For the Love of Health.

Inclusion & Diversity

At ChristianaCare, we’re committed to treating everyone with dignity and respect. We believe in a safe, inclusive work environment that fosters collaboration between caregivers from all walks of life. We know that each unique viewpoint is vital in delivering high-quality, safe patient care to everyone who walks through our doors. Our policies, benefits, hiring practices, employee resource groups, and corporate citizenship demonstrate our commitment to inclusion and diversity throughout our system.

Why do we embrace inclusion and diversity? For the Love of Health.

Our Values

We serve together in Love and Excellence. Our unique values, Love and Excellence are bold and powerful, and they are the reason why working for ChristianaCare is special. The behaviors associated with our values guide how caregivers interact with everyone they work with and make for an exceptional work experience. We believe that when you lead with Love, Excellence is inevitable.


ChristianaCare’s comprehensive total rewards package is one of the most competitive in the region. We are proud to offer excellent benefits that reflect the organization’s commitment to being exceptional today and even better tomorrow.

At ChristianaCare, we provide access to high-quality and affordable benefits designed to meet our caregivers where they are. You can tailor your benefits to meet your needs now and adjust them as your priorities change.

Take advantage of ChristianaCare’s wide-ranging benefit offerings from supporting optimal health through medical, prescription, dental and vision coverage to valuable wellness and work/life programs, which include paid parental leave, coverage for infertility and assisted reproductive technologies, an employer-funded short-term disability program, and more.

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Our Region

A Great Place To Live

Our region offers a diversity of cultures, lifestyles, sports and entertainment events, housing options and educational opportunities. Located between Philadelphia and Washington, D.C., our locations provide easy access to two international airports, employment opportunities in a tri-state area, and proximity to some of the nation's top universities and colleges, as well as beaches in MD, DE and NJ!

Why Delaware? Why Maryland?

We Serve Together

For the Love of Health

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